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Reviews of Ease Motel

3.5 out of 5
Ease Motel
No.1155, Zhongzheng Rd., Caotun, Nantou County

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 143 reviews" "
Rating 8 - Good. 56 out of 143 reviews" "
Rating 6 - Okay. 18 out of 143 reviews" "
Rating 4 - Poor. 4 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not as advertised
Paid extra for a bigger room with windows. Instead, got a small, windowless room that looked nothing like any of the multitude of pictures provided. Called to request an explanation why and was told that it was the biggest room they had at the time. Then why did I have to pay extra to reserve such a room if it wasn't going to be available by the time I showed up? Bed frame was cracked, giving the mattress little support, and the frame creaked everytime you turn in bed. TV reception was buggy and remote was unresponsive at times. Planned to soak in the large bath and filled it up 10 minutes prior. When it came time for a soak, half the water had leaked away.
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yutzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還想再來
浴室比房間還大,還有浴缸 超級舒服~ 情侶來超有情調~ 還有按摩椅可以按爽爽 可惜浴室的電視太小 而且只有三台 周邊除了夜市 沒有東西可以逛
Stayed 1 night in Oct 2023

10/10 Excellent

yumin

Stayed 1 night in Aug 2023

10/10 Excellent

KUNGLING

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
非常棒地體驗
Stayed 1 night in Jun 2023

8/10 Good

chih fu

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

shu wei

Stayed 1 night in Dec 2022

8/10 Good

Yahui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

WAN-XIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Yi Hung

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
小小缺點: 1.隔音不是太好 可聽到外面馬路車子的聲音及隔壁開門關門聲 2.早餐選擇少 優點: 1.鄰近夜市 2.房間設備及設施還不錯
Stayed 1 night in Dec 2021
Response from Yuki on 2021/12/17
您好.下次有再入住.可是先跟櫃檯人員告知需安靜點房間.這邊會為您安排.早餐餐點部分選擇.會再與主管討論改善. 希望下次還有機會再為您服務

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Pei Hsuan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
剛進去時有很重的濕氣味，但冷氣開下去過一些時間就還好，但後來在廁所門邊發現有蟑螂，服務人員有來處理，大致上都還可接受
Stayed 1 night in Nov 2021
Response from Yuki on 2021/12/17
您好.不好意思.造成您的驚嚇.這部分每個月都有請消毒人員定期做消毒.這邊清潔人員打掃時.會再多留意.希望下次還有機會再為您服務

10/10 Excellent

mingyuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Chine lung

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

SHIN-JU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Stayed 1 night in Apr 2021

8/10 Good

CHIA MAN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

WU

Stayed 1 night in Feb 2021

10/10 Excellent

文昌

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

YUAN-CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

ShengJui

Stayed 1 night in Jun 2020
Response from 小編 on 2020/7/13
感謝您的肯定，期待下次能為您服務。

10/10 Excellent

Wei an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

HANYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

YA TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

Wei an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

8/10 Good

PEI-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的品質 沒有負評
還不錯的住宿品質 下次還是會選擇這裡
Stayed 1 night in Feb 2020
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
入住過程都沒告知早餐供應的部分...
Stayed 1 night in Feb 2020
Response from 小編 on 2020/8/16
旅客您好，很抱歉讓您感受到不好的住宿體驗，如有任何狀況都可以客房電話連絡服務人員，我們一定立即為您處理，真的很不好意思讓您有不好的感受，我們這邊會再加強櫃檯人員的教育，感謝您願意給我們改進的機會，謝謝您

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不錯
Stayed 1 night in Dec 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

CHING CHIAO

Stayed 1 night in Dec 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

8/10 Good

TE-SHENG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
燈光太暗
Stayed 1 night in Dec 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的建議，您的鼓勵是我們進步的最佳動力～

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
家庭旅遊
深色磁磚牆有很多螞蟻 要細看才看到 床太軟 枕邊人翻身會一直醒來 馬桶蓋泛黃起毛該換了 大浴缸按spa 起泡按鈕會脫落 早餐種類不多但吃到飽 現煎荷包蛋和蛋餅加分 電視螢幕很大和Fuji按摩椅很讚
Stayed 1 night in Dec 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

8/10 Good

chao-ken

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

Chiahua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

Wei an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

6/10 Okay

yu-chun

Liked: Cleanliness, staff & service
Disliked: Room comfort
服務好、但房間有待加強
住宿地點離寶島時代村很近！這次住宿經驗、早餐自助式、有給我們代幣玩娃娃機、服務很好、缺點冷氣很吵、廁所電視壞掉、床太軟！其他均尚可。
Stayed 1 night in Jun 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的建議，您的鼓勵是我們進步的最佳動力～

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯
頭枕床單有些破損，服務非常好，早餐還可以。
Stayed 1 night in May 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

Yu ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
服務人員親切有禮，房間和浴室都很乾淨，原本擔心會有煙味也都沒有聞到。因隔天一早就離開所以來不及吃早餐，服務人員還幫我們準備兩份簡單的三明治讓我們帶走，十分貼心
Stayed 1 night in Jan 2019
Response from 小編 on 2020/8/16
旅客您好，非常謝謝您對山月的稱讚，您的鼓勵是我們進步的最佳動力～

8/10 Good

TUNG YING

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
飯店設施齊全
周遭環境便利，地點佳，房間跟浴池都很大
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
提供之服務與實際有差距
本來説提供自助早餐，但實際到現場給的是三明治。
Stayed 1 night in Dec 2018

10/10 Excellent

YI-YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
鄰近夜市，員工態度良好
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2018

10/10 Excellent

sung ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018