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Ocean-view property with a nightclub, near Moon Palace Golf Club

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Dates

June 2024

July 2024

16 restaurants, breakfast, dinner served; Asian cuisine

Overview
Rooms
Location
Policies

8.0

Very good

Popular amenities

All inclusive

Restaurant

Bar

Room service

Pool

Spa

Check-in time

3:00 PM

Check-out time

12:00 PM

Price available on 2024/6/21

Explore the area

Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

Xoximilco9 min walk
Moon Palace Golf Club4 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)8 min drive
Riviera Cancun Golf Resort14 min drive

Most relevant reviews

10/10 Excellent

Nice and clean

ALFREDO

Jun 18, 2024

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

Superior Honeymoon Suite - King Size Bed

13.6 Ping (45 square meters)
Partial sea view
Sleeps 2
1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

27.23 Ping (90 square meters)
Golf view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

13.6 Ping (45 square meters)
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Governor One Bedroom Suite Ocean View - King Size Bed

27.23 Ping (90 square meters)
Ocean view
Sleeps 2
1 King Bed

Superior Junior Suite Golf Course - Kids & Teens Free

11.55 Ping (38 square meters)
Golf view
Sleeps 2
1 King Bed

Swim Up Suite Garden View - Kids & Teens Free

13.60 Ping (45 square meters)
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Free

13.60 Ping (45 square meters)
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Family Suite Garden View - Kids & Teens Free

27.23 Ping (90 square meters)
Sleeps 6
1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

27.23 Ping (90 square meters)
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

On private beach

Pool

Breakfast included

All inclusive

per night

Jul 13 - Jul 14

About the neighborhood

Cancun

Moon Palace Cancún - All Inclusive is located on the beach and in an area with good airport proximity. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Puerto Morelos Beach. El Rey Ruins and Iberostar Cancun Golf Course are two other places to visit that come recommended. Jet skiing, scuba diving, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Cancun travel guide

What's nearby

Xoximilco - 9 min walk
Moon Palace Golf Club - 4 min drive
Ventura Park Cancun - 8 min drive
Riviera Cancun Golf Resort - 14 min drive
Delfines Beach - 15 min drive

Getting around

Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

‪Grand Lobby Bar - ‬6 min drive
‪Sky Bar - ‬8 min drive
‪Lobby Bar - ‬8 min drive
‪Cusco - ‬9 min drive
‪Grand Central Buffet - ‬8 min drive

About this property

Moon Palace Cancún - All Inclusive

Luxury all-inclusive property refurbished in 2020 and located near Moon Palace Golf Club

Located close to Riviera Cancun Golf Resort, Moon Palace Cancún - All Inclusive provides 27 holes of golf, a marina, and a nightclub. This property is a great place to bask in the sun with a white sand beach, sun loungers, and windsurfing. Treat yourself to a facial, reflexology, or a body scrub at the onsite spa. At the 16 on-site restaurants, enjoy breakfast, dinner, and Asian cuisine. The gym offers Pilates classes and fitness classes; other things to do include beach volleyball, kayaking, and basketball. In addition to an airport shuttle and 9 swim-up bars, guests can connect to free in-room WiFi.

Other perks include:

7 outdoor pools and a children's pool, with a waterslide, 9 swim-up bars, and sun loungers
Free self parking and valet parking
2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site
Babysitting (surcharge), ATM/banking services, and tour/ticket assistance
Guest reviews say great things about the family-friendly amenities

Room features

All 2036 rooms include comforts such as private indoor spa tubs and 24-hour room service, as well as thoughtful touches like premium bedding and laptop-compatible safes. Guests reviews say good things about the clean rooms at the property.

Other amenities include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Free toiletries and hair dryers
55-inch Smart TVs with cable channels
Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities

Miniature golf

Soccer

Volleyball

Kids club

Lessons/classes/games

Aerobics

Bartending

Dancing

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site
Free uncovered valet parking on site
Wheelchair-accessible parking available

Food and drink

11 bars/lounges
16 restaurants
2 coffee shops/cafes
9 swim-up bars
Coffee and tea in common areas
Free daily manager's reception
Private picnics
Snack bar/deli

Restaurants on site

Agra
Los Caporales
Momo Teppanyaki
Riviera Maya
Trattoria

Things to do

2 outdoor tennis courts
27 holes of golf
7 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Foosball table
Free beach club
Free children's club
Full-service spa
Games
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Gym
Karaoke
Kayaking
Mini golf
Nightclub
Pilates classes
Playground
Pro golf shop
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Water sports equipment
Waterslide
Windsurfing

Family friendly

7 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Laundry facilities
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Marina
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

36 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

16 buildings
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels

Entertainment

55-inch Smart TV with cable/satellite channels
Pay movies

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar
Restaurant dining guides

Outdoor space

Balcony

Air conditioning
Cleaning products are eco-friendly
Desk
Energy-saving switches in guestrooms
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 18 years old are not allowed in the spa

Property is also known as

Moon Palace Golf Resort All Inclusive

Moon Palace Golf Resort All Inclusive Cancun

Moon Palace Resort All Inclusive

Moon Palace Golf Cancun

Moon Palace Cancún All Inclusive All-inclusive property Cancun

Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

Does Moon Palace Cancún - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Moon Palace Cancún - All Inclusive?

As of 2024/6/19, prices found for a 1-night stay for 2 adults at Moon Palace Cancún - All Inclusive on 2024/6/21 start from NT$15,725, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Cancún - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace Cancún - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Cancún - All Inclusive?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Moon Palace Cancún - All Inclusive?

Check-out is at noon.

Does Moon Palace Cancún - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Cancún - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, mini golf, soccer, and more.

Where is Moon Palace Cancún - All Inclusive located?

This Cancun property is on the beach, 1.9 mi (3 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. El Rey Ruins and Iberostar Cancun Golf Course are also within 12 mi (20 km).

Moon Palace Cancún - All Inclusive Reviews

8.0

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

ALFREDO

Traveled with family and small children, Traveled with family

2024/6/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean

Stayed 5 nights in Jun 2024

10/10 Excellent

Ashley

Traveled with partner

2024/6/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed my stay. I stayed at Sunrise facility and the food was really good there. The lobby to lobby transportation like every 20min was awesome as well. Everyone was nice and friendly.

Stayed 4 nights in Jun 2024

2/10 Terrible

David, Miami

Traveled with family and small children

2024/6/17

Disliked: Cleanliness, staff & service, amenities

Dirty Pool, lack of restrooms around the pool, not a VIP service in any way, far from the lobby and the amenities, no drinking water in the room.

Stayed 6 nights in Jun 2024

4/10 Poor

Charles

Traveled with family and small children, Traveled with group, Traveled with family

2024/6/17

Liked: Cleanliness, property conditions & facilities

Check-in process was a nightmare; they messed up my name on the gate list, and almost did not let me in; had to argue with them to get to the front desk to get it sorted out, even when I was showing them the print-out and confirmation from expedia. Timeshare / "membership" upsell is omnipresent. Restaurant service was all over the board - some were very quick, and others were slowly - like 45 minutes to get entrees. Bar service was likewise variable - sometimes it was fast, and other times it was just excruciatingly slow. Lots of slipper surfaces after the rain, which is most days in Cancun. Coconut ice cream was *fantastic* though. Resort is gigantic - like 2 miles end to end on Google Maps.

Stayed 6 nights in Jun 2024

6/10 Okay

Melissa, Chesterton

Traveled with family

2024/6/17

Liked: Cleanliness

Check in and check out took too long. Waited 3hours with 3 little kids to get to our room. Then to find out our access didn’t work and had to go back to lobby.Constantly got harassed to buy packages to see their other resort (Grand) or buy a certificate to use at a later day to come back to their resorts. Resort too big lacking customer service and was unable to eat at Agra in which we tried every day to get a reservation. Lamp broke in our room that would never turn off with the switch. Asked for more water and never seen or heard about any of our requests. The only good thing about the resort is that it did have a lot of kids activities!

Stayed 4 nights in Jun 2024

10/10 Excellent

Jon

Traveled with family and small children

2024/6/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is ever clean and huge. The food is great.

Stayed 2 nights in Jun 2024

4/10 Poor

Orlando

Traveled with family

2024/6/17

Did not get any benefit as VIP, poor staff communication and terrible check in experience

Stayed 2 nights in Jun 2024

10/10 Excellent

Tyler Nathaniel

Traveled with partner, Traveled with family

2024/6/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the restaurants at this resort. Each one had their own unique menu and their own style to it. It was very enjoyable to stay at this resort especially being able to dine at so many different places along with the great customer service they have to offer.

Stayed 3 nights in Jun 2024

10/10 Excellent

Basman

2024/6/16

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2024

6/10 Okay

Javier

Traveled with family and small children, Traveled with group, Traveled with family

2024/6/16

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The experience was ok. They have a good attentive staff. The amenities were not in good conditions. The pools need to be taken care of and there is not much for kids to do. The room was ok, it was cleaned every day, but they would not refill amenities or leave water and we had to call all the time.

Stayed 6 nights in Jun 2024

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Moon Palace Cancún - All Inclusive

Choose dates to view prices

Photo gallery for Moon Palace Cancún - All Inclusive

Very good

Popular amenities

Check-in time

Check-out time

Explore the area

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Room options

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

View all photos for Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

View all photos for Superior Governor One Bedroom Suite Ocean View - King Size Bed

Superior Governor One Bedroom Suite Ocean View - King Size Bed

View all photos for Superior Junior Suite Golf Course - Kids & Teens Free

Superior Junior Suite Golf Course - Kids & Teens Free

View all photos for Swim Up Suite Garden View - Kids & Teens Free

Swim Up Suite Garden View - Kids & Teens Free

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Similar properties

Moon Palace The Grand Cancun - All-inclusive

About the neighborhood

Cancun

What's nearby

Getting around

Restaurants

About this property

Moon Palace Cancún - All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras