Dear Lauren,Thank you for your glowing review of your recent stay at The Hartstone Inn! We're thrilled to hear that you had a fantastic experience!We appreciate your recommendation and hope to welcome you back soon to experience more of what The Hartstone Inn has to offer, perhaps including our dinner options and other amenities.Warm regards,Kaya

Hi Andrew, I apologize on behalf of the entire Hartstone Team that your reservation was cancelled. We are currently experiencing system failures while switching reservation systems which has caused multiple overbookings. We are working hard to catch them as soon as possible. Unfortunately your reservation was one that was missed. As far as compensation I encourage you to reach out to our front desk team between 11am - 3pm est so we can compensate you fairly.

Thank you for staying with us! We are so glad you enjoyed your time here and hope to see you again soon!

Thank you so much for your kind words. We are very happy you enjoyed your stay and hope you stay with us again soon!

Thank you for your kind words! We hope to see you again!

Dear Kathy, Thank you so much for your review. We are pleased that you enjoyed our friendly staff, delicious food and convenient midcoast Maine location!

Thank you so much, Michael! We are so pleased you enjoyed your stay and look forward to your return!

Dear Jeff, Thank you so much for your kind review. We are so pleased you enjoyed your stay and look forward to seeing you again!

Thank you so much! We are so pleased to hear you had a wonderful stay at The Hartstone Inn. We look forward to your return!

Thank you so much! We appreciate you taking the time to review your stay and are pleased you enjoyed yourselves!

Dear Karen, Thank you so much for your review. We are pleased to hear that you enjoyed your stay with us. Camden, like many places in Downeast Maine, is a quiet relaxing village in the off season - there is a certain charm to those months that many adore! We look forward to your return!

Thank you so much Jennifer! We are so happy that you enjoyed your stay with us - we look forward to your return!

Dear Carol, Thank you so much for your kind review! Our team works very hard to ensure guests have a wonderful experience - we are so pleased to hear you did. We look forward to your return.

Dear Cassandra, Thank you for your review. We appreciate your constructive criticism, though not completely accurate. While you were a guest at the Inn, you did bring a few housekeeping concerns to our attention. Upon hearing them, we sent a housekeeper to your room as soon as she arrived - shortly after speaking with you. She happily went above and beyond our regular deep cleaning and cleaned every item that you requested. After doing so, management checked in to see if you were happy and you said there were no complaints. We always strive for guests satisfaction and thought yours had been met. Our Comphy brand guests are highly rated, most guests love and often ask where they can purchase them. We are sorry that you did not feel the same. Our parking lot, though small, does have a spot for every room - so there should never be a need to park in our neighbors lot. As we have a variety of rooms - they all have a variety of views. As well, we are located in the heart of Camden - within walking distance of the beauty of the Harbor. We do not advertise otherwise. Staff is on duty until 8pm or 930 every evening, dependent on when the restaurant is open. As well, we have management living on site and an emergency after hours number that guests may call should they need. Again, our apologies that you felt this way about your time with us. If we would have known while you were here, we would have helped rectify it further. However, as stated above, you told us that you were quite happy with your room/.stay. We will use your comments/photos as further training to our existing staff and hope you enjoyed your trip otherwise to midcoast Maine.

Dear Leonard, Thank you so much for your fair feedback. This winter, under new ownership, renovations and extensive deep cleaning will be taking place. We are sorry that you had this experience and hope for the opportunity to make it right in the future.

Dear Mary, Thank you for your review. As you are aware from staying here, we have a very small dining room. We try to do our best to accommodate every guest wanting to dine with us - however, we simply do not have the tables. We do offer a full curbside menu which has many delicious meals. This was available to you during your stay and guests are able to enjoy these meals in the comfort of their rooms or any of our beautiful common areas. As with most places nationwide, we are short staffed due to the global pandemic. It is a very difficult time for most employers to find staffing right now. Our team works extremely hard and tries our very best to ensure our guests have a wonderful stay. Thank you again for your feedback - we will use it to continue to enhance our customer relations.

Dear Bruce - we look forward to seeing you again. Thank you for your review, your visit, and your kindness.

Dear Esther, Thank you for your feedback. While we are located on Route 1, we do have white noise machines in most rooms and ear plugs available on request. As well, we have two additional properties located a block from the main inn and not on the main street. The next time you stay with us, please inquire about lodging in one of these rooms - they are likely more suitable for light sleepers. Thank you!

Hi Thomas! Thank you for your review - we are so happy to hear that you had a nice stay. During your next visit, please make sure to let us know that you would like assistance with your bags - we are always more than happy to help! Thank you!

Thank you so much for your review! We look forward to your next visit!

Elizabeth - thank you so much for your lovely review. We look forward to your next visit.

Dear Daniel, Thank you so much for your kind review. We are pleased that you enjoyed our location, just 2 blocks from the harbor - as well as our scrumptious breakfasts. We look forward to your return the next time you are in Camden! Take care!

Thank you Theresa for staying with us, and for letting us know you have a nice visit! Sincerely Team Hartstone

Thank you for staying with us! Your complements have made our team smile.

Thank you for staying with us Anonymous. If we are lucky enough to host you again, please give us a call. We have a wide variety of rooms: Standard - Deluxe Suite. We would be very happy to explain the options for you.

Thank you for staying with us.

Thank you so much for the lovely comments and we are so happy to hear what a great time you had. We look forward to the next visit. We will pass this along to our chef as well. It is much appreciated! Warm regards,

Thank you so much! We are so happy you enjoyed your stay and we can't wait to see you again!

We are thrilled you enjoyed your stay with us. We hope you come visit us again soon!

Norma, thank you for giving us your feedback. We wish we knew more about your recent stay with us so that we could improve our Inn. Take care!