The staff and environment are both great! My only complaint is just that the sink's design doesn't make sense (too shallow and sloped comparing with the water pressure) so the water spills whenever I wash hands.
Shanshan
於 2021 年 7 月住了 5 晚
4/10 不太好
Kamal
家庭旅遊
2025 年 6 月 30 日
不喜歡:員工素質
Overall it was an average property where the good points included, good clear rooms and toilets and hotel overall, fairly new and well functioning, good service from staff on the usual stuff like checkin, breakfast etc..
However the wash basin in our room was clogged and even after letting the hotel staff know, there was no resolution from them which made the whole experience really unpleasant.
Since we had only a single night, we got by but overall the level of support from the staff for issues was really bad without any acknowledgement from them.
Kamal
於 2025 年 6 月住了 1 晚
4/10 不太好
Robert
家庭旅遊
2025 年 6 月 29 日
不喜歡:整潔度、員工素質和設施服務
We were disappointed with most elements and it was difficult to get the staff to understand what we needed so things were unresolved. Really we should have been offered a move or money off because on the hottest weekend the aircon in our room did not work, it was a constant 23 degrees c. Not the cleanest either in the public areas and in the room. Would not recommend or return.
Robert
於 2025 年 6 月住了 2 晚
2/10 很糟糕
John
團體旅遊
2025 年 6 月 27 日
喜歡:整潔度和員工素質
Air conditioning not working on Horst day of the year plus a bunch of people drinking and shouting all night meant I got no sleep.
John
於 2025 年 6 月住了 2 晚
4/10 不太好
HON IAN
2025 年 6 月 26 日
不喜歡:設施服務和住宿環境和硬體
The property was not great. The tap in the sink did not work properly, and was extremely difficult to turn on and off. It felt like it was getting jammed each time one attempts to use it. The shower water pressure was very low for a ground floor room.
Was even told that the room did not have air-conditioning at time of check-in... which obviously does not go down well in the summer heat
Given option of getting a refund if we wanted but where else could we go in such short notice?
Breakfast ended early as well, without any notice from staff that it was ending just before 9.30am (most places that we'd been in England would end approx 10am)
Check-in queue took a long time too
HON IAN
於 2025 年 6 月住了 1 晚
6/10 一般般
Dirk
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
21st of June, 30 degrees Celsius, no working airconditioning and till six in the morning loud noises of drunk people, men and women, next to the entrance under our window!
Next day we did get another room but for sure one day and night completely a terrible experience!
Dirk
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jayne
2025 年 6 月 23 日
喜歡:設施服務
Very helpful when checking in
Jayne
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Simon
商務旅客
2025 年 6 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fine for what it is
Simon
於 2025 年 6 月住了 1 晚
8/10 不錯哦
John
2025 年 6 月 18 日
喜歡:整潔度和員工素質
John
於 2025 年 6 月住了 1 晚
6/10 一般般
Zahra
情侶出遊
2025 年 6 月 17 日
喜歡:住宿環境和硬體
The breakfast was quite low key; scrambled egg was tasteless like plastic. The choices were quite limited. We had once a dinner there and it was quite poor quality. So, except the low quality of food/meals, it was ok.