2/10 Terrible
Sean
2025/6/1
Disliked: Cleanliness, property conditions & facilities, communication
I was going to hold off reviewing this place until after things were solved with the property management. Apparently they are taking the stance of no refund despite the issues so here we go.
Do not expect the place to look like the pictures. This should be a no brainer but it was not even close.
Right off the bat we had an issue with the management. We booked it and called saying we were going to arrive while over an hour away. We were told we would be sent the information on how to enter right away. Great... kept driving and tried calling again. Told the same thing. Kept driving until 3 minutes away and called again and pulled over idling on the phone to the manager. She obviously did not care about what was going on as she was out in some kind of store and talking to other people while we were trying to find out how to access our rental. At one point she said "Youre still on the phone?" after ignoring us asking for the details. Finally we reiterated we were only a few mins away and she seemed to get it and sent the instructions along after we hung up... and were already o
There are e sets of french doors going out to the patio, only one worked, the other two had signs saying please do not open. Alright we had one way out i guess, no big deal. Then came the mechanism by which they closed, they didnt latch like a normal door, they needed two fairly large gauge steel bars to stay shut as the floor latch was rusted stuck and couldnt be forced down to keep the door in place.
Sean
Stayed 1 night in May 2025