Outdoor pool, sun loungers

Reviews of Summer House Backpackers Cairns

2 out of 5
Summer House Backpackers Cairns
341 Lake St, Cairns North, QLD

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Friendly, accommodating & helpful staff.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great! Perfect spot for a nap if you have a long layover.
Stayed 1 night in Apr 2023

4/10 Poor

Narendraraj

Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2023

8/10 Good

Anna

Liked: Staff & service, amenities, property conditions & facilities
I really liked the resturant/bar at the hostel, really good food
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The hostel and services are very well organized, the staff is very friendly, it is a big hostel and therefore many people uses the premises and sometimes there are issues, overall it is a good place to stay if you want to save a lot of money while in Cairns
Stayed 4 nights in Jan 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've only stayed 2 nights but so far the staff has been friendly and helpful. Beds are comfortable and the bath is clean. Free service transportation. It wasn't loud and not quiet, perfect if you want a good night's sleep but also want to socialize.

8/10 Good

Jessica

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Groove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

2/10 Terrible

Robert

Stayed 1 night in Oct 2022

2/10 Terrible

Louisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overcharged by $124 and refunded $119.80. The bed was hard and showers were cold. I booked a dorm room for 27 a nigjt on Wotif but because of my age being 53, i had to pay 140 a night for a single room that looked like a prison cell. The tables to eat and drink at were never cleaned by staff, the kitchen was dirty and grounds were unkept. The pool was dirty, you wouldnt swim in it. The staff were more concerned about themselves than the customers, eating in front of them, talking with each other while people were waiting to be served. Terrible and i would not recommend it at all.
Stayed 2 nights in Aug 2022

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly fun atmosphere, staff were very helpful and accommodating.
Stayed 5 nights in Jul 2022

8/10 Good

Alison

Liked: Staff & service, amenities, property conditions & facilities
Staff wete friendly and helpful. 24 hr check in super convenient
Stayed 1 night in Jul 2022

10/10 Excellent

SEUL KI

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Lovely swimming pool and bar, room was clean, big kitchen but no cutlery or plates - you had to hire them. As I was only there one night and had a teaspoon with me I had to eat my food out of the pot !!! Very large and busy but very friendly place
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cost
Stayed 1 night in Apr 2021

4/10 Poor

Steven, Adelaide

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room is very hot, I could not stop sweating. You hardly feel any cool breeze from the air-condition.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
You get what you pay for! I was in a room with 3 other girls. Beds were alright but when I went to the bathroom, I saw a massive cockroach run out. It’s not super clean but manageable. I was only there for one night and booked it because of how close it was to the airport. When I was checking out in the morning, no one was at the desk and I had to wait around 5-10 mins for someone to show up. Overall, I’d give this place a 2.5 star!
Stayed 1 night in Mar 2020

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer House Backpackers Feb 20/0
Stayed for 1 night, staff were efficient and helpful, the hostel was clean and lively with a great outdoor pool and bar area. The 24hr reception was very useful as I left at 3am and staff were super helpful!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic friendly service, great bar, great food, comfortable stay as always. Thank you
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness
Good friendly atmosphere facilities were good clean and tidy with its to do poo was good
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Sep 2019

10/10 Excellent

Anders bjerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Loved it
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, amenities
Near to airport and quiet in night for a good sleep. No airport free shuttle and small kitchen with over loaded fridges. I dont know why They need passport for check inn even you are Australian residents instead of driver license.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to wait as early check inn was not possible.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like a friendly all inclusive environment in common areas. Bike hire would have been awesome if I was there during the day. Relaxed environment. Bed felt like bricks. Pillow was super nice though.
Stayed 1 night in Apr 2019

10/10 Excellent

Ash, Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice including all the facilities cycle, breakfast etc
Stayed 2 nights in Mar 2019

4/10 Poor

Masayuki

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Isabella

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

JIWON

Liked: Staff & service, property conditions & facilities, room comfort
Absolutely great for the money!
Friendly staffs, lots of facilities like bikes, cutlery sets, shuttle bus to the city, towels, and etc provided for free! Especially great for the backpackers :) One drawback is that since the kitchen is located outside, it is not maintained super clean but it was okay too! Not very close to the city but the shuttle runs every 30 mins and the botanic garden, which I really loved, was around so I liked the location too
Stayed 3 nights in Jan 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Ostello = Famiglia
L'ostello piu bello che abbia mai visto. Le persone che lo frequentano sono come famiglia, personale gentilissimo e disponibile. Posizione strategica sia per aeroporto che per il centro. Navetta gratutita tutto il giorno per andare e tornare dal centro.
Stayed 12 nights in Dec 2022

10/10 Excellent

Rune Fuglsang

Traveled with partner
Liked: Staff & service

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Good atmosphere but needs renovation and cleaning.
Stayed twice during our holiday in Cairns. Both times we had 2 double rooms. The bathrooms were not very clean in either of the rooms we had. The bed was very very very hard and we had to ask for the airconditioning to be turned on. This was something no one told us upon arrival so first night was very hot and humid as we thought the aircon was broken. Overall a nice atmosphhere but the hotel is run down and does not feel very clean. Wanted to borrow bikes but most of them were broken, had flat tires etc but despite that they were in the bike rack.
Stayed 2 nights in Dec 2019

10/10 Excellent

yan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
トイレが汚かった。他の部屋や廊下が、靴の臭いや体臭がした。 夜に他の宿泊客が大騒ぎしてうるさかった。
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place even for people over 30
A great place with all activities possible! We are a couple in our mid-thirties but never felt too old for this youth hostel. Staff & guests are friendly and everyone is easygoing. Free brekkie, free bike hire, free shuttle +++
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からと市街地から離れているが、市街地までは無料バスが出ている。空港からは予約必要
Stayed 3 nights in Apr 2019