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Rating 10 - Excellent. 237 out of 386 reviews" "
10 - Excellent
237
Rating 8 - Good. 115 out of 386 reviews" "
8 - Good
115
Rating 6 - Okay. 17 out of 386 reviews" "
6 - Okay
17
Rating 4 - Poor. 9 out of 386 reviews" "
4 - Poor
9
Rating 2 - Terrible. 8 out of 386 reviews" "
2 - Terrible
8
9.2/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Excellent
Jerram
Traveled with family and small children, Traveled with family
Good views, well kept property
Parking at $15/night is a minus however.
Jerram
Stayed 2 nights in Apr 2024
Response from Wayne Booth General Manager on 2024/5/1
Dear JerramThank you for taking the time to review Park Regis Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the Apartment, views and location met your expectations.I look to welcoming you back again at Park RegisStay Well,Wayne Booth
Response from Wayne Booth General Manager on 2024/5/1
Dear SherylThank you for taking the time to review Piermonde Apartments. and for the excellent ratingLook forward to welcoming you back to Park RegisStay Well,Wayne Booth
10/10 Excellent
Kaili
Traveled with family and small children, Traveled with family
What a fab location! Across the street from a wharf cafe and playground built into a huge fig tree. Brilliant for families.
The 2 / 3 bedroom waterfront apartments are unreal. Very morning I had a coffee on the balcony and got to watch cruise ships steam in.
Comfy beds, loads of space, and good A/C.
I absolutely recommend these apartments.
Kaili
Response from Wayne Booth General Manager on 2024/2/6
Dear KalilThank you for taking the time to review Piermonde apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location, apartment and staff with my team as this kind of feedback is always motivating & encouraging. I look to welcoming you back again at Park RegisStay Well,Wayne Booth
8/10 Good
Mark
2023/12/2
Mark
Stayed 6 nights in Nov 2023
Response from Wayne Booth General Manager on 2023/12/6
Dear MarkThank you for taking the time to review Piermonde Apartments. I look to welcoming you back again at Park RegisStay Well,Wayne Booth
10/10 Excellent
Kenneth
2023/8/13
Kenneth
Stayed 3 nights in Aug 2023
Response from Wayne Booth General Manager on 2023/9/13
Dear KennethThank you for taking the time to review Park Regis Piermonde Apartments. I am pleased to read you enjoyed your stay.I look to welcoming you back again at Park RegisStay Well,Wayne Booth
Response from Wayne Booth General Manager on 2023/8/10
Dear IanThank you for taking the time to review Park Regis Piermonde. I am pleased to read you enjoyed your stay & delighted that the Property met your expectations.I look to welcoming you back again at Park RegisStay Well,Wayne Booth
8/10 Good
Tomoe
2023/7/21
Tomoe
Stayed 1 night in Jul 2023
Response from Wayne Booth General Manager on 2023/8/10
Dear TomoeThank you for taking the time to review Park Regis Piermonde. I am pleased to read you enjoyed your stay & delighted that the Property met your expectations.I look to welcoming you back again at Park RegisStay Well,Wayne Booth
8/10 Good
Daniel
2023/7/13
Daniel
Stayed 1 night in Jul 2023
Response from Wayne Booth General Manager on 2023/8/10
Dear DanielThank you for taking the time to review Park Regis Piermonde. I am pleased to read you enjoyed your stay & delighted that the Property met your expectations.I look to welcoming you back again at Park RegisStay Well,Wayne Booth
10/10 Excellent
venkata
2023/6/30
venkata
Stayed 3 nights in Jun 2023
Response from Wayne Booth on 2023/8/10
Dear VenkataThank you for taking the time to review Park Regis Piermonde. I am pleased to read you enjoyed your stay & delighted that the Property met your expectations.I look to welcoming you back again at Park RegisStay Well,Wayne Booth
Mark the receptionist was an excellent communicator, very friendly, helpful and wonderful to deal with.
Christa
Stayed 4 nights in Jun 2023
Response from Wayne Booth General Manager on 2023/7/4
Dear ChristaThank you for taking the time to review Piermonde Apartments. I am most pleased that you found your stay enjoyable. What a great reward to myself & my team that our guests leave us feeling happy with our service!I am delighted to hear that Mark was able to contribute to making your visit to Cairns enjoyable. This is exactly the type of experience we aim to deliver to each & every guest. Once again, I appreciate your kind words & look forward to seeing you next time you stay with us.Stay Well,Wayne Booth
Response from Wayne Booth General Manager on 2023/6/19
Dear MartynThank you for taking the time to review Piermonde Apartments. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the efficient service that you had with my team as this kind of feedback is always motivating & encouraging. I look to welcoming you back again at Park Regis PiermondeStay Well,Wayne Booth
The most amazing apartment. It has all the modern conveniences. Very spacious and spotlessly clean.
Anthony
Stayed 4 nights in May 2023
Response from Wayne Booth General Manager on 2023/6/19
Hi AnthonyThank you for you Review and pleased to hear that you felt we met your expectations in every wayLook forward to welcoming you back to Park Regis Piermonde AptKind RegardsWayne Booth
Appartment met all our epectations in terms of comfort,service , location & cleanileness . We would definetliy re book on our net visit
Laura
Stayed 8 nights in Sep 2022
Response from Chloe on 2022/10/19
Dear LauraThank you for taking the time to review Piermonde Apartments Cairns. We are very lucky with the size & location of our apartments, we also have a great housekeeping team that always do a great job. We hope to welcome you back again soon. StayWellChloe Booth Front Office Manager
Response from Wayne Booth General Manager on 2022/9/12
Dear PeterThank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the position was great and location met your expectations. I look to welcoming you back again at Park RegisStay Well,Wayne Booth
10/10 Excellent
Edward
2022/8/1
Liked: Cleanliness, room comfort
Very comfortable place to spend 4 nights in Cairns.
Edward
Stayed 4 nights in Jul 2022
Response from Wayne Booth General Manager on 2022/8/5
Dear Edward
Thank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that your stay met your expectations.
I look to welcoming you back again at Park Regis
Stay Well,
Wayne Booth
Overall, I was very happy with the property. It was very spacious and comfortable. The only issue was the the shower hose in the en-suite bathroom. There was a leak where the hose connected to the wall. It was a minor inconvenience and we had a two bathroom apartment, so we just used the other bathroom.
David
Stayed 6 nights in Jun 2022
Response from Wayne Booth General Manager on 2022/8/5
Dear David
Thank you for taking the time to review Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that your stay met your expectations.
But i am sorry that you had trouble with the shower head
I look to welcoming you back again at Park Regis
Stay Well,
Wayne Booth
The appartment was very spacious, clean and had a beautiful view. Tastefully decorated. All usual items plus some extra touches.
Kerry
Stayed 1 night in Mar 2022
Response from Chloe Booth on 2022/3/30
Dear Kerry,
Thanks for staying with us. We appreciate your feedback!
StayWell,
2/10 Terrible
Chris
2022/3/5
Liked: Cleanliness
Chris
Stayed 1 night in Mar 2022
10/10 Excellent
Sally
2021/12/2
Liked: Cleanliness, room comfort
Sally
Stayed 1 night in Dec 2021
Response from Chloe on 2021/12/14
Dear Sall
Thank you for your review and for choosing Park Regis City Quays. We are happy that you enjoyed your stay and looking forward to welcoming you back soon.
StayWell
Chloe Booth
Front Office Manager
6/10 Okay
Sarah
Traveled with group
2021/9/11
Extremely disappointed
This property is well overpriced. There is no reception at the property, you need to go next door to check in and interact with staff. The pool and spa were freezing. Yes it wasnt summer when we went and its a tropical climate but other hotels have heated pools for their guests or at least a heated spa. You have to pay for the car park, $15 per night which is ridiculous considering the nightly rate. The car park is small and tight to park in. The sprinklers were packed with wet paper towel that had dried and gone mouldy which seemed like a fire risk. The toilet in the main bathroom ran for ages and sometimes didnt flush. We were advised we were too noisy on the balcony at 6pm on a friday night. Apparently there are elderly permanent residents in the building. Another resident advised you cant even talk or laugh loud without getting in trouble. The furniture was worn. The apartment was spacious and had a modern kitchen however the 'mountain view' was a car park. Dont recommend this hotel at all.
Sarah
Stayed 3 nights in Sep 2021
Response from Chloe Booth on 2021/9/14
Dear Sarah
Thank you for taking the time to review the Piermonde Apartments Cairns. I'm sorry to hear we did not meet your expectations while staying with us, I have taken all your feedback on board, unfortunately some is out of our control but we will pass on for review. With regards to the noise complaint we are a accommodation venue and have to be mindful to everyone around the building this is why such noise restrictions are put in place.
Thank you Sarah
Great location and service from the property managers. We had a 3 bedroom apartment which was a perfect size for our family of 6 to spread out. Having 2 bathrooms and 3 toilets was handy as well. Would highly recommend staying here.
Verified traveler
Stayed 4 nights in Jun 2021
Response from Chloe Booth on 2021/6/10
Dear Guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Stay Well,
Beautiful apartment but some of the property was under renovation and the amenities needed renovation.
Verified traveler
Stayed 1 night in Apr 2021
10/10 Excellent
Richard
Business traveler
2021/3/26
Liked: Cleanliness, room comfort
Spacious rooms with a beautiful view
Beautiful, spacious apartments. Very clean and close to everything. Highly recommend
Richard
Stayed 2 nights in Mar 2021
Response from Chloe Booth on 2021/3/28
Dear Richard,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Looking forward to seeing you again soon.
Stay Well,
Chloe Booth
10/10 Excellent
Rhees
Traveled with group
2021/2/22
Liked: Cleanliness, room comfort
Rhees
Stayed 1 night in Feb 2021
Response from Reception Team on 2021/3/8
Dear Rhees,
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.
Stay Well
Reception Team
10/10 Excellent
chris
2021/1/19
chris
Stayed 1 night in Jan 2021
Response from Reception Team on 2021/3/8
Dear Chris,
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.
Stay Well,
Dear Guest,
Thank you, hope you enjoy your stay. If we can help with anything please let us know
10/10 Excellent
Verified traveler
Traveled with family
2020/12/20
Liked: Cleanliness, room comfort
Great hotel
Lovely hotel in a great location.
Verified traveler
Stayed 3 nights in Dec 2020
Response from Reception Team on 2020/12/23
Dear Guest,
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
na
Traveled with family
2020/12/13
Liked: Cleanliness, room comfort
na
Stayed 2 nights in Dec 2020
Response from Reception Team on 2020/12/18
Dear Guest,
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Melissa
2020/11/14
Liked: Cleanliness, room comfort
Melissa
Stayed 3 nights in Nov 2020
8/10 Good
Verified traveler
2020/11/12
Liked: Cleanliness, room comfort
Good location, spacious 2 bedroom apartment with 2 ensuites. Easy check-in/out.
Verified traveler
Stayed 1 night in Aug 2020
Response from Reception Team on 2020/11/14
Dear Guest ,
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us.
The ladies at the desk were so lovely and helpful, the apartment is close to everything we needed & supermarket close by. Our apartment was very spacious.
Yvonne
Stayed 4 nights in Oct 2020
Response from Reception Team on 2020/11/11
Dear Yvonne,
Thank you for taking the time to review our hotel. I am most pleased that you found your stay enjoyable. What a great reward to myself & my team that our guests leave us feeling happy with our service!
Thank you, hope you enjoy your stay. If we can help with anything please let us know.
8/10 Good
Anatoly, Gladstone
Traveled with family
2020/10/1
Liked: Amenities
Great location. Lots of restaurants and shops close by. The room itself is spacious and well equipped. It would however benefit from an an update. The outdoor furniture and kitchen table are deteriorating, the colour scheme is a bit dated and the couch is stained. The room is located next to the garbage chute so every time you enter and exit it smells foul. That smell enters the kitchen on occasion too.
Anatoly
Stayed 4 nights in Sep 2020
10/10 Excellent
Andrew
2020/10/1
Andrew
Stayed 5 nights in Sep 2020
Response from Reception Team on 2020/11/11
Dear Guest,
Thank you, hope you enjoy your stay. If we can help with anything please let us know
Nice spacious apartment. Our apartment backed onto the bbq area so the light from there came straight into our room. We go
Verified traveler
Stayed 7 nights in Sep 2020
Response from Reception Team on 2020/11/11
Dear Guest,
Thank you for taking the time to review Park Regis City Quays.
I’m sorry to hear about your disappointment about the light from BBQ area coming straight into you room.
We look forward to welcoming you back again at
Park Regis Piermonde apartments.
4/10 Poor
Russell
Traveled with family
2020/9/27
Disliked: Room comfort
Shocking condition of furniture and arrival process
Russell
Stayed 2 nights in Jul 2020
Response from Reception Team on 2020/11/11
Dear Mr Russell,
Thank you for taking the time to review.
If we can help with anything please let us know
Stay Well,
10/10 Excellent
Helena, Toowoomba
Traveled with partner
2020/7/7
Liked: Cleanliness, amenities
Magnificent views. Huge apartment. Well equipped. Clean and we were surprised it was serviced every day. Disappointed with the swimming pool - I thought it would have been heated - but it was really too cool to swim. We were in unit 1402 which had an enormous balcony. Both bedrooms had balconies and views. Location overlooking cruise terminal. Easy walk to restaurants at pier
Helena
Stayed 3 nights in Jul 2020
6/10 Okay
Verified traveler
Traveled with family
2020/7/2
Liked: Amenities
Receptionist tried to double charge me for the room at check-in, even though was paid when I booked. The entire Couch was peeling so we all ended up with black specs of pleather on our clothes. Nice area to relax and wind down, unless you have the old couple above yelling out for our children to be quiet while playing in the afternoon.....
Verified traveler
Stayed 1 night in Jun 2020
10/10 Excellent
Ryan
Traveled with family
2020/3/26
Liked: Cleanliness, room comfort
Ryan
Stayed 1 night in Mar 2020
Response from Reception Team on 2020/4/3
Dear Ryan
Thanks for staying with us. We appreciate your feedback!
We look forward to welcoming you back again at Park Regis Piermonde Apartments.
Stay Well,
Reception Team
Dear Guest,
Thanks for staying with us. We appreciate your feedback!
We look forward to welcoming you back again at Park Regis Piermonde Apartments.
Stay Well,
Reception Team
This property was extremely clean one of the best I stayed in. I will definitely stay here again
Verified traveler
Stayed 1 night in Mar 2020
Response from Stay Well, Reception Team on 2020/4/3
Dear Guest,
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Verified traveler
Traveled with family
2020/3/1
Liked: Cleanliness, amenities
the things we liked most of this property is it is very Quiet and tidy easy to find.
Verified traveler
Stayed 1 night in Feb 2020
Response from Reception Team on 2020/3/8
Dear Guest,
Thank you for taking the time to review Piermonde Apartments.
We are pleased to read you enjoyed your stay .
I look to welcoming you back again.
Fantastic spacious unit! Clean Nd value for mon y. Will be back for sure.
Emma
Stayed 1 night in Feb 2020
Response from Reception Team on 2020/3/9
Dear Emma,
Thank you for taking the time to review Piermonde Apartments.
We are pleased to read you enjoyed your stay & delighted that the cleanliness in the room met your expectations.
We look forward to welcoming you back again.
Stay Well,
10/10 Excellent
Verified traveler
Traveled with family and small children, Traveled with family
Huge open plan apartment, perfect for our family. Great location & view. We will be back.
Verified traveler
Stayed 1 night in Jan 2020
Response from Olga on 2020/1/23
Thank you for taking the time to review Park Regis City Quays. We are pleased to read you enjoyed your stay & delighted that we've met your expectations.
We are looking forward to welcome you back.
Reception Team
The apartment we rented was a very spacious 3 bedroom apartment. It was very comfortable and had everything we needed. We had 2 spacious decks a view to the water. It was luxurious at a very reasonable price. This is our second stay in Piermonde and I would highly recommend them. Lovely helpful reception staff. The check in process was very smooth. Just check about late check in if you are going to arrive late.