Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
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Reviews of The Grateful Hotel

3 out of 5
The Grateful Hotel
Palm Beach Estates, Cabo Velas, Guanacaste

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 39 reviews" "
Rating 8 - Good. 6 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique setting and location. A nice change of pace from the resort community. Thank you.
Stayed 1 night in Mar 2024

6/10 Okay

Kevin

Traveled with group
The showers in the rooms are in bad condition, spray all over or very clogged and no pressure. They need to changed out.
Stayed 1 night in Jan 2024

2/10 Terrible

Dahlia

Stayed 1 night in Jan 2024

8/10 Good

Shane Marcell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with everything in working order. Staff was top notch, friendly and accommodating. The only thing that i would say i didnt care for would be the owner, Phil lingering around every evening. He was none of the forementioned.
Stayed 6 nights in Jan 2024
Response from Phil on 2024/1/24
HI , Shane, thank you for the review, , After working 18 hours a day for months, i think you caught me in a few off nights , when i was not feeling well, (should have not come in, ) but thank you for giving credit to the the rest of the staff

8/10 Good

chunling

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The service was great. Staff was very friendly and helpful. the condition of the room was old. it;s located in a very good location and very close to water.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Trippin’ Gem
If you’re into live music, especially the Grateful Dead this is a hotel for you. If you’re not it’s still a wonderful place to enjoy the beauty of Playa Grande. It sits right on the estuary and there’s tons of wildlife and a short walk to the beach. The hotel rooms are clean and comfortable. The pool is fun. In the evenings it can get lively, but as an early bird I had no trouble sleeping. The owner and staff are friendly and helpful. I would come back in a minute.
Stayed 1 night in Dec 2023
Response from Ring leader on 2023/12/31
Thank you so much , i guess we are doing it right ,Thank you for the review and hope to see you soon, Phil

10/10 Excellent

Hollis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights & really enjoyed it. The rooms are basic but nice & clean. Staff is great, the food is amazing, & nice to have live music at night. We saw tons of wildlife in the area including a Python snake, an armadillo, & a baby turtle on the beach. Playa Grande beach is under 10 min walking distance & one of the nicest beaches I've had the pleasure to enjoy. We would absolutely recommend the Grateful Hotel & area to all visiting Costa Rica.
Stayed 4 nights in Dec 2023
Response from Ring leader on 2023/12/31
Hi Ya, Thank you so much , I am glad you enjoyed the area, Hope to see you again Phil

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Ring leader on 2023/12/31
Hey Patsy, Thank you for the 5 out 5,Best regards, Phil

10/10 Excellent

Milagros Giannina

Liked: Cleanliness, staff & service, property conditions & facilities
They are very nice People kind and Sweet lovely good experience and happy
Stayed 7 nights in Nov 2023
Response from Phil Ring Leader on 2023/11/20
Thank you for your wonderful Review , Phil

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic! Great music playing, creating good vibes. Genuine, friendly people working here, great food and drinks, minutes from the beach.
Stayed 3 nights in Nov 2023
Response from Phil Ring Leader on 2023/11/20
nothing but a good time, thank you , Phil

10/10 Excellent

Lloyd

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rioms were clean and comfortable but the staff was exceptional! We will definitely be back.
Stayed 6 nights in Aug 2023
Response from Front desk on 2023/8/29
Thank you very much for your review Lloyd!You and Nikki were awesome! Thanks for sharing such a nice time with us,See you!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from The Ring leader on 2023/8/14
Hi Edward, thank you for the your terrific rating , it means a lot to us and goes a long way.Phil

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and location
Stayed 1 night in Apr 2023
Response from Phil on 2023/5/2
Thank for stopping by and taking the time to make a review Phil

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful to have found the place !
Denise and Phil are wonderful hosts; real chill environment; great burger; music top notch!!!!!!
Stayed 1 night in Apr 2023
Response from Phil on 2023/5/2
Thank you for the kind words

10/10 Excellent

Mary

Stayed 1 night in Mar 2023
Response from Phil on 2023/5/2
Thank you for the 5 out of 5

10/10 Excellent

Yolima Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so cute and is isolated so you get real sleep. Everyone was so friendly and authentically nice. The food is fantastic and the entire staff makes you feel at home, everything in the hotel is intended for your relaxation
Stayed 6 nights in Feb 2023
Response from Phil on 2023/5/2
Thank you for your kind words sorry it took so long to get back to you

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023
Response from Phil on 2023/5/2
HI Tiffany Thank you for 4 star, sorry it took so long to get back to you

10/10 Excellent

catherine

Stayed 1 night in Jan 2023
Response from Phil on 2023/5/2
Hey Now, sorry it to so long to get back to you , i dont just set up a auto response, hope to see you again

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found this gem of a hotel while looking to supplement a in-between hotels day and now I wish I booked it for longer
Stayed 1 night in Dec 2022
Response from Phil on 2022/12/27
Thank you , , it was a pleasure, we will be here when you return

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great relaxed ambience. Staff are super kind. Truck on down y’all.
Stayed 3 nights in Nov 2022
Response from Your ringleader Phil on 2022/11/8
Hey now john thank yoi for staying with us and all your support , hope to see you again soon

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a amazing small hotel. The pool area amazing restaurant food was amazing. The free breakfast made to order. The staff was amazing live music was great. There is nothing I can say bad about this place. The only this that it’s not fancy room small and just enough to shower and sleep. That was all I was looking for. If your looking for a big fancy resort this place is not for your. If you are looking for a small piece a Paradise the staff makes you feel like home. Area quite not a big city area. This hotel is for you. Would stay here again
Stayed 6 nights in Apr 2022
Response from Phil on 2022/4/12
Thank you for the wonderful response, what you described is exactly the vibe we are trying to create , thank you so much . Phil

10/10 Excellent

Sarah

Stayed 1 night in Feb 2022

4/10 Poor

Roman

Disliked: Staff & service, property conditions & facilities
I recently book a stay at the Grateful Hotel because it was one of the few places available on fairly short notice. I would have preferred to stay at the nearby Hotel Cantarana or El Manglar, both of which are about half the price. Truth be told, the whole Grateful Dead theme was specifically NOT why I booked, but I was willing to overlook the over-the-top décor, especially if the live music lived up to the hype (which it didn’t, except for one brief gig by a reggae artist). I got blinded by the rave reviews and didn’t see that the hotel was rated at 2.5 stars. And that is what it should be rated. Ants in the bed, a rotating bathroom sink (that had no water on my second day), lighting so bad I had to use the flashlight on my phone to see anything at night on one side of the room. And the service at the restaurant was some of the very worst I have experienced. Food to go taking an hour and 15 minutes. Being asked again what you would like to order 20 minutes after placing an order. Food sitting so long it would get cold or soggy. The staff was very nice and seemed to be working hard, but they didn’t know what they were doing. That being said, the Filet mignon steak with the au poivre sauce was excellent. There were some die-hard deadheads there that seemed to enjoy the whole vibe. It’s admittedly not for everyone. Bottom line: way over-priced. Plan ahead and book the afore-mentioned two places. I ended up biting the bullet and rescheduling the whole last week of my stay.
Stayed 14 nights in Jan 2022

10/10 Excellent

PeiJen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly! The food was amazing! I will for sure stay here again. Traveled to CR over a dozen times and stayed at many places (20 ). This is at the top! Say hi to Phil the owner.
Stayed 4 nights in Dec 2021
Response from Phil on 2022/1/7
Hey Now, thank you so much and I was glad to see you got your dancing in !!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly & helpful staff!
Stayed 1 night in Nov 2021
Response from Phil on 2021/12/7
Thank you so much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical getaway!
Stayed 1 night in Nov 2021
Response from Phil on 2022/1/7
Yes it is, thank you for your support

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So greatful for the escape!
Stayed 1 night in Nov 2021
Response from Phil on 2021/11/30
Thank you so much , you make it happen

10/10 Excellent

Jeremy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Phil on 2021/4/25
Hey Jeremy Thank you for coming , everyone makes this happen!!

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021
Response from Phil on 2021/4/25
Thank you so much for your review, we strive for the full Grateful Experience

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great food, drinks, music, ambiance, pool and location. Phil is a great host and the staff are friendly and helpful. A very welcoming vibe here and the Grateful Dead art around the property is incredible!
Stayed 2 nights in Feb 2021
Response from Phil on 2021/3/2
HI Thank you so much for you response , look forward to you retunr

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful Weekend
love the the staff. Phil and Wally are the best. Thank you for a real good time.
Stayed 3 nights in Feb 2021

10/10 Excellent

Mark, Denver, CO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, great vibes, I couldn't be more pleased with my 3 night stay at The Grateful Hotel!! Can't wait to come back!!
Stayed 3 nights in Nov 2020
Response from Phil on 2020/12/3
Hey now Mark. You and all of us make it happen. So much fun to share the smiles !! See you again

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendado al 100%
La atención de los muchachos es increíble, los desayunos buenísimos, las habitaciones muy limpias, el lugar muy tranquilo. Lo único que no pude usar fue la piscina ya que es demasiado alta y a un solo nivel
Stayed 3 nights in Jul 2023
Response from Phil Ring Leader on 2023/7/11
Muchos Muchos Gracias!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

8/10 Good

John D

Stayed 1 night in May 2023
Response from Phil Ring Leader on 2023/5/16
Hey John , Thanks for hanging with us , hope to see you again

10/10 Excellent

Blättler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grateful Hotel = Pura Vida

8/10 Good

Edgar

Stayed 1 night in Nov 2022
Response from Phil on 2022/11/13
Thank you for visit. Can’t wait for your return

10/10 Excellent

Denise Varela Sánchez

Stayed 1 night in Jun 2022
Response from M on 2022/6/4
Thank you so much , was a pleasure ,