北海提供無線上網的飯店，旅行前必看！

"員工親切，都滿意"

"Two comments : Air conditioning at room 3405, was bit too cold. Despite changing many times (incl hotel technicians) it keeps at below 23. Normally, 23 is fine but it felt much lower than 23. Stayed 5 nights and the breakfast menu was the same. Would be nice if can alter a bit. But overall, The Millen is my choice to go and I’ll be back the next time. "

"Room looks and feels dated. Towels not look clean. Not Shangri-la standard overall"

"good"

"酒店位置方便，職員友善。 因為冷氣不能調節溫度，下雨時房間會比較冷！"

"Everything is very good except the pillows in the bedroom smells damp due to humidity from the seaside."

"After several years, I finally decided to come to The Lone Pine Hotel again for our family summer trip. The concierge had changed to an atrium in the middle of the building. And the old entrance had changed to the coffee corner. It looked like a co-workers space. After I entered the room had changed in a small mirror in the corner and the big logo on the wall. We woke up in the morning and we walked to the Bangalow restaurant for breakfast. The first looked at the difference between Asian and Western styles. There were specially made dim sum, congee and soup noodles and they had only two dishes of laksa sourced from Malaysian food. Some tables could be seated outdoors with a sand floor. Even though the rainy day could be felt beach. Finally, it was a great relaxed place in Penang. "

"Unexptected upgrade to corner suit with beautiful sea & pool view really create a wonderful memory for our trip"

"The hotel is located in the town centre and is around 10-15mins walking distance to surrounding tourist spots and eateries. We stayed in a spacious Deluxe suite which can easily accommodate 4 persons. There’s abundance of TV channels provided which is a bonus. Beds and pillows are definitely comfortable. Need to pay a couple of hundred for deposit when check in, so don’t forget to take it back. The 2 bottles of water are not free. Somehow our Deluxe room is in the adjoining high rise building and you need to walk across the carpark entrance to get into the building, my major concert is the security , although outsiders don’t have an access card, but they can still follow you into the lift and go up, and I noticed that the security guard at the car park entrance doesn’t really check on people entering the lift lobby. The other minor issue is the quality of their maintenance works, it seems they could be more attentive to details of their work, it’s not that these will affect the quality of staying, it’s just looks odd having things like toilet seat and sockets are installed crooked/ misaligned in a so called “luxury” hotel, not to mention that the furniture are not high end “luxury” stuff. Front desk and staff are friendly and helpful 👍👍. Overall we had a pleasant stay, I would definitely recommend to anyone travelling to Penang."