Outdoor pool, pool umbrellas, sun loungers

Reviews of Hilton Garden Inn Busselton

4 out of 5
Hilton Garden Inn Busselton
4 Jetty Way, Busselton, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 78 reviews" "
Rating 8 - Good. 23 out of 78 reviews" "
Rating 6 - Okay. 5 out of 78 reviews" "
Rating 4 - Poor. 0 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iain

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great addition to Busselton. Perfect location
Stayed 1 night in May 2024
Response from HGI Busselton on 2024/5/24
Hi Iain,Thank you so much for leaving your review. We are so pleased you enjoyed your stay and hope to see you soon!Kind regards,The HGI Busselton Team

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The view is spectacular and the location is very convenient for dining, kids’ activities and access to the beach
Stayed 2 nights in May 2024
Response from HGI Busselton on 2024/5/24
Hi Lorraine!Thank you so much for taking the time to review our hotel. We are so pleased you enjoyed your stay and hope to see you next time!Kind regards,The HGI Busselton Team

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous clean new hotel food in house or walking distance Breakfast was amazing Staff lovely
Stayed 1 night in May 2024
Response from HGI Busselton on 2024/5/16
Hi Debra,Thank you so much for your lovely feedback! We're so pleased you enjoyed your stay, including the breakfast, and we all look forward to seeing you next time. Kind regards, The HGI Busselton Team

10/10 Excellent

Donna-Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a wonderful stay 😊
Stayed 1 night in Apr 2024
Response from HGI Busselton on 2024/5/2
Hi Donna-Maree!We are so pleased you enjoyed your stay with us. We hope to see you again soon!Kind regards,The HGI Busselton Team

10/10 Excellent

Bryan

Stayed 1 night in Apr 2024
Response from HGI Busselton on 2024/5/13
Hi Bryan,Thank you so much for your positive review of our hotel! We very much look forward to seeing you again soon.Kind regards,The HGI Busselton Team

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HGI Busselton on 2024/4/23
Hi Joanna,Thank you so much for taking the time to leave a review of your experience with us. We hope to see you again soon.Kind regards,The HGI Busselton Team

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from HGI Busselton on 2024/4/8
Hi DianaWe are so grateful to you for taking the time to review your experience of our hotel. We are so pleased you enjoyed your time with us - we look forward to seeing you again soon!Kind regards,The HGI Busselton Team

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the complex was very good including the breakfast
Stayed 3 nights in Mar 2024
Response from HGI Busselton on 2024/4/2
Hi Susan,Thank you for taking the time to leave a review of our hotel. We are thrilled that you enjoyed your stay and hope to see you again very soon!Kind regards,The HGI Busselton Team

10/10 Excellent

Fengmei

Stayed 4 nights in Mar 2024
Response from HGI Busselton on 2024/4/23
Hi Fengmei!Thank you so much for your positive review. We are delighted you enjoyed your stay, and hope to see you again very soon!Kind regards,The HGI Busselton Team

10/10 Excellent

Branko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, staff friendly, good positioning but no available hotel parkings.
Stayed 2 nights in Mar 2024
Response from HGI Busselton on 2024/3/25
Hi Branko,We are so pleased that you enjoyed your stay with us here at Hilton Garden Inn Busselton. We are sorry to hear that your struggled to find parking, but are delighted that the hotel's location and friendly staff made your experience a pleasant one. We hope to see you again soon!Kind regards,The HGI Busselton Team

8/10 Good

shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel clean and staff are amazing welcoming & professional my only problem is the shower it was hard to navigate the temperature it was a minor issue
Stayed 2 nights in Mar 2024
Response from HGI Busselton on 2024/3/25
Hi Shane,Thank you so much for taking the time to review our hotel. Our staff will be thrilled to hear that their service was well received. Thank you for your feedback regarding the shower, we will look into this for you.Kind regards,The HGI Busselton Team

8/10 Good

francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Mar 2024
Response from HGI Busselton on 2024/3/18
Hi Francis,Thank you so much for taking the time to leave a positive review of our hotel. We hope to welcome you back very soon!Kind regards,The HGI Busselton Team

8/10 Good

Moira

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location excellent. Staff pleasant. Housekeeping staff very thorough. Room blinds need careful handling and the drainage system in the shower doesn’t quite cope with the otherwise good shower. Didn’t eat in the restaurant so unable to comment. Enjoyed a 3 night stay.
Stayed 3 nights in Mar 2024
Response from HGI Busselton on 2024/3/15
Hi Moira,Thank you so much for taking the time to share your feedback. We really appreciate guests sharing information so that we can continue to improve our services. We are pleased that you enjoyed your stay, and hope to see you again soon!Kind regards,The HGI Busselton Tean

10/10 Excellent

Besar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel with beautiful views
Stayed 1 night in Mar 2024
Response from HGI Busselton on 2024/3/11
Hi!Thank you so much for taking the time to leave us a review, it is much appreciated! Kind regards,The HGI Busselton Team

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we found the shower in our room flooded the floor every time it was used making it really dangerous to walk in the bathroom unless we put towels on the floor to stop the water running all over the floor.Also we thought that more umbrellas were needed in the pool area.but we really enjoyed our stay and would definitely stay there again.
Stayed 3 nights in Mar 2024
Response from HGI Busselton on 2024/3/8
Hi Mike!Thank you so much for taking the time to review our property. We really appreciate your feedback and will take your experience into consideration. It's important to us to listen to our guests. We are pleased that overall, your stay was enjoyable, and we look forward to seeing you next time!Kind regards,The HGI Busselton Team

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Relaxed atmosphere which suited the surrounds and vibe of the area
Stayed 1 night in Mar 2024
Response from HGI Busselton on 2024/3/8
Hi Sally,We are so glad you enjoyed your experience of our hotel. we hope to see you again soon. Thanks for the review!Kind regards,The HGI Busselton Team

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HGI Busselton on 2024/2/26
Hi Carol,Thank you so much for taking the time to leave us a review of your stay at our hotel. We hope to see you again soon!Kind regards,The HGI Busselton Team

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. Great location, lovely room and terrific staff
Stayed 3 nights in Feb 2024
Response from HGI Busselton on 2024/2/23
Hi Sharon,Thank you so much for taking the time to review your experience of our hotel. We are delighted you had such an enjoyable stay. We'll see you next time!Kind regards,The HGI Busselton Team

2/10 Terrible

Ray

Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/2/26
Hi Ray,We are very sorry to hear that you were dissatisfied with your experience of our hotel Would you be able to contact us and provide some detail at all?Kind regards,The HGI Busselton Team

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and great service
Stayed 1 night in Feb 2024
Response from HGI Busselton on 2024/2/22
Hi Tony!We would like to thank you for taking the time to leave your review of our hotel. We are so pleased you enjoyed your stay and we look forward to seeing you again soon!Kind regards,The HGI Busselton Team

6/10 Okay

Cameron

Liked: Cleanliness
We arrived at the check-in time only to be told our room wasn’t ready. It happens, but I was still a bit annoyed given the rate of the room. The receptionist gave us two free drink tokens as compensation. I went to the bar and asked for a Heineken and flashed the drink token. The girl said “Oh sorry, you can’t use it for that beer. Only the cheaper beers”. That really annoyed me. Breakfast was nice, place was clean. I wouldn’t rush back.
Stayed 1 night in Feb 2024
Response from HGI Busselton on 2024/2/21
Hi Cameron,We are very sorry to hear that you were dissatisfied with your check-in experience. This is not the level of service to which we aspire to provide. Next time you stay with us, please contact BQBGI_Res@hilton.com, and we will attempt to put this right for you.Thank you very much for taking the time to share this feedback with us, so that we can continue to improve the experiences of our guests.Kind regards,The HGI Busselton Team

8/10 Good

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/2/19
Hi Shruti,Thank you so much for taking the time to review our hotel! We are delighted that you enjoyed your experience and hope to see you again soon!Kind regards,The HGI Busselton Team

10/10 Excellent

Wei chu

Stayed 1 night in Feb 2024
Response from HGI Busselton on 2024/2/16
Hi Wei!Thank you so much for taking the time to leave a review for our hotel. We are so pleased you enjoyed your stay!Kind regards,The HGI Busselton Team

10/10 Excellent

David

An excellent, relaxing, restful place to enjoy
Stayed 3 nights in Feb 2024
Response from HGI Busselton on 2024/2/14
Hi David!Thank you so much for taking the time to leave a review of your stay with us. We are delighted you enjoyed your time in our hotel, and we look forward to seeing you again soon!Kind regards,The HGI Busselton Team

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect only issue the TV just needs HDMR capabilities.
Stayed 2 nights in Feb 2024
Response from HGI Busselton on 2024/2/14
Hi Simon,Thank you so much for taking the time to leave us your feedback. We are so pleased you enjoyed your stay, and look forward to seeing you again soon.Kind regards,The HGI Busselton Team

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Busselton. Right next to the jetty with fantastic swimming and restaurants aplenty. Easy walk to city centre. Excellent gym facilities
Stayed 7 nights in Jan 2024
Response from HGI Busselton on 2024/2/12
Hi Matthew,Thank you ever so much for taking the time to leave a such a glowing review of our hotel. We are delighted that you were able to make the most of our central location and that you enjoyed your stay! We hope to see you again very soon.Kind regards,The HGI Busselton team

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the hotel had not long been operational standards on all fronts were high. Our only negative was that the pool is not shaded and is exposed to the full sun all day which rendered it unusable as we were there during very hot weather.
Stayed 3 nights in Feb 2024
Response from HGI Busselton on 2024/2/12
Hi Wayne,Thank you so much for taking the time to share your experience of our hotel with you. We are thrilled that overall, you enjoyed your stay, in spite of the exceptionally hot weather!We look forward to welcoming you back to our hotel in the not-too-distant future.Kind regards,The HGI Busselton Team

8/10 Good

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and pool. Check in needs work
Stayed 2 nights in Feb 2024
Response from HGI Busselton on 2024/2/8
Hi Leanne,Thank you so much for taking the time to leave your review of your stay with us. We are always keen to hear about all guest experiences so we can improve our processes and ensure everyone's stay is excellent.We hope to welcome you back someday soon!Kind regards,The HGI Busselton Team

6/10 Okay

Graeme

Stayed 5 nights in Jan 2024
Response from HGI Busselton on 2024/3/21
Hi Graeme,Thank you so much for taking the time to review your experience of our hotel. If you have any advice on how we are able to improve your next stay, please do not hesitate to contact us.Kind regards,The HGI Busselton Team

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Busselton Great Stay
Stayed for work for swimming event. Very close to everything. Hotel was great especially the service and would highly recommend.
Stayed 4 nights in Jan 2024
Response from HGI Busselton on 2024/2/1
Hi Jon,Thank you so much for taking the time to leave your feedback. We are so pleased you enjoyed your stay and look forward to seeing you again - perhaps at another Busselton sporting event!Kind regards,The HGI Busselton Team

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was terrific, clean and comfortable. In the best location, plenty of eateries around.
Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/2/8
Hi Derek,Thank you so much for your feedback, we are so pleased you enjoyed your stay! We hope to see you again very soon!Kind regards,The HGI Busselton Team

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were teething problems with the facilities - we could not turn off the shower (not just dribbling - it would not turn off after using), constant internet dropouts, faulty aircon. As the property is only 3 weeks old - it is almost expected there will be some issues. The staff were exceptional and attempted (where possible) to sort out our issues.
Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/1/29
Hi Erin,We would like to thank you for taking the time to leave a review of our hotel. We really appreciate your kind words about the team and are grateful for your understanding that as a new build we are still experiencing some difficulties here and there.We hope to see you again another time when we have ironed out our early challenges!Warm regards,The HGI Busselton Team

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/1/29
Hi Lisa,Thank you so much for leaving us a positive review. We are thrilled you enjoyed your stay, and hope to see you again soon.Kind regards,The HGI Busselton Team

10/10 Excellent

Kayla

Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/3/21
Hi Kayla,Thank you so much for taking the time to review your experience of our hotel. We are so pleased that you enjoyed your stay and hope to see you again soon!Kind regards,The HGI Busselton Team

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/1/29
Hi Marisa,Thank you so very much for taking the time to leave our hotel a positive review. We look forward to seeing you again!Kind regards,The HGI Busselton Team

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parts of parking had no clear walkway
Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/1/29
Hello David,Thank you so much for taking the time to review your experience with us. Thank you for leaving such a positive star rating.We would like to understand a little more about the walkway you are referring to - if you are able to contact us via phone or direct message on one of our social media channels, we would appreciate it immensely.Kind regards,The HGI Busselton Team

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
We felt very comfortable and loved the location. We will definitely return
Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/1/29
Hi Pauline,Thank you so much for taking the time to leave your review. We are so pleased that you are planning to stay with us again!Kind regards,The HGU Busselton Team

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to feel 5 stars in Busselton i reccomend you stay here. We highly enjoyed the stress free parking, cleanliness, staff and location.
Stayed 3 nights in Jan 2024
Response from HGI Busselton on 2024/1/29
Hi Bianca,Thank you so much for taking the time to leave such a lovely review. We are delighted that you enjoyed your stay, and look forward to welcoming you back to our hotel again soon.Kind regards,The HGI Busselton Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant new facility in a great location
Brilliant, all round, fantastic, new facility, great location, awesome service. Will be there again.
Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/1/24
Hi Paul,Thank you so much for taking the time to review our hotel. What fabulous photos! We very much look forward to welcoming you back next time.Kind regards,The HGI Busselton Team

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation right in the heart of the Busselton Jetty Precinct. The rooms are very nice, the staff friendly and welcoming and location is superb.
Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/1/23
Hi David,Thank you ever so much for your kind review - we really appreciate you taking the time to let us know how much you enjoyed your stay. We hope to see you again soon!Kind regards,The HGI Busselton Team

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clinical hotel with friendly staff
Nice new corporate hotel, a few issues with the electrics so no lights or tea/coffee in the morning. Air con and fans could not be turned off at night as the windows did not open so no fresh air. Staff were extremely helpful and friendly.
Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/1/24
Hi Mandy,Thank you so much for your feedback of our hotel. We really appreciate you taking the time to leave a review. We are sorry to hear about the difficulties with some of the electrics and are working to iron out issues we have discovered in the first few weeks of opening.We are very pleased you enjoyed your contact with staff, and we hope to see you again another time.Kind regards,The HGI Busselton Team

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with everything, we didn’t get the room we booked, but we were offered it for the next night. It was a bit disappointing as we always book an ocean view unfortunately the receptionist seemed to think we were lying. The reception did swap us for the next night, but we did have to move our own luggage and it was a bit of a pain couldn’t get settled. O
Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/1/22
Hi Matthew,Thank you so much for offering us your feedback. Guest experiences are incredibly important to us.Whilst we are thrilled that overall your stay was a happy one, we would like to apologise over the inconvenience with your room type. For one reason or another, our system is showing your booking as a King Guest Room rather than King Guest Ocean View. It appears to be a system error which we are working to resolve. We are very pleased that you enjoyed your ocean view room on your second night.We very much hope we can look forward to welcoming you back again another time.Warmest regards,The HGI Busselton Team

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/1/22
Hi Marc,We are so pleased you enjoyed your stay with us. Thank you for leaving us such a great review, hopefully we shall see you again soon!Kind regards,The HGI Busselton team

10/10 Excellent

Brenton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/1/22
Hi Brenton,Thank you so much for taking the to leave a positive review for our hotel. We do hope you will be back to visit us soon!Kind regards,The HGI Busselton Team

8/10 Good

Christine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from HGI Busselton on 2024/1/17
Hi Christine,Thank you so much for taking the time to leave a positive review for our hotel. We are glad you enjoyed your stay, and hope to see you again soon!King regards,The HGI Busselton Team

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the newness of the place. It is very accessible to other parts of the South. The Staff were very friendly and our room was lovely. Would definately go back there again.
Stayed 3 nights in Jan 2024
Response from HGI Busselton on 2024/1/12
Hello there Amanda,Thank you so much for taking the time to leave us such lovely feedback on our new hotel. We very much look forward to welcoming you back soon, so that you can continue to explore our beautiful region!Warmest regards,The HGI Busselton team

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/1/15
Hi Kate,Thank you so much for your positive review! We really appreciate you taking the time.Kind Regards,The HGI Busselton Team

8/10 Good

Sophie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Hilton for a work trip and was very happy with my stay. The rooms are beautiful, stylish and extremely clean, they have all the amenities and good storage and spacious bathroom. I was lucky to be upgraded to an ocean view room and the view was beautiful. The parking is subject to availability but I was able to find a park across from where my window was so I could keep an eye on my car if needed. The hotel is in a great location and is an asset to the area. The restaurant is small but has lots of options and the self serve area for snack/drinks/amenities is very good. The 'room service' is a little on the pricier side for the value received and some of the dishes were a little lack lustre but that's to be expected at a hotel, the 'room service' is 'click and collect' also so needs to be picked up from the restaurant. Very smooth check in and check out process too. Overall I would definitely stay at the Hilton again and recommend it !
Stayed 1 night in Jan 2024
Response from HGI Busselton on 2024/1/10
Hello Sophie,Thank you so much for taking the time to share your feedback with us. We are so pleased you enjoyed your stay, and look forward to seeing you on your next visit!Kind regards,The HGI Busselton Team

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you pay a night, there should be gated parking...it took me 45 mins of driving around to get a parking spot close to the hotel..my room looked over the carpark and the amount of cars there for the beach was astonishing....you literally are paying top dollar for a bed and shower...i paid $900 for 2 nights,...the coffee and stuff were not replenished while we were there...the aircon is set at a certain temp and you cant change it. The hotel provides toiletries but they are bolted to the walls. The rooms are very small...and there is just good old regional tv channels....they really should have movie chanels...while we were there one of the cleaners dropped some pillowcases in the hallway and they were still there until the day we were checking out...the staff at the desk are very polite and friendly....unfortunately it wasnt worth the amount of money for what we got overall...the pool was only open until 7pm daily...
Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/1/9
Dear Anne,Thank you so much for taking the time to give us your feedback. Our guests are incredibly important to us, and we are always looking for ways we can learn to improve your stay and particularly as a new hotel, guest experiences are of utmost importance. We are sorry you struggled to find a parking space close to the hotel. We do have signage in place stating that the car park is for hotel guest use only - it is unfortunate that others are using the spaces. The beginning of January is a very high demand time of year for any accommodation in the region, and whilst you may have experienced our rooms to be smaller, they were designed to maximize space and allow each guest room to have it's own bathroom. The pool is open from 6:00am to 7:00pm to allow for majority daytime use, but the Fitness Centre is open 24/7. We use large bottles of our toiletries secured in the bathrooms rather than miniatures, in order to minimize waste and reduce our environmental impact. We understand this may not work for everyone, and we do appreciate you taking the time to share your thoughts with us. Please us know if we can be of any further assistance.Kind regards,The HGI Busselton Team

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The location was so beautiful and all we needed for a great couple of days was right there. The type of room selection was a bit hard to follow on Wottiff and we ended up in a accessible room the first night.
Stayed 2 nights in Jan 2024
Response from HGI Busselton on 2024/1/9
Hi Claire,Thank you for taking the time to write this review. We are thrilled you enjoyed your stay with us. We are sorry to hear you struggled with your booking platform, but pleased the confusion was resolved. Please let us know if there is anything we can help you with in the future.Kind regards,The HGI Busselton Team