Front of property

Reviews of H Avenue Hotel Gwangalli

3 out of 5
H Avenue Hotel Gwangalli
29, Millaksubyeon-ro, Suyeong-gu, Busan

Reviews

8.2

Very Good

Rating 10 - Excellent. 177 out of 376 reviews" "
Rating 8 - Good. 113 out of 376 reviews" "
Rating 6 - Okay. 43 out of 376 reviews" "
Rating 4 - Poor. 21 out of 376 reviews" "
Rating 2 - Terrible. 22 out of 376 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love this place! Perfect area and beautiful view. Service was good and love the rooms. Will book again
Response from HAvenue Hotel Gwangalli on 2024/1/23
Thank you for leaving such a good review.That's the best compliment that you want to come back.We hope to see you again, too.Thank you.

10/10 Excellent

TAEKSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족!
우선 금액이 합리적인 가격이었다고 생각되고, 한 번 일정 변경이 이뤄졌었는데 호텔 측에 연락하여 변경 할 수 있었습니다. 고층이어서 뷰도 너무 좋았고 침구도 편하여 잘 보낼 수 있었습니다.
Stayed 1 night in Jan 2024
Response from HAvenue Hotel Gwangalli on 2024/1/25
안녕하세요 고객님.후기 남겨주셔서 감사합니다.편하게 보내고 가셨다니 저희도 기쁩니다.다음에도 이용 부탁드립니다

8/10 Good

Alex

Liked: Cleanliness
Response from HAvenue Hotel Gwangalli on 2024/2/7
안녕하세요 에이치에비뉴 호텔 광안리점입니다. 저희 호텔에 대해 좋은 평을 남겨주셔서 대단히 감사합니다. 앞으로도 항상 좋은 투숙환경 제공을 위해 각 팀에서 최선을 다하겠습니다. 감사합니다. 새해 복 많이 받으세요.

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from HAvenue Hotel Gwangalli on 2023/11/9
안녕하세요 에이치에비뉴 호텔 광안리점입니다. 다른 호텔의 유튜브 영상을 보시고 저희 호텔로 잘못 예약하셔서 불만족스럽다라는 이유로 엑스트라차지 없이 객실을 업그레이드 해드렸던 기억이 납니다 .. 어느점이 불편 하셨는 지는 모르겠지만, 더욱 노력하는 호텔이 되어 다시 뵙겠습니다 ...

10/10 Excellent

Dohee

Stayed 1 night in Jul 2023
Response from HAvenue Hotel Gwangalli on 2023/8/22
안녕하세요 에이치에비뉴 호텔 광안리점입니다.저희 호텔에 좋은 평을 남겨주셔서 대단히 감사합니다.앞으로도 항상 좋은 부분을 더욱 강조하는 호텔이 되도록 최선을 다하겠습니다 :)

6/10 Okay

Hyun

Traveled with family
Disliked: Staff & service, property conditions & facilities
Confusing signage outside of the two buildings. There’s no difference in the names on the two different buildings for two different hotels. You go to the lobby and get notified that it is not your hotel. Parking fee has been already applied and no individual parking attendance is there to rectify unless you put your credit card and pay the fee.
Stayed 1 night in Jun 2023
Response from HAvenue Hotel Gwangalli on 2023/6/30
Hello, this is Havenue Hotel Gwangalli branch.In Korea, a brand like McDonald's often has several branches in one region. Be careful not to get confused

6/10 Okay

Michael

Stayed 3 nights in May 2023
Response from HAvenue Hotel Gwangalli on 2023/6/21
Thanks for useing our hotel

6/10 Okay

TashaOriena

Liked: Staff & service
Disliked: Cleanliness
The mattress needs to be replaced. There was some type of creature.
Stayed 1 night in May 2023
Response from HAvenue Hotel Gwangalli on 2023/5/24
First of all, I'm really sorry for the inconvenience.I just replaced the mattress with a new one.I don't know what kind of bugs came outI'll pay more attention to cleanliness.

10/10 Excellent

Clarisse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beachside and bridge views, comfortable stay
Great location right on the beach with great views of the Gwangalli bridge. Lots of seaside cafes to soak in the views as well. Staff was friendly and sweet. Bus stops like a 10 min walk away. The bathroom was a little challenging not to get water everywhere without a shower curtain but not a dealbreaker. Overall loved our stay!
Stayed 3 nights in May 2023
Response from HAvenue Hotel Gwangalli on 2023/5/14
Hello, this is HABNEW Hotel Gwangalli branch. Thank you for your beautiful picture.I'd appreciate it if you could use it again next time.

10/10 Excellent

Tracey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was foreign friendly and very efficient. The room was clean and had good space. This hotel is close to everything and we were able to walk to all of our locations.
Stayed 2 nights in May 2023
Response from HAvenue Hotel Gwangalli on 2023/5/9
Thank you so much for your kind review.I hope you have a pleasant trip.I look forward to your visit again.

10/10 Excellent

Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and friend staff
Stayed 3 nights in Mar 2023
Response from HAvenue Hotel Gwangalli on 2023/3/22
Thank you for useing our HotelWe will do my best to become the best hotel in Gwangalli.

2/10 Terrible

Andrew

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room and hallway, loud music can be heard throughout the night due to bowling alley floor below
Stayed 3 nights in Dec 2022
Response from 에이치에비뉴 광안리점 on 2022/12/11
Hello, this is ABNEW Gwangalli branch. I'm sorry that I couldn't satisfy you while you were using it. We are also paying more attention to the noise problem, and we will work harder to provide better service next time. I'm sorry. Thank you for your valuable review.

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 2 nights in Oct 2022
Response from 에이치에비뉴 광안리점 on 2022/10/18
Thank you for staying our hotel.We will do our best to provide the best view and service to our guests

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location and ocean view! I did not like the distance to subway...
Stayed 15 nights in Jul 2022
Response from 에이치에비뉴 광안점 on 2022/8/13
Thank you for visiting our hotel. As far from the subway station, it is close to the sea. Therefore, it became a hotel with the best view in Busan. Thanks for leaving a good review. I hope you get well.

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the layout of the room, especially the balcony area where we can look out to the beautiful beach. The beds have the most comfortable mattresses ever! I look forward to staying here again!
Stayed 1 night in Jul 2022
Response from 에이치에비뉴 광안리점 on 2022/7/24
Thank you for using our hotel. If you visit us one more time, we will provide you with better service and stay. Thank you for leaving a good review.

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
Great view, nice location
Fantastic view, and great sized room. Terrace was large with basic chair and table set up so easy to relax of an evening Bed was a bit soft, seemed like there was a dip in the middle which you sunk into.
Stayed 2 nights in Jul 2022
Response from 에이치에비뉴 광안리점 on 2022/7/19
Hello, this is Havenue Hotel Gwangan Branch. Our hotel uses a latex mattress so that you can feel as if you are enveloping your body when you lie down on the bed. If you don't like it, it's better to use the Ondol room. Thank you for using our hotel

10/10 Excellent

Sungkee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from 에이치에비뉴 광안리점 on 2022/6/13
안녕하세요에이치에비뉴광안리점입니다. 투숙하시는데 만족하셔서 정말 다행입니다^^ 다음 광안리방문시에도 저희 호텔을 이용부탁드리며 소중한시간내어 후기작성해주셔서 감사드립니다^^

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unconventional hotel building
Great view of beach. Room was comfortable with basic amenities. The futon was better than I thought - it came with heating pad beneath it and it made my sleep more restful. The foot bath tub was innovative and fun. Some downsides of this stay were that there’re in fact two H Avenue hotels at Gwanganri (so make sure to double check which one you’re checking into). The hotel is located within a building occupied by other businesses so the elevators took really long to arrive and you’re always taking it with non-guests (i.e non-exclusive access to elevators and to an extent the hotel). Location is great but uncomfortable if you don’t have your own car since bus stops and metro stations are located far from the hotel.
Stayed 3 nights in May 2022
Response from 에이치에비뉴 광안점 on 2022/6/10
Hello, this is H Avenue Hotel Gwangalli. Thank you for leaving a good review about our hotel. Close to the sea rather than the metro station to give you a better view. Thank you for staying.

4/10 Poor

Sierrra

Traveled with partner
Disliked: Cleanliness
The only nice thing about this hotel is the view. The room was very small, hard to move around in and the walls were covered in scuff marks and mold. The bathroom wasn’t stocked with toilet paper or bath towels, and the bathroom tiles were covered in mold as well. The hotel is on the 11th and 12th floor of a very large building with little to no signage to indicate that the hotel is there, and parking is behind the building down an alley.
Stayed 2 nights in Mar 2022
Response from 에이치에비뉴 광안리점 on 2022/4/7
Thank you for using our hotel. As you said, the best thing about our hotel is the beautiful view. On your next visit, please use the Diamond Bridge Room and enjoy the best view from the best room.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com mistake!!!
Did not stay here since it was sold out. Hotels.com made a huge mistake in their system. It was sold out. The booking never shows up in my account. I have proof of all of these.
Stayed 2 nights in Nov 2021
Response from 에이치에비뉴 광안점 on 2021/11/15
This is the H-AVENUE Hotel. You posted a review anonymously, but I think I know when it was. If the reservation I think is correct, we asked for confirmation because our hotel had a reservation at the time. And you said you've never made a reservation, so even the reservation number... I informed you again and recommended you to check it again. In our hotel, based on the contents sent by travel agencies, I accept your reservation. Not only our hotel, but also any hotel. So, it's not right to give a low rating to our hotel. I think. I recommend you to raise the issue directly to the travel agency. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for seeing the ocean/bridge and view of beach from starting point to end. Highly recommand.
Stayed 2 nights in Jun 2021
Response from H.Avenue Gwangalli branch on 2021/7/21
Thank you for visiting our Gwangalli branch of H Avenue Hotel. Our hotel has a good location to see Gwangan Bridge and Gwangalli Beach. I hope you had a comfortable night.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Room is way too small. and their facility is not clean.
Stayed 1 night in Jul 2020
Response from H.Avenue Gwangalli branch on 2020/8/3
Hello I'm sure you felt a bit narrow due to the nature of the design hotel. I'll try to make you satisfied with my next visit. Thank you.

6/10 Okay

Verified traveler

.
Stayed 2 nights in Jul 2020
Response from H.Avenue Gwangalli branch on 2020/7/29
안녕하십니까 고객님 에이치에비뉴 광안점입니다. 저희 호텔을 이용해주셔서 감사합니다. 저희 호텔은 항상 고객님을 만족시킬 수 있는 방법을 찾기 위해 최선을 다하고 있습니다. 다음에 뵐 기회가 있을 때에는 더 만족할 수 있는 에이치에비뉴 광안점이 되겠습니다. 감사합니다.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Busan! We had an amazing view of the Hwanggan bridge!
Stayed 2 nights in Jun 2020
Response from H.Avenue Gwangalli branch on 2020/7/28
Hi. this is h-avenue hotel. Thank you for visiting our hotel. I look forward to seeing you again next time. thank you.

10/10 Excellent

Travis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was amazing and a lot to do around the hotel.
Stayed 3 nights in Jul 2020
Response from H.Avenue Gwangalli branch on 2020/7/22
Hello, this is H Avenue Hotel. Our staff are also happy to have a great time during your stay at our hotel! We look forward to your next visit. Get Healthy. Thank you.

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was amazing! As was the room! Would definitely stay again.
Stayed 2 nights in Jun 2020
Response from H.Avenue Gwangalli branch on 2020/7/21
Thank you for staying H Avenue Gwangan. We are happy to have satisfied you. We will try to provide better service. I look forward to seeing you again next time.

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the bridge and ocean views from our room.
Stayed 2 nights in Jun 2020
Response from HAvenue Hotel Gwangalli on 2023/11/9
Thank you very much for staying at our hotel. Please continue to use it.

8/10 Good

Wei Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
Once you find it this is a fabulous hotel! We tried checking in at the sister hotel H sort of next door, but it helped to find this one! The large building you see with the huge H Avenue sign in front of the beach is nearly right .....just continue walking to the Starbucks and go into the building to the lifts. The reception is on the 12th floor (get the even numbered lift!) which is also where the breakfast (complimentary - consisting of a varying selection of Korean style cooked and cold food and tinned fruit/frozen blueberries and also bread for toast ) and bar are situated) . We were given free early check in at 2pm but this might not be the case in high season. Staff were friendly and there is free hour rental of e-scooters! We used them once one morning and it’s fun! You can’t go that far in an hour as they are limited to 12 km/h but it’s fun to have a go! Our standard room 1103 had a corner sea view and the bed was very comfortable and the shower the best on our whole week trip around Korea. It wasn’t the biggest of rooms but fine for two nights. The rooftop bar is fabulous at night with fantastic views of the light show on the Diamond Bridge. We sat outside in November with cosy fleece blankets having our complimentary welcome drink (ask at reception for your voucher if they forget to give it to you- we did!) There was also a 10% discount card in our room which is worth using too. All in all a great stay and we loved Busan!
Stayed 2 nights in Nov 2019
Response from 호텔 관리진 on 2019/11/21
Hello, I'm H. Avenue Gwangan Branch. Thank you very much for your valuable review. I am so glad that you are satisfied with our hotel in general. Your valuable reviews are a great driving force for our staff to cheer up. We hope you visit our hotel. When I visit again, I will greet you with a service that is unchanged. Thank you very much. Have a happy day.

10/10 Excellent

Jae Won

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 호텔 관리진 on 2019/11/21
안녕하세요. H Avenue Hotel 광안리점입니다. 너무나 소중한 10점만점 리뷰 정말 감사합니다. 따로 코멘트는 없지만 고객님께서 매우 만족하신 것 같아 저희도 정말 기쁘답니다. 앞으로도 고객님 편에서 생각하고 더욱 청결하고 활기차게 고객님들을 맞이하겠습니다. 저희 호텔을 방문하신다면 체크인은 빠르고, 응대는 친절하게, 한결같이 고객님을 모시겠습니다. 감사합니다.

10/10 Excellent

Lisa, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very welcoming. The room was comfortable with beautiful views of the bridge. The dining/bar area was very nice too and also had lovely beach views.
Stayed 4 nights in Oct 2019
Response from H Avenue Hotel Gwangalli branch on 2019/11/4
Hi, This is H Avenue Hotel Gwangalli branch. Did you enjoy your trip with us? I hope the break at the hotel was a good memory for you. If you have any inconvenience please advise us immediately. When you come back to the hotel, you'll be able to solve the inconvenience. Have a good day. Thanks!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again , clean and nice hotel Convenient (lots of restaurants nearby) Great view
Stayed 2 nights in Oct 2019
Response from H.Avenue gwangalli on 2019/10/30
Hi, this is hotel H.Avenue gwangalli branch. thank you for your review. We are also happy that you had a good time in H.Avenue, Busan, and Korea. Whenever you visit this hotel, we will do our best as always. thank you so much.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location with a Spectacular View
Loved everything about this perfect little getaway location. Walking distance from the beach and local entertainment. Courteous friendly hotel staff. Captivating water views.
Stayed 2 nights in Aug 2019
Response from 호텔 관리진 on 2019/9/7
Hello. This is the Avenue Hotel Gwangan Branch. Did you have a good trip to Busan? :) Thank you very much for your satisfaction with our hotel. Your precious review is a great help to us. I am looking forward to your visit to our hotel again. Thank you!

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from 호텔 관리진 on 2019/8/29
안녕하십니까. H.Avenue 광안점입니다. 소중한 후기 남겨주셔서 감사드립니다. 저희 호텔의 모든 공간은 오직 고객님만을 위해 세심히 꾸며져 있습니다. 객실 청결부터 고객 서비스까지, 어느 하나 빠지는 것 없이 최상의 경험을 드리기 위해 노력하고 있으며 다음 방문시 보다 발전한 모습으로 찾아 뵙도록 하겠습니다. 항상 행복하시길 바래요. 감사합니다. :)

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from H Avenue Gwangalli branch on 2019/8/7
안녕하세요, H Avenue 광안리점입니다. 즐거운 여행 되셨나요? 고객님의 소중한 5점 만점 별점 너무나 감사합니다. 저희 호텔은 객실에서부터 서비스까지 무엇 하나 빠짐없이 고객님의 만족을 이끌어내고자 최선을 다 하고 있습니다. 다시 한 번 방문하실 때는 더욱 친절한 서비스로 고객님을 모시겠습니다. 항상 건강하시고 다시 만날 날을 기다리겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation at H Avenue
It was great! We easily found the hotel and enjoyed all the amenities that were offered! Robes, slippered, toiletries, etc! We barely needed to bring anything other than our clothes.
Stayed 3 nights in Jul 2019
Response from H Avenue Hotel on 2019/7/24
Hello, this is H Avenue Hotel. I'm happy to make our hotel a good memory on your happy journey. We look forward to your next trip with us. I hope your future will be filled with happiness. Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from H Avenue Hotel Gwangalli branch on 2019/7/6
안녕하세요, H Avenue 광안점입니다. 고객님의 소중한 만점짜리 리뷰 감사합니다! 앞으로도 저희 호텔은 더욱 청결하고 활기찬 고객님 친화적 호텔이 되기 위해 노력하겠습니다. 다음에 또 뵙길 고대합니다! 행복한 나날 되세요!

10/10 Excellent

Keanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is fantastic and the views are SUPERB (breakfast on the terrace is amazing). Service was VERY VERY good. The state of the hotel is a little rough (scratches on the walls, etc.), but overall the stay was amazing. Definitely would recommend.
Stayed 3 nights in Jun 2019
Response from H Avenue Gwangalli branch on 2019/6/26
Hello, Mr, Keanan. this is H Avenue Gwangan branch. Was it a pleasant trip? I am delighted to be able to stay as precious memories in your travels. If you visit Busan again, please stay at our hotel again. We will be your best service. Thank you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a specific room and it was exactly as advertised and awesome! Incredible views, tons of food/shopping/beach fun vibes right outside the door! Staff was super helpful and kind! Breakfast was good mix of options. Only thing was our taxi from the airport couldn't find it! Once you know where it is it is easy, but its not on a main floor and the signage is at the top of the building 11 stories up! Epic location though.
Stayed 2 nights in May 2019
Response from H Avenue Gwangalli branch on 2019/6/26
Hello, this is H Avenue Gwangan branch. First of all, thank you for your review of 5 points! In response to your request, we will make every effort to make you feel at home during your next visit. I wish you a pleasant trip, thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view good staff great room good menu for drinks/ local breakfast ——- negative points: bad accoustic isolation so you will hear neighbours talking late in their balconies or being loud in their room
Stayed 2 nights in Jun 2019
Response from H Avenue Gwangalli branch on 2019/6/26
Hello, this is H Avenue Gwangan branch. First, thank you for your valuable review. Due to the nature of the design hotel, there are different features in each room. If you stay in a terrace room, please note that there is a terrace noise in the next room when you stay on the terrace. I hope you enjoyed your trip. Thank you!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The Hotel was right next to the beach which was very nice. It had an amazing view of the bridge which was beautiful at night. Restaurants, coffee shops and markets close by which made it very convenient. It was about a 1 mile walk to the nearest train station or a 12 minute walk to the nearest bus stop which made it easy to get around Busan. Upon arrival the front desk gave us two tickets to their luxurious wine bar for free drinks. The beds are probably the most comfortable beds I’ve ever slept on in a hotel. The only thing I was disappointed with was the breakfast. The Hotel was absolutely beautiful and the staff were very accommodating. I would definitely stay here again and recommend this Hotel.
Stayed 1 night in May 2019
Response from H Avenue Gwangalli branch on 2019/6/26
Hello, this is H Avenue Gwangan branch. First, thank you for your valuable review. We are very pleased to help you with your pleasant journey. If you visit Busan again, I hope to make a good memory with you. Thank you!

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just off the beach but views were amazing.
Hotel is not easy to find. A bigger sign out front would have been helpful. I had to walk down the street and look up at the top of the building to see the sign. Check in was smooth. We were very early ans used the luggage lockers to store our stuff. Front desk staff very nice. Breakfast wasnt worth the money (even if included) The Starbucks in the lobby is nice option but they do not open until 9am?? A short walk by the beach and there were other coffee places that opened earlier. The room was great! Bathroom was small considering how much room there was in the room overall. Great view of the bridge and beach.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Great location, kind staffs, clean. But Room is bit too small.
Stayed 2 nights in Nov 2018

8/10 Good

Huifen, Busan

Liked: Staff & service
There’s no indication where to check in.. have to search and ask around. The hotel should inform or alert in advance.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very courteous and friendly, willing to accommodate your needs.
Stayed 15 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔은 한데 좁고 정식 호텔이 아니라 여러가지로 아쉬움
호텔이 건물(빌딩) 맨 윗 층을 세 들어 운영되는 거다 보니 1. 주차 시스템이 건물에서 운영되는 시스템이라 매우 불편하고 불친절함: 호텔 투숙객은 주차비 무료인데 체크인 후 짐을 내려 놓고 바로 차를 빼서 관광을 갔음. 프론트에서 차량 등록을 바로 안 해서 주차비가 부과되는 듯 하여 주차 관리실에 전화 했는데 전화를 안 받아서 어쩔 수 없이 주차비 내고 나갔다 들어왔음. 프론트에 말 하니 주차 관리실 가서 얘기하면 환불해 줄거라 했는데 주차 관리실에선 호텔 핑계 대면서 환불 못 해준다 하며 매우 불친절했음. 소액이라 그냥 오긴 했는데 운영이 미숙하고 기분이 안 좋았음 2. 조식이 프론트 데스크 옆 창틀에 음식 깔아놓는 부페식이라 별로 먹을 게 없고 딱히 맛 있는 음식이 없음. 3. 차로 안 가면 근처에 큰 주차장(?) 있고 해서 저녁에 귀가할 때 좀 위험해 보임. 해변가의 번화가와 외진 곳 사이에 위치해서 접근성이 다소 애매함 4. 방이 많이 좁음. 아마 캐리어를 가지고 가면 제대로 펼칠 수가 없을 것. (일본의 좁은 호텔 느낌? 깔끔한데 좁아서 불편함) 5. 욕조가 있는데 샤워커튼은 없어서 밖에 물이 다 새서 바닥이 흥건해짐
Stayed 1 night in Jul 2018

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018