All of the reception staff I encountered were gentle, helpful people. The overall vibe was very calm and relaxed which I really appreciated. I also liked the small extras in the sleep space; a curtain, a light, a shelf, outlets and a cupboard. There is a quiet area which is a nice touch. The pillows could do with replacing. Sadly the cleaning staff did not have the same approach to the guests as the reception staff. The woman cleaning the kitchen in the morning talked on her cell phone or with another cleaner while she barely paid attention to the cleaning. She banged plates so loudly that my entire room was woken up at 8am even though our room was not close to the kitchen. Also, our private bathroom had mold on the tiles as there is not proper ventilation. It might be a good idea to cut a hole over the bathroom door to help air flow and to employ a more conscientious cleaner. Lastly, there are 61 steps leading up to the hostel. I have a bad knee and the amount of steps did not affect my knee at all as there is a railing and the steps are not steep. However, my suitcase has been badly scratched as I had to painstakingly drag it up step by step. It is not the end of the world but something to keep in mind if you have heavy and/or expensive luggage. Despite my criticisms I would stay again due to the reception staff and the overall calm atmosphere.