"Toilet sink - can’t drain away water, ventilator doesn’t seem to be working
Room make-up is missed on 1st day - yes, unbelievable - not to mention we are staying in a suite for 3 consecutive nights
After complaining to reception - next morning cleaning lady banged on the door at 8:30am - non-stop for 5 mins - even when we hv “Do Not Disturb” sign put up outside our door….
Literally the worst IHG hotel we hv ever stayed in - won’t recommend"
"Location is good. Cleaning service quite good. For the rest, staff are relatively cold and will seldom look at you when you walk in or out. Breakfast choice very limited and even in the early morning many things go out and not quickly updated. Short stay OK."