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Reviews of Hôtel Aviation

2 out of 5
Hôtel Aviation
Square De L Aviation 20 Anderlecht, Brussels, Brussels-Capital Region

Reviews

6.0
Rating 10 - Excellent. 69 out of 825 reviews" "
Rating 8 - Good. 235 out of 825 reviews" "
Rating 6 - Okay. 249 out of 825 reviews" "
Rating 4 - Poor. 159 out of 825 reviews" "
Rating 2 - Terrible. 113 out of 825 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cristian

Disliked: Cleanliness, staff & service, room comfort
The is not a hotel
The room is horrible the electricity plug are broken droppings out of the walls not safe to plug nothing in there. Room is dark, there is no mirror in the bathroom the shower is broken, the room is not properly cleaned some spot full of dust. There is no sign to put at the dor like do not disturb simple and basic
Stayed 3 nights in Oct 2021

2/10 Terrible

Gordon

Stayed 2 nights in Oct 2021

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
The lobby, the room, the corridors, the lift were all very clean but there were a few cigarette buts on the balcony. I could not access the Internet in my room but it worked very well in the lobby where there is plenty of space to sit comfortably at one of the small tables. Television didn't work in my room either. Apparently this was a temporary problem because the channels had to be readjusted and further work needed to be done. Location is superb, in a cute square with a water feature, flowers, cafés and restaurants. Close to the centre of town, to the Eurostar terminal and multi-ethnic shops.
Stayed 1 night in Sep 2021

4/10 Poor

Alexandre

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful but cheap
This hotel was extremely cheap for the centre of Brussels and I'm afraid it shows. The phrase 'you only get what you pay for' has never been more true. The rooms were very dirty, and the noise from locals staying in the hotel was crazy. There is no air conditioning in the room so if you're planning on staying in the summer months then I would strongly reconsider. The room was less than £50 a night so if you're not bothered about cleanliness and noise level then this room maybe for you. I would highly recommend staying at easy hotel in Brussels which is a very similar price however the stay is much more comfortable and clean. In summary I should of spent more on my hotel.
Stayed 5 nights in Jul 2020

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

igor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the period when hotel have decent price like this February, hotel is vary good for staying fey days. I like that square - close enough to Gare du Midi but fare away from crowd around station. Clean room, decent breakfast and beverages machine in lobby area for refreshment handy if come late in the evening.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was broken. Shower head broken. On checking in we were told they couldn’t get into our room as their system was down. Ended up waiting for a good hour. Eventually we were given the wrong room
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is 15-20 minutes from the centre which is a plus but this is really the only selling point of the property. It has a very hostel vibe going on and the rooms and sub standard with a very dirty look to them. Bed linen was not clean and the room was less than basic. There was a lot of non guests just sitting at the reception that were very intimidating each time you were coming or going. I suppose in comparison to other places we were looking at it was quite cheap so perhaps you get what you pay for. If you are going to Brussels to relax and enjoy a bit of hotel time I would not recommend this place but if you are on a short trip and this is just a means of somewhere to sleep it is not the worst.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. There was a bug on my pillow. Room was freezing cold. Very expensive for what it actually is. Staying in a hostel would’ve been better.
Stayed 1 night in Jan 2020

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not book here.
I have stayed in numerous hotels and this is the worst I have ever stayed in. There was a punch hole in the bathroom door. The bed was hard as a rock. The curtain was half a curtain so you couldn't pull it closed to cover the light coming in. We were put next door to the loudest group of people and the second we said we weren't happy with the room the guy on reception didn't even act surprised. Didn't bother to see another room as was the run down state of everything except the reception you could tell it wasn't going to get any better. Wasn't offered a refund or even the room charge paid upon arrival repaid. We were there for all of ten minutes and that was too long. They need to spend less money on making their reception look great and actually spend some on the rooms themself.
Stayed 2 nights in Jan 2020

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay: 12th to 15th December 2019
This was a clean, convenient and comfortable hotel situated near La Gare Du Midi providing me with easy access to my trains to and from Brussels. The staff were friendly and professional. The room was clean and comfortable with en-suite shower. Would definitely recommend this to anyone interested. Great stay!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The property is ok. nothing is like the photos. Very disappointed. However is a hotel to stay a couple of night, cheap if you wanna know brussels.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location--super easy walk from Midi train station (where you catch the high speed train to Paris and Amsterdam) and easy walk into town. There was also a metro stop near by. Cantillon Brewery is just a couple minutes walk away, too. Room was modern and pretty spacious for budget accommodations.
Stayed 2 nights in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location short walk from Midi station. Easy for public transport. Comfortable bed,good shower and excellent breakfast.
Stayed 4 nights in Dec 2019

6/10 Okay

Hinesh

Liked: Cleanliness, staff & service
Pleasent stay but no wifi
Pleasent stay, but the big downpoint for me was I could not get Wifi in my room.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff and a nice clean room, the shower wasn’t great (cracked screen, very hot/cold water) but overall it was all we needed for our stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Georgios

Disliked: Staff & service
not the best choise
slow wifi, unfriendly staff with bad behaviour, medium - bad breakfast
Stayed 4 nights in Oct 2019

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Must to avoid, unless desperate. While nominally clean and civil, the property is very shabby, carpets, curtains torn, walls chipped. The room had an odd, disagreeable odor the whole time, the lights by the bed did not function independently of the room light, no safe, no glassware (plastic cups encased in plastic are a disgrace), no way to make coffee, etc. etc. The location is convenient and little street noise, which is a plus. Interior walls very thin, thankfully relatively quiet neighbors, but could only imagine...........
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so lovely! Very welcoming. We had a lovely stay. Very central location with lots around you.
Stayed 3 nights in Dec 2019

2/10 Terrible

Julia

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that they gave us has a broken door to the balcony. It cannot be locked. First they sent a repair person to check the door. That guy insisted that the door is good. Then I said let us try it. After he locked the door, I stood in the balcony and pushed the door open easily. Then he said nobody will come into this room. But, why do we need a lock for all the rooms? It doesn’t make any sense! I asked them to change a room for us, but the guy at the front desk said the hotel was full and refused my request. I stood firm and didn’t give in. After a few minutes, four guests came in and saved me. I said if you have rooms for those guys, you should give it to me first because I came first. Finally the guy changed the room for me. They have the room available actually! But they just don’t want to give you. They are really tough and bad. The hotel is located in a bad neighborhood, dirty and unsafe. We were warned not to hold the phone on our hand while walking on the street in case somebody robbed it. Many things in the room are damaged, for example, the door to the bathroom cannot be closed. When you bath, the water came out and flooded the bathroom. No night stand at all. The room is very narrow and old.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid avoid avoid
Lost my booking, gave my room away. Gave me another room that wasnt even habitable. Asked for a refund which they refused, after teliing thwm about how bad there hotel was i was told to leqve at 10pm with a 5year old child. Avoid this hotel at all costs
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Unlike photos. Room stunk.
Stayed 3 nights in Oct 2019

4/10 Poor

Anthony James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

John

Stayed 1 night in Oct 2019

8/10 Good

Mark Ashwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Nigel

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Ojha, India

Business traveler
Liked: Cleanliness, staff & service
Overall ok experience. Walking distance from Grand Place and Midi Station. Nice location near by good restaurants and shops.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t recommend
This hotel really isn’t very nice. The location is poor, as well as the service & amenities. I’d spend a little more and stay elsewhere
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived really early but was allowed to use the facilities and drop of my bag. The guys on reception were efficient and organised as well as pleasant. The room was bland and sparse (this is the theme throughout the hotel) but had all that I needed for one night. I guess the quality is reflected in the price I paid. I had a single bed which was comfortable enough for me to sleep very well. Despite this I was bitten during the night in 7 different locations leaving me extremely swollen and itchy. That's when I discovered the other review regarding bed bugs! Suffice to say I did not see the point in complaining - hopefully this review will do what is necessary. There is a wet room with a very decent shower. You may want to bring shower gel rather than using the sachet provided. The walls are pretty thin and I could hear running water through pipes quite a lot. My room was certainly not with a view but it was clean and functional which was OK as I didn't visit Brussels to sit in a hotel room! I did not pay the extra 9.5 euros for breakfast as there are many cheaper options within a short walk. Check-out was quick and easy and again I was able to leave my luggage there and collect later. The staff were very friendly and helpful, it is ideally located for the train station and city centre but sorry, I would not recommend or stay there again.
Stayed 1 night in Sep 2019

4/10 Poor

AlG, Montreal

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No door at the shower area splashing water outside . Sink moving almost falling out.
Stayed 2 nights in Sep 2019

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice and clean hotel with a good location excellent reception on check-in. Just don’t go there if you want to see anything interesting on tv, only a few french channels, two Italian (for children) a spanish and an Arabic.
Stayed 2 nights in Sep 2019

6/10 Okay

Lil, Canada

Traveled with partner
Liked: Cleanliness, staff & service
Staff helpful i woild consider stying again if we come back.
Stayed 1 night in Sep 2019
Response from THE STAFF on 2019/9/10
THANK'S FOR YOUR FEEDBACK.

6/10 Okay

Aya

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Katie

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Zach

Disliked: Property conditions & facilities, room comfort
Not great
Shower head broken, very dingy feeling. Room was fairly clean at least.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Quiet and in a good neighborhood with easy access to public transit.
Stayed 2 nights in Jul 2019

8/10 Good

Adjoa Akyerefua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Staff were very helpful and friendly. Corridors needed refurbishing. No air con, couldn't open windows at night for mosquitoes so bedroom was unbearably hot. Plenty of hot water for showers.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Paul

Liked: Cleanliness, room comfort
Great location Gare du Midi(400m) and across road to Lemonnier tram stop. Excellent Bed slept very well. Cantillon Brewery (150m)
Stayed 4 nights in Jul 2019

4/10 Poor

Seyedeh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not suggest this hotel. The hotel is near midi station which is not a safe place. The elevator is not working. I should use stair for a day and when it worked It was totally dark as It has not light inside the elevator. In lobby of hotel always you see stranger which are not guest. I's not clean hotel and It does not have air conditioner
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Location was good but there was no air conditioning.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby is nice but prepare for a shock when you go up the elevators. It’s dirty, old and scary. Not like the pictures.
Stayed 6 nights in Jun 2019

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think was not fair from city centre bed room was fine did not try breakfast as had no time very helpful trying get me a cab got given free WiFi code
Stayed 2 nights in Jun 2019