This hotel is quite dated and is in need of maintenance. Housekeeping is very inefficient. Our room was not cleaned the first day! We asked the housekeeper on our floor to tend to it; but it wasn’t done. We had to call the front desk and ask for toilet paper and towels. On the plus side, the hotel is very conveniently located and food in the Oats cafe is excellent. The best was Afternoon Tea in Sentos Restaurant on the National holiday. The food, service and entertainment were perfect. Qudos to Fahty and her staff for making this a very memorable experience!