Brigstock Vacation Rentals

"Hii "

"Room had unpleasant smell not were cleaned properly and dust"

"lovely setting in the bucolic village of Wansford, elegant hotel with very well kept and attractive interior. Check in was great with a very helpful member of staff, full of information about the hotel and different dining styles. We had a great night in a comfortable room, well appointed. Our only problem was that the breakfast service was very slow. I understand that the service was very busy but from arrival to redelivery of our breakfast was over 3/4 of an hour, and some people who arrived after us were served before us. I guess that we were forgotten and staff thought that someone else was looking after us. When the breakfast did arrive it was very good. Sadly, the delayed service marred what would otherwise have been a great stay. If we return to the area we would saty again but try to ensure a speedier service for our breakfast."

"Will be stopping at this hotel again in future"

"The room was spacious and clean, the staff were helpful and the facilities generally good. However, we hardly got any sleep because of noise. We could hear the people in the next room and one was snoring. A delivery lorry made the room shake at one point at around 4. Between 5 and 6am someone got up and clattered around very noisily. A bit later what were believed to be the cleaners made another noisy start and were outside our room having a loud conversation. So no sleep. Also, we had a meal, which was good, so we thought, but my wife had terrible upset stomach, diarrhea and vomiting!"

"The buffet breakfast looked appealing at first, but unfortunately, most of the food was either cold or only lukewarm. The menu was the same each day, which quickly became repetitive. The pancakes and waffles were especially disappointing—cold and hard, which is not what you would expect. Additionally, serving syrup and toppings from open containers felt awkward and less than ideal. The rooms themselves were clean, which I appreciated, but there were several inconveniences. I had to request a mini fridge, and even then, it did not get very cold. There was no air conditioning, so I had to rely on opening the window for cooler air. Washcloths were also not provided initially and had to be requested. The gym appeared well-equipped, but it was closed for several days during my stay, which was frustrating. Dining was also underwhelming—the steak was thin and not worth the price, and honestly should be reconsidered for the menu. The pizza lacked flavor, and even small details like drinks at the bar fell short, with minimal ice and overall not meeting typical standards. Overall, while the property has potential and maintains cleanliness, there are several service and quality issues that need improvement to meet expectations."

"A++ clean rooms. Helpful staff"

"Good position in the town and ample parking for tge hotel. Breakfast very good and staff friendly and helpful."

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