丘上布里敦出租度假屋

「The room was spotless」

「The room was spacious, and provides was a complimentary breakfast and beverages to drink. The ensuite is a nice large size. Car parking can be a bit of a squeeze if there are guests with cars staying in all of the flats. There was good friendly communication with the owner most of the time. The WiFi was working, but for some reason not the smart TV. Maybe a previous guest messed it up. The house is on a good bus route, with a stop across the road and regular buses into Derby city...

「I wish they had let me know when I booked that there is no reception and checking in is virtual. I only found out when I arrived at the hotel. We stood outside for well over 30 min trying to enter details on the app that kept erroring. I called, but it went to voicemail- still haven’t got a call back. It’s a pity as the rooms are pretty. Also to note for those that are light sensitive there are very bright street lights and only shutters on the windows. 」

「飯店職員非常友善和幫忙。重點稱讚 Karen 和一位婆婆 十分感謝她們協助和幫忙。」

「Nearest shop I found was the Co-op in Kegworth. Room was clean and fine, but there was no info, eg that there's an alarm which goes off if you don't latch the kitchen door, who to contact and how I'm case of need. Prior to arrival, a map of the site showing checkin location would be useful. I booked with hotels.com. I was disconcerted to receive repeated, unexpected, curious-looking emails and phone messages threatening to cancel my booking if I didn't send my government id and a...

「Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...