Interior
Check availability

Reviews of Sonder 907 Main

4 out of 5
Sonder 907 Main
907 Main Street, Cambridge, MA

Reviews

8.2

Very Good

Rating 10 - Excellent. 171 out of 330 reviews" "
Rating 8 - Good. 71 out of 330 reviews" "
Rating 6 - Okay. 39 out of 330 reviews" "
Rating 4 - Poor. 23 out of 330 reviews" "
Rating 2 - Terrible. 26 out of 330 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shari

Traveled with family
It definitely felt safe. I liked that you could ask a question when you needed something, and usually quite resourceful. What I didn't like as much was the information on how to get new towels. I stayed for a week, and there were supposed to be towels on the 2nd, third and 4th floors, in the essentials closet, but there were never any. I had to hunt them down from the cleaning staff, and they had to find a full set on the various different floors, so it took some time. If you are staying for a week, you should have complimentary towels, half way in. You should also have at least one complimentary cleaning during that time frame, not have to pay for it, if you want it. You should also have someone come in a take out the garbage/recycling once in that time frame, not have to be responsbile for it yourself. The bags don't fit in the various compartments for garbage and recycling even with putting a knot in the bag to make it smaller. The bathroom door kept closing on us, and the only way to stop it, was to bunch up a towel. We also had a fire alarm during one of the nights around midnight - it would be good to acknowledge it with an email the next day. So overall, it was an average stay, and the staff seemed helpful and friendly.
Stayed 7 nights in Apr 2024
Response from Sonder on 2024/4/23
Thank you for sharing your feedback about your recent stay with us, Shari. We're glad that you felt safe and found our staff to be helpful and friendly. However, we apologize for the inconvenience you experienced with new towels and the lack of information about housekeeping. We offer guests the ability to book housekeeping services on demand for a nominal fee. This ensures guests can enjoy an uninterrupted and sustainable stay. Otherwise, we're happy to deliver fresh linens to your door. There are trash receptacles on each floor for guests to place trash. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good value for the neighborhood. Great location and very convenient. Room was small but comfortable, well equipped, and very clean.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Within walking distance of MIT and the redline T station.
Stayed 5 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
I love everything about the Stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Honglin

Liked: Cleanliness, amenities, property conditions & facilities
The location is great - right next to the subway station and close to both MIT and Harvard.
Stayed 6 nights in Mar 2024

10/10 Excellent

Peter

Business traveler
Very good
Stayed 4 nights in Mar 2024

10/10 Excellent

Corey, Steamboat Springs

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Informative communications about hotel and check-in process. REALLY comfortable beds/pillows! This is my "go-to" place if I'm staying in Cambridge.
Stayed 3 nights in Mar 2024

10/10 Excellent

Soonbeom

Liked: Cleanliness, amenities, property conditions & facilities
They are located in Cambridge, good quality of restaurants for students and travelers and really safe. It's good to see the village style of the harvard side and tech facilities style of MIT sides. There is nothing bad side of hotel specifically.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, property conditions & facilities
My recent stay at Sonder Main in Cambridge was nothing short of exceptional. From the moment I arrived, I was impressed by the attention to detail and the luxurious atmosphere of this upscale accommodation. Location: Situated in the heart of Cambridge, Sonder Main boasts a prime location. Surrounded by vibrant streets, trendy cafes, and iconic landmarks, it offers the perfect base for exploring the city. With easy access to public transportation, getting around was a breeze. Accommodations: The apartment itself was a haven of comfort and style. From the sleek modern furnishings to the fully-equipped kitchen, every aspect of the space exuded sophistication. The attention to detail was evident, with thoughtful touches throughout the apartment adding to the overall ambiance.
Stayed 4 nights in Feb 2024

6/10 Okay

meenakshi

Business traveler
Liked: Property conditions & facilities
Quiet place
Stayed 3 nights in Feb 2024
Response from Sonder on 2024/3/1
Hi Meenakshi, we appreciate you staying with us and leaving a review. We’re glad you enjoyed your time with us, and we hope you’ll consider us again for your future travels.

10/10 Excellent

Huining

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Stacey

Business traveler
Liked: Amenities
Great!
Stayed 1 night in Feb 2024

10/10 Excellent

Elodie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lixue

Stayed 12 nights in Jan 2024

8/10 Good

Gopi

Traveled with family
Liked: Cleanliness, property conditions & facilities
This is a good find! Very cozy place and kept clean around. I took star out as they don’t clean the room or set the bed at all u less you ask 24th earlier. Stay for 3 days needed a cleaning. Room is small compared to other standard places.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and smooth. The staff held onto our luggage and were very nice. The room was bigger than we expected. The only issue was that even though we were given an accessible room (none of require accessibility option), the light switches were low, but everything else was quite high. The coat rack was very high, so even my shorter friend needed my help putting their coat up. This is not an issue for us, but I could see this being an issue if someone who did need an accessible option were to stay in this room. Overall though, everythinf was fantastic.

10/10 Excellent

Rafael

Stayed 5 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facilities. Nice staff. Great location. Very clean.
Stayed 7 nights in Dec 2023

10/10 Excellent

Julian

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Great place to visit Boston and MIT
Great location, walking distance from the subway. It all looks new and staff is friendly and helpful.
Stayed 5 nights in Dec 2023

2/10 Terrible

Yuncong

Disliked: Cleanliness, property conditions & facilities
I am writing to express my disappointment with the unhelpful service received during my recent stay. The front desk staff, when approached for parking information, directed me to the Cambridge government page and refused to share local parking insights, citing policy. Such interactions marred my experience, and I believe improvements in customer service are essential.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very good deal
Some other reviews were true: the bed sheet was noisy, a hair on the toilet seat. Those happened in my visit too. But for the price and location, this is still a very very good deal. Will stay here again if I am the area again.
Stayed 9 nights in Dec 2023

6/10 Okay

jon

Stayed 2 nights in Dec 2023
Response from Sonder on 2024/1/8
Hi Jon, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

YIFAN

Stayed 5 nights in Dec 2023

10/10 Excellent

Tim

Stayed 1 night in Dec 2023

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful little spot! Not like a typical large scale hotel, but honestly I liked this way better. There isn’t a key or key card, it’s all keypads, which I think is easier so you don’t lose you key and get locked out, There isn’t front desk staff 24/7 but there is the app that helps with questions or assistance. The room is a little on the smaller side but honestly didn’t bother me at all, I got the deluxe room that had the breakfast nook sort of thing by the window and I loved it. There’s 2 restaurants and bars in the hotel, and there’s tons to eat in walking distance. Overall highly recommend!
Stayed 4 nights in Dec 2023

10/10 Excellent

Sara

Stayed 4 nights in Dec 2023

8/10 Good

Edixon

Business traveler
Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Torita

Stayed 5 nights in Nov 2023

8/10 Good

karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice staff. quiet room. only negative: sheets/duvet cover very noisy, and bottom sheet didn't alway stay anchored on mattress. overall, though, a lovely hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Raya Shannen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy online check-in via their mobile app. Room was excellent, clean, and the view was also great. Necessities were provided, the essentials closet was a unique addition and it was nice that we can go get what we need for our room there. Requested for a room cleaning and I was happy to see that they changed the bedsheets. Overall a pleasant stay. I look forward to staying at Sonder for my future travels.
Stayed 7 nights in Nov 2023

10/10 Excellent

Niall

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Bertha

Business traveler
Great location but check-in process is terrible. They require that you do it on line and they ask a lot of private information and pictures of you and drivers license that is not necessary to upload onto the internet and their website. This also allowed them to send me numerous emails (more than 15) subsequently which is extremely bothersome. I am still getting marketing emails from them weekly. What happened to the regular check in procedure where the front desk looks at your ID?
Stayed 3 nights in Nov 2023
Response from Sonder on 2023/12/8
Hi Bertha, your feedback is appreciated. We aim to make our check-in process easy and seamless, and we apologize that this was not the case here. All of our required steps are built to ensure your safety as well as our own. We hope to have the opportunity to host you again and show you a better experience.

10/10 Excellent

jovany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Clean and friendly
Stayed 4 nights in Nov 2023

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Owe

Stayed 8 nights in Nov 2023

10/10 Excellent

Isabella

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Matthew

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Sonder on 2023/11/7
Hi Matthew, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

6/10 Okay

Rosalie

Liked: Cleanliness
Disliked: Room comfort
Fine, if you don't care about short sheeting
The property is located in a very good area with restaurants and T station not too far. The staff was very nice, but front desk leave at 6 pm and you will need your phone/email to get to your room after that time. The room was very clean and bathroom well appointed. The down side... the sheets didn't fit the bed. The minute you sat on it, every corner popped off. Every night, we were fighting to keep the sheet in place. Also, the AC didn't really work. We turned it down to 66 and it didn't go below 70. Would I stay there again...no...unless they got sheets that fit the bed.
Stayed 2 nights in Oct 2023

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The communication, check in and out, cleanliness and friendliness of staff were all excellent. great coffee shop nearby, walking distance to Harvard campus. Overall great stay!
Stayed 3 nights in Oct 2023

8/10 Good

ChinLung

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
Response from Sonder on 2023/11/8
Hi Claudia, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

2/10 Terrible

Linh-Chi

Business traveler
Disliked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023
Response from Sonder on 2023/10/9
Hi Linh-Chi, your feedback is appreciated. We're sorry to see your stay fall short of expectations and apologize for any issues you dealt with. We'd love to hear more about what we could've done better. Please feel free to reach out to us at any time.

4/10 Poor

Verified traveler

Business traveler
Disappointed :(
This stay was definitely one I will remember. I was surprised by the non existence of a front desk representative. The fact that I had to use a code to get in to the building was different. I couldn’t locate anyone to help with anything I may have needed. I didn’t receive a room cleaning. I left one night early and I still have to pay for the one night I didn’t stay there. This will definitely be the last time I stay there and will NOT suggest this to anyone in my company. I had scout 8 colleagues stay there this week but we will not be retuning. We also had an issue with the bar upstairs as they were pretty rude with our large group moving furnishings around so we could all speak to each other. All in all, I guess I am just used to the amenities and hospitality of a larger hotel chain. Disappointed.
Stayed 4 nights in Sep 2023

10/10 Excellent

Philip

Stayed 1 night in Sep 2023

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Sonder on 2023/10/9
Hi Kelly, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 Good

Dylan

Stayed 4 nights in Aug 2023

6/10 Okay

Shuang

Business traveler
Disliked: Cleanliness, room comfort
not worth the money
Room very small. Sheet smells like feet. My friend had a bad interaction with the front desk. Won't live here again. Not worth the money. Only good thing is the location.
Stayed 1 night in Aug 2023
Response from Sonder on 2023/9/11
Hi Shuang, your feedback is appreciated. Cleanliness and customer service are some of our top priorities, and we're sorry for the trouble you endured. We'll review this with our team to ensure a better future experience. We hope to host you again, and show you a better stay.

10/10 Excellent

Gervasio

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023