Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, coffee/tea maker
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Reviews of Fairfield Inn Boston Sudbury

3 out of 5
Fairfield Inn Boston Sudbury
738 Boston Post Rd, Sudbury, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 418 out of 636 reviews" "
Rating 8 - Good. 164 out of 636 reviews" "
Rating 6 - Okay. 32 out of 636 reviews" "
Rating 4 - Poor. 10 out of 636 reviews" "
Rating 2 - Terrible. 12 out of 636 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julia C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Rooms were nice and clean. It’s a very quiet location. Nice place to stay.
Stayed 3 nights in Apr 2024

8/10 Good

Abdul

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and sweet. Thank you to the Sudbury Fairfield Kitchen too.
Stayed 2 nights in Apr 2024
Response from Botros Wisa on 2024/4/30
Dear Abdul,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

8/10 Good

Barbara

Liked: Cleanliness, amenities
Fabulous location but zero OUTDOOR area(s) to enjoy nice weather & obtain Vitamin D 👍
Stayed 2 nights in Apr 2024
Response from Botros Wisa on 2024/4/30
Dear Barbara,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay
Stayed 2 nights in Apr 2024
Response from Botros on 2024/4/30
Dear Theresa,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

10/10 Excellent

Sandra, NORTH BERGEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good ...hotel clean
Stayed 1 night in Apr 2024
Response from Botros on 2024/4/30
Dear Sandra,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

2/10 Terrible

Jorge

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Botros on 2024/4/30
Dear Jorge,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are sorry your stay didn't meet your expectations, we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lady at desk very nice.
Stayed 1 night in Apr 2024
Response from Shea on 2024/4/29
Dear Michael, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time here with us and that our staff satisfied you! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Fabrizio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were gracious and overall we had a lovely stay.
Stayed 7 nights in Mar 2024
Response from Shea on 2024/4/29
Dear Fabrizio, Thank you for reviewing us! We are so pleased to hear you enjoyed your overall stay with us and we hope that you will visit us again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location- easy access
Stayed 3 nights in Mar 2024
Response from Shea on 2024/4/29
Dear Martin, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay and that our location worked well for you! We hope to see you again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Robert

Stayed 3 nights in Mar 2024
Response from Botros on 2024/4/30
Dear Robert,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

8/10 Good

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
The smell. I think the carpets need to be replaced. The carpet on our room seemed hazardous for a person with mobility issues; it was bumpy.
Stayed 4 nights in Mar 2024
Response from Shea on 2024/4/29
Dear Jacquelyn, Thank you for sharing your experience here with us. We apologize that you felt this way about your stay here. We hope that you will directly reach out to our staff as we do our very best to meet our guests needs. We hope that you will give us another chance soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Yue

Liked: Cleanliness
Very smooth
Stayed 1 night in Feb 2024
Response from Shea on 2024/4/29
Dear Yue, We are grateful that you shared your experience with us! We are so glad to hear you had a great time during your stay as we look forward to seeing you again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Frederick, North Truro

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Cindy on 2024/2/9
Hi Frederick,Glad you had a 5 star stay, thank you so much! Fairfield Inn Sudbury

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and cute
Stayed 1 night in Jan 2024
Response from Cindy on 2024/2/9
Dear Guest,Thank you for mentioning we are cozy and cute, a great description for our property. So glad you enjoyed your stay.Sincerely,Fairfield Inn Sudbury

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Shea on 2024/4/29
Dear John, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Margaret

Stayed 1 night in Jan 2024
Response from Cindy on 2024/2/9
Hi Margaret,Love seeing the 5 stars, never gets old! Thank you for staying with us.Sincerely,Fairfield Inn Sudbury

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was charged twice for my stay
Stayed 1 night in Jan 2024
Response from Shea on 2024/1/11
Dear Christopher, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Cindy on 2024/2/9
Hi David,Thank you for the high marks so glad you really enjoyed the time with us.Sincerely,Fairfield Inn Sudbury

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Shea on 2024/1/11
Dear Guest, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

estee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff and accomodations.
Stayed 1 night in Dec 2023
Response from Shea on 2024/1/11
Dear Estee, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our location worked well for you! We hope to see you again in the near future. Sincerely, Fairfield Inn Boston Sudbury

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think my only concern was there was barely ever anyone at the front desk. We tried to talk to someone to check out and no one was around. I think it's important to see a friendly face whether going in or out. Or even to ask a question. The room was nice and clean. The price was more than all of the surrounding hotels... don't understand why. Overall it was fine.
Stayed 1 night in Dec 2023
Response from Shea on 2023/12/22
Dear Barbara, Thank you for taking the time to review us! We are pleased to hear you enjoyed your overall stay with us! We are sorry to hear you felt as though our staff was low and was not present at the desk. We hope that you will give us another chance in the near future so we can provide you with a great stay! Sincerely Fairfield Inn Boston Sudbury

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and comfortable
Great hotel. Big rooms. Great service! Comfortable beds. Tasty full breakfast. Will be back!
Stayed 2 nights in Oct 2023
Response from Shea on 2023/12/22
Dear Irene, Thank you for sharing your experience with us! We are thrilled to hear you enjoyed your stay with us in our comfortable spaces! We can't wait for you to stay here again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Yuly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2023
Response from Shea on 2023/12/22
Dear Yully, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Meri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shea on 2023/12/22
Dear Meri, Thank you for taking the time to share your experience with us! We are so pleased to hear you enjoyed your stay here as we do our very best to ensure a great stay for each of our guests! We look forward to seeing you again soon! Sincerely, Fairfield Inn Boston Sudbury

4/10 Poor

Eryn A.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The plumbing in the bath/shower was barely attached; it was not secured enough to shut the shower off without moving all the fixtures. Not was it caulked. The bath was an insert the was so cheap it deflected downward when I stepped in, and I am not a heavy person. There was an odor about the doorway of the room that reminded me of sweaty locker rooms, I do not know where it was coming from. If it had come further into the suite I would have asked to be moved. The breakfast was the same as another Fairfield I recently stayed at. The “sausage” was rubbery enough to vulcanize a tire, the eggs from powder and gritty, even making your own waffles turned out glutinously rubber-like. The oatmeal was okay if you added the missing dash of salt, and the pastries were okay toasted but quite stale.
Stayed 3 nights in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Shea on 2023/12/22
Dear George, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope to see you again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your front desk person, Kevin was very friendly. The room was very nice. I especially liked the under the counter and sink night light in the bathroom.
Stayed 1 night in Oct 2023
Response from Shea on 2023/12/22
Dear Deborah, Thank you for taking the time to share your experience with us! We are so pleased to hear you enjoyed your stay with us as our staff was friendly and our spaces satisfied you! We look forward to seeing you again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2023
Response from Shea on 2023/12/22
Dear Rachel, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us and we hope that you will stay with us again in the near future. Sincerely,Fairfield Inn Boston Sudbury

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant quiet room and very comfortable bed and pillows. Breakfast facilities and offerings very marginal…
Stayed 1 night in Oct 2023
Response from Shea on 2023/12/22
Dear Cynthia, Thank you for taking the time to review us! We are so pleased to hear you enjoyed our quiet spaces and we hope to see you stay with us again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Devoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Shea on 2023/12/22
Dear Davoe, Thank you for reviewing us! We are glad to hear you enjoyed your stay with us and we hope that you will stay here again in the near future! Sincerely,Fairfield Inn Boston Sudbury

10/10 Excellent

Elizabeth, Asheville

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Shea on 2023/12/22
Dear Elizabeth, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and we hope to see you stay here again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

PIERRE

Stayed 1 night in Sep 2023
Response from Shea on 2023/12/22
Dear Pierre, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Rick

Stayed 1 night in Sep 2023
Response from Shea on 2023/12/22
Dear Rick, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely,Fairfield Inn Boston Sudbury

10/10 Excellent

Margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great breakfast, friendly staff
Stayed 1 night in Sep 2023
Response from Shea on 2023/12/22
Dear Margaret, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our spaces were comfortable! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

6/10 Okay

Robert

Liked: Property conditions & facilities, room comfort
First night the elevator was not working. First day my room was not cleaned. Other than that, it was comfortable and service was good.
Stayed 3 nights in Sep 2023
Response from Shea on 2023/9/19
Dear Robert, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed our services and comfortable spaces! We apologize for our elevator being down. We hope that you will stay here again in the near future. Sincerely,Fairfield Inn Boston Sudbury

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Shea on 2023/9/19
Dear John, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Hedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is wonderful…beyond wonderful. Staff, rooms, cleanliness, breakfast…zero complaints.
Stayed 1 night in Sep 2023
Response from Shea on 2023/9/19
Dear Hedy, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our staff, cleanliness and breakfast satisfied you! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

mary

Stayed 1 night in Sep 2023
Response from Shea on 2023/12/22
Dear Mary, Thank you for taking the time to share your experience with us! We are so glad to hear you enjoyed your stay here and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and quiet
First time staying at Fairfield, pleased with the comfort and cleanliness. Also it was very conveniently located and quiet. Staff was friendly and helpful. We’d definitely stay again when in the area.
Stayed 1 night in Sep 2023
Response from Shea on 2023/9/5
Dear Guest, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and that our quiet location worked best for you! We hope to see you again soon! Sincerely, Fairfield Inn Boston Sudbury

6/10 Okay

Bernadette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy
Stayed 1 night in Sep 2023
Response from Shea on 2023/9/5
Dear Bernadette, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us. We apologize for the noisiness as we take great pride in making sure each guest is provided a great experience. We are sorry to hear you did not get that but we hope that you will give us another chance in the near future so we can ensure this enjoyable stay! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Shea on 2023/9/5
Dear Brian, Thank you for taking the time to review us! We are glad to hear we could satisfy you throughout your time with us! We hope that you will stay with us again while you are in this area next! We hope to see you soon. Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Robert

Stayed 1 night in Aug 2023
Response from Shea on 2023/12/22
Dear Robert, Thank you for taking the time to review us! We are pleased to hear you were satisfied with your stay as we do our very best to provide a great stay for each of our guests! We hope that you will stay here again in the near future! Sincerely, Fairfield Inn Boston Sudbury

2/10 Terrible

Nancy

Liked: Cleanliness, property conditions & facilities
I was extremely shocked at my experience with the Fairfield Inn. I had pre-paid for two nights at the hotel through Expedia and arrived around 10 PM although check-in was 3 PM . When I got there, I was informed that they had sent me an email around 5 PM letting me know that my room was not available ( which I did not see until I arrived at the hotel ) and that they told me today had booked a room for me in Framingham which is at least 20 minutes away. When I got to the hotel, I had been driving for 8 1/2 hours and I really did not appreciate finding out at the last minute that I did not have a room. I was exhausted and ready to get into bed that minute. That night , I ended up staying with my family In the meantime, I was assured that they did have a room for me the following night, and that it would be complementary. When I arrived the following night, there was no record of my having a room. I had to speak to the person at the desk at great length who then had to go speak with her manager. It took a lot of time and effort . When I finally got to the room , there was a strong odor that smelled like BO. I then had to call to request another room. Having had ridiculous experiences two nights in a row, would be very hesitant to ever stay at this hotel again. I am still completely shocked at the lack of correct records and a cavalier attitude for service.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2023
Response from Shea on 2023/9/5
Dear Guest, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

8/10 Good

Sabrina

Stayed 1 night in Aug 2023
Response from Shea on 2023/9/5
Dear Sabrina, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and that our hotel could meet your accommodations! We hope that you will stay here again! Sincerely,Fairfield Inn Boston Sudbury

10/10 Excellent

Ivan, Perkasie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for sightseeing Concord-Lexington-Sudbury area. We enjoyed our time at this hotel. The rooms have been refurnished, bathroom is roomy, etc.
Stayed 2 nights in Aug 2023
Response from Shea on 2023/9/5
Dear Ivan, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our location worked best for your time here! We hope that you will stay here again in the near future! Sincerely,Fairfield Inn Boston Sudbury

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, comfortable bed, and nice breakfast was included
Stayed 1 night in Aug 2023
Response from Shea on 2023/8/18
Dear Janet, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Room was huge I loved that felt like being at home!
Stayed 1 night in Aug 2023
Response from Shea on 2023/8/18
Dear Brett, Thank you for sharing your experience with us! We are pleased to hear you enjoyed our clean spaces and the size of our rooms satisfied you! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

8/10 Good

Malisa

Liked: Cleanliness, staff & service, property conditions & facilities
This was for business and was very close to location
Stayed 1 night in Aug 2023
Response from Shea on 2023/8/18
Dear Malisa, Thank you for taking the time to review us! We are glad to hear we could satisfy you throughout your stay and we hope that you will stay here again in the near future! Sincerely. Fairfield Inn Boston Sudbury

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here. It was a large clean room that fit us well. We will stay here again when ever we are in town.
Stayed 1 night in Jul 2023
Response from Shea on 2023/7/24
Dear Julie, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again in the near future! Sincerely, Fairfield Inn Boston Sudbury