Double Room, 1 Queen Bed | Free WiFi, bed sheets

Reviews of Château sur Mer Bed & Breakfast

3 out of 5
Château sur Mer Bed & Breakfast
100 Sargent Street, Winthrop, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 184 reviews" "
Rating 8 - Good. 52 out of 184 reviews" "
Rating 6 - Okay. 20 out of 184 reviews" "
Rating 4 - Poor. 7 out of 184 reviews" "
Rating 2 - Terrible. 5 out of 184 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

YOKO, Wheeling

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was lovely, well decorated and, well maintained. The service was exceptional and we would love to be back.
Stayed 1 night in Apr 2024
Response from Sarah on 2024/4/15
Thank you for your kind review. Safe continued travels!

2/10 Terrible

Kenneth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were overbooked and turned us away on Monday Oct. 9. We had to find a room at 8 pm which was a nightmare. They blamed it on Expedia. Let me know please
Stayed 1 night in Oct 2023
Response from Sarah on 2023/12/20
We are sorry that you weren't able to stay with us. We did call and locate another local accommodation for you and gave you driving directions on how to get there. From what we understand you enjoyed your stay with us the week before and were understanding of the situation when we spoke with you. It is unfortunate you felt the need to leave this review when it clearly doesn't reflect a stay with us.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Very close to just about anything we needed. Just a car ride to the next spot. The lady was very nice and a pleasure to talk with
Stayed 3 nights in Nov 2023
Response from Sarah on 2023/11/16
Thank you for your review!

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Need a better breakfast!
The place itself was very nice and our hostess was very cordial. The breakfast was horrible. She did not ask what we wanted and it was hard boiled eggs and cold ham. There was pancake syrup on the table but no pancakes. It would have been nice to have more options.
Stayed 1 night in Oct 2023
Response from Sarah on 2023/10/29
For breakfast we offer a cereal bar, yogurts, breads, boiled eggs, ham, tomatoes, fresh fruit salad, milk, juice, coffee and tea. You are correct, we don't take orders as we are not a restaurant. We explain to all guests as to what to expect upon arrival. If our offering does not meet guest expectations we kindly suggest booking elsewhere.

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay but COMFIRM your reservation before leaving home!!!!
Stayed 1 night in Oct 2023
Response from Sarah on 2023/10/11
Thank you for your review! Yes always best to confirm.

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute rooms and great service
Stayed 1 night in Sep 2023
Response from Sarah on 2023/10/9
Thank you for your review!

10/10 Excellent

Jim Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sarah on 2023/10/3
Thank you for your review!

6/10 Okay

Mike

Traveled with partner
Disliked: Amenities
Be short stay. Pkg area should be cleaned up
Stayed 1 night in Sep 2023
Response from Sarah on 2023/10/2
There is plenty of free, off street parking for your vehicle.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Sep 2023
Response from Sarah on 2023/9/12
Thank you for your review!

8/10 Good

Hung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Sep 2023
Response from Sarah on 2023/9/12
Thank you for your response.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming home. And the staff was nice and helpful. This was my first time in a bed and breakfast, and was a perfect experience.
Stayed 2 nights in Sep 2023
Response from Sarah on 2023/9/12
Thank you for your review!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winthrop
Stayed 1 night in Aug 2023
Response from Sarah on 2023/9/2
Thank you for your review!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sarah on 2023/9/2
Thank you for your kind review!

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy
Stayed 1 night in Aug 2023
Response from Sarah on 2023/8/30
Thanks for your review!

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service
I enjoyed staying at the castle by the sea, close enough to public transportation and to the airport
Stayed 1 night in Aug 2023
Response from Sarah on 2023/8/8
Thank you for your review!

10/10 Excellent

Anna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Family friendly, great location, safe neighborhood, easy access. We will stay again next years.
Stayed 1 night in Jul 2023
Response from Sarah on 2023/8/3
Thank you for your kind review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Sarah on 2023/7/22
Thank you for your review!

10/10 Excellent

margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice neighborhood. Nice room and bathroom. Would definitely stay again.
Stayed 1 night in Jul 2023
Response from Sarah on 2023/7/22
Thank you for your review!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Less than a block from Boston Harbir and walking distance from many local restaurants.
Stayed 2 nights in Jul 2023
Response from Sarah on 2023/7/13
Thank you for you review!

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice B&B right off the water and 10 minutes from Boston. Hostess made breakfast daily and was great. Will definitely stay at again.......Thank you
Stayed 3 nights in Jul 2023
Response from Sarah on 2023/7/7
Thank you for your kind review!

10/10 Excellent

Alphonce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harbor Relaxation
This property was beautiful, well appointed, and comfortable. Breakfast was delicious!, and the host was extremely warm and accommodating. We wouldn’t hesitate to come back!
Stayed 1 night in Jun 2023
Response from Sarah on 2023/6/24
Thank you for your review!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little B&B, just a half block from the water that separates it from Logan Airport. So there's some noise from planes, but that's to be expected. Everything in the place was really nice, quaint and friendly. Note that although it's "close" to the airport, drive time in morning traffic is 15-20 minutes.
Stayed 1 night in Jun 2023
Response from Sarah on 2023/6/24
Thank you for your review!

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice place nestled in a great neighborhood close to Logan and less than 10 miles from downtown.
Stayed 1 night in Jun 2023
Response from Sarah on 2023/6/24
Thank you for your review!

10/10 Excellent

Kara

Stayed 1 night in Jun 2023
Response from Sarah on 2023/6/24
Thank you for your review!

10/10 Excellent

Steven

Stayed 1 night in May 2023
Response from Sarah on 2023/5/19
Thank you for your kind review. We wish you safe continued travels!

4/10 Poor

Calliope

Disliked: Staff & service, property conditions & facilities, room comfort
We were really disappointed with our stay. The number one issue, which really tainted the whole experience, was the owner/manager’s attitude. We arrived shortly before 4, the check-in time, and called her asking if we could get the keys. There was a note on the door saying to not call until it was 4, but it close enough that we felt it should be fine. We were told we had to wait until exactly 4 because the cleaning wasn’t finished. We wandered around for another 20 minutes and then approached the door again. At this point it was past 4 and another couple was also waiting to check in, having also been told to come back. The manager/owner walked out a few minutes later, and handed us each a 2-sides piece of paper with instructions for our stay. She told us explicitly not to come
Stayed 2 nights in Nov 2022
Response from Sarah on 2022/11/13
Our policies clearly state that we cannot accommodate early check-in unfortunately. During our busy months, we are fully booked and need the full time to clean the rooms. We provide notes for each guest, each night with detailed information about how to enter the property, where to park and how to find your room. We encourage guests to read the note thoroughly as it has all of the information you need for check-in. However, we are always on premises and are happy to answer additional questions. To clarify, we never told you "not to come".

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet home
Lovely stay-quiet/clean and close to the airport-also one block to the water-you can hear the planes but it didn’t bother us
Stayed 1 night in Oct 2022
Response from Sarah on 2022/10/22
Thank you for your review!

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We picked this B&B due to its proximity to Logan Airport. Since I had a very early flight, I can't rate the breakfast part of the stay. Due to the nearby airport, it was a little noisy. It is located in a nice neighborhood and there seemed to be a good mixture of places to eat, although many of them were closed on Monday. The room was small, but clean. The bed was comfortable.
Stayed 1 night in Oct 2022
Response from Sarah on 2022/10/22
Thank you for your review!

10/10 Excellent

Kaylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay place!!
Great location. Beautiful views. Very clean, delicious breakfast. Definitely will stay again. Very welcoming.
Stayed 1 night in Oct 2022
Response from Sarah on 2022/10/18
Thank you for your kind review!

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hosts, Pleasant & Relaxing Environment!! We Will Be Back! Thank You Joan & Sarah
Stayed 1 night in Oct 2022
Response from Sarah on 2022/10/18
Thank you for your kind review!

10/10 Excellent

Keith, Shrewley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient for Logan Airport and we were made to feel very welcome. The breakfast was excellent!
Stayed 1 night in Oct 2022
Response from Sarah on 2022/10/12
We are thrilled you enjoyed your stay!

10/10 Excellent

Juliette

Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly
Stayed 1 night in Sep 2022
Response from Sarah on 2022/9/26
Thank you for your kind review!

6/10 Okay

andrew

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wanted to take a bath, but when the water poured into the worn tub, the surface on the bottom lifted up and pealed off. Bed had old box spings and sagging matress. On the positive side, great continental breakfast!
Stayed 1 night in Sep 2022
Response from Sarah on 2022/9/16
Thanks for your review. We are aware of the mattress and bathtub. We are replacing the mattress this week and the tub will also be re-glazed once we are closed for the winter. Thank you.

4/10 Poor

Dan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our long car trip was terrible. My sister caught Covid on the way there. We had to turn back. The place absolutely refused to give us even a partial refund. So much for Yankee hospitality.
Stayed 3 nights in Aug 2022
Response from Sarah on 2022/10/18
Our cancellation policy is very clear. Please review our policies before making a reservation. You didn't stay with us so this review is inapplicable.

10/10 Excellent

Christa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed it for—bed, breakfast and convenient for us in this area to run in and out. Joan was lovely as well and available if needed.
Stayed 2 nights in Jul 2022
Response from Sarah on 2022/7/19
Thank you for your kind review! Safe continued travels.

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quaint and charming place. A view of the bay and sailboats from their porch. A very nice departure from stuffy chain hotels.
Stayed 1 night in Jul 2022
Response from Sarah on 2022/7/16
Thank you for your kind review! We are thrilled you enjoyed your stay.

10/10 Excellent

Lorie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2022
Response from Sarah on 2022/6/26
We are thrilled you enjoyed your stay!

8/10 Good

Britt

Traveled with family
Liked: Cleanliness, amenities
A good value with excellent proximity to Logan Airport and downtown Boston. Very easy Checkin/checkout. Beautiful entry/foyer in this classic early 1900’s home.
Stayed 1 night in Jun 2022
Response from Sarah on 2022/6/10
Thank you for your feedback.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
Our overnight stay was enjoyable. Check-in was easy with clear instructions. Our room was comfortable and clean. Breakfast was very good. The property was located within walking distance of restaurants in Winthrop. We highly recommend Chateau sur Mer Bed & Breakfast.
Stayed 1 night in May 2022
Response from Sarah on 2022/6/11
We are thrilled you enjoyed your stay. Please visit us again some time!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm and comfort
So glad we found this lovely BnB! Beautiful home in a beautiful neighborhood. Quiet and calm. A nice oasis, super convenient to Boston proper, and airport. Would happily stay here again.
Stayed 1 night in May 2022
Response from Sarah on 2022/6/10
We are SO happy you enjoyed your stay! Please visit us again.

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2022
Response from Sarah on 2022/6/10
Thanks for your feedback!

10/10 Excellent

Teresa

Liked: Staff & service, amenities, property conditions & facilities
Joan was very gracious and welcoming even with my late arrival.
Stayed 1 night in May 2022
Response from Sarah on 2022/5/16
Thank you for your feedback! We are happy you enjoyed your stay.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful stay. I would like to visit boston again some day soon And will definitely consider staying here again.
Stayed 1 night in Nov 2021

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful home in an amazing location! Everything was so clean and comfortable. The host was quick to respond and was very helpful. The parking situation was a bit difficult, but we worked it out! I highly recommend this lovely place!
Stayed 1 night in Oct 2021

10/10 Excellent

JILL, Rockmart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The was comfortable and cozy. I think our room was the smallest it had everything we needed. We had a good night sleep. The only thing we wished we had was better water pressure when taking a shower we liked our stay and would stay again if in the area
Stayed 1 night in Oct 2021

6/10 Okay

David

Traveled with family
Liked: Staff & service
Although the host is a friendly person, they should tell people that this is not a hotel or AnB but a private residence that rents bedrooms to guests. The dining area could be better if a microwave and fridge could be provided for guest use.
Stayed 2 nights in Aug 2021
Response from Joan on 2021/9/1
Our name is "Chateau sur Mer Bed and Breakfast". Perhaps you should google "the definition of a Bed and Breakfast. Please, also, log onto "Town of Winthrop Bed and Breakfast" by laws and you will understand why guests cannot use microwaves or any other cooking, heating or warming appliances any where in the home. And, there is a refrigerator on the end of the breakfast buffet where guest can help themselves to Milk, Juice, Butter, Jams & Jellies and yogurt. I don't know how you missed it. Thank you for you input and hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really cute place to stay for the evening. The town itself is adorable and the room I stayed in was really cozy.
Stayed 1 night in Jul 2021
Response from Joan on 2021/7/30
Thank you so much. We loved having you and please come again.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Sarah on 2019/12/11
Thank you for your review!