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Reviews of Lucky Homes

3 out of 5
Lucky Homes
D20 Phong Nha, Phong Nha, Son Trach, Bo Trach, Quang Binh

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely Homestay! Good location, comfortable room, booking for tours, transportation, motorbike and peddle bikes, kayaks, everything to make a perfect stay in Phong Nha. The staff were so friendly and helpful! We can’t wait to return!
Stayed 4 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, everyone was very nice and accommodating. Definitely worth the price! Thx again
Stayed 3 nights in Jan 2024

10/10 Excellent

Philip

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Lucky Homes on 2023/1/28
Dear Anonymous, We would like to say thank you so much for your review. We are glad that you had good memories at Lucky Homes. Wish all the best for you and hopefully to see you next time in the near future From Lucky Homes with love Chỉnh sửa Xóa

10/10 Excellent

Chau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for Phong Nha. Staff is very nice and considering. I booked tours and airport transportation from the Lucky homes without any problems. They didn’t charge me extra when I asked to go to Đồng Hoi for shopping on the way to the airport
Response from Lucky Homes team on 2023/1/13
Dear anh Chau, We would like to say thank you so much for your review. We are glad that you had good memories at Lucky Homes. Wish all the best for you and hopefully to see you next time in the near future From Lucky Homes with love

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and new construction. The staff were very accommodating. They picked me up from the bus station and even drove me around the National park when my tour got canceled. They booked rides to the airport and helped in ever way they could. I would definitely stay again.
Stayed 3 nights in Apr 2022
Response from Lucky Homes on 2022/4/17
Dear John, We would like to say thank you so much for your review. We are glad that you had good memories at Lucky Homes. Wish all the best for you and hopefully to see you next time in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly family, great location, good breakfast! A great jumping off point for exploring phong Nha
Stayed 1 night in May 2020
Response from Lucky Homes on 2020/5/26
Thank you so much for your reviews. Hopefully to see you come back Lucky Homes in the near future.

10/10 Excellent

Jeff, California

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice proximity to the National Park and caves, helpful staff and a clean pool!
Stayed 3 nights in Jan 2020
Response from Lucky Homes on 2020/1/18
Thank you so much for your reviews. Hopefully to see you come back Lucky Homes in the near future.

8/10 Good

GURO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The highlight of our Vietnam trip
The good: what a wonderful, friendly family run business in the perfect location, a 10 minute walk or 5 minute cycle ride (they have free bikes in good condition that you can borrow) from Phong Nha town. The food was also surprisingly good for such a small establishment, and we absolutely LOVED the banana pancakes for breakfast. The daughter of the family, Xiem, studies tourism in Ho Chi Minh, and works at home during holidays. You can really tell that she studies tourism because she is incredibly service minded. She recommended a couple of places to eat in Phong Nha (Chao Vietnam and Veggie Box), and she was spot on. She also organized two tours for our family, and they were exactly what we were looking for and perfectly suitable for our kids. She even checked additional details with one of the tour operators, and followed up with me via WhatsApp so I had the correct information. Our stay in Lucky Homes and in Phong Nha was the highlight of our trip to Vietnam. The bad: not much really. It’s a 3 star place, so it has a balance of comfort but not much luxury. Which is fine, you’re not in Phong Nha to hang out at a 5 star resort, you’re there to go out and about to see the amazing national park with all it has to offer.
Delicious banana pancakes. They even made us extra ones and packed them in a bag for us when we left. So sweet!
Cycling in to Phong Nha town
Morning coffee overlooking the river and the mountains
Another morning coffee
Stayed 4 nights in Dec 2019
Response from Lucky Homes on 2020/1/8
Thank you so much for your reviews. Hopefully to see your family come back Lucky Homes in the near future.

8/10 Good

Mark, UK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location by the river, a short cycle ride in to main restaurant area, using complimentary bikes. Nice spacious rooms with AC and fans. Large shower room. Nice pool.
Stayed 2 nights in Aug 2019
Response from Lucky Homes on 2019/9/2
Thanks for the reviews, hopefully to see your family comeback Lucky Homes in the near future.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel & price, incredible staff & location
I cannot recommend this hotel enough! Great hotel, great location, great price. Staff was EXTREMELY friendly, kind, and helpful. What a lovely family that runs this place, they were all incredible. Binh is the receptionist and he goes above and beyond for guests. During check in he helped me book a tour for the following day, and I took his recommendation which was an unbelievable experience exploring caves. The food here is amazing. The kitchen stays open very late, they pretty much will make you whatever you want whenever you want it. But their menu is awesome, breakfast lunch and dinner, all good. The location is excellent, it is right in the middle of all the action in Phong Nha, so lots to do and see in the area. The hotel is newer and in great shape. The room was huge and the bathroom is massive. AC works well. I enjoyed swimming in the pool. I initially booked 2 nights but ended up staying a third as I enjoyed it so much here and there is so much to do in the area. Amazing stay here, would definitely recommend. This is one of my favorite places Ive stayed in Vietnam.
Stayed 2 nights in May 2019
Response from Lucky Homes on 2019/6/1
Thank you so much for so many many positive reviews, we really appreciate about them. We're also happy to know that you have enjoyed our homestay as well as your vacation in Phongnha. Hopefully to see you soon in the near future. Thank you for being here.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property with pool and restaurant right on the river. It is about 10 minute walk to town. Staff are very nice. The hotel manager speaks English well and is super helpful. Booked our tour of paradise cave and dark cave through them and it was awesome. Also booked car to airport through them I think the hotel is very good value for what we paid.
Stayed 2 nights in Apr 2019
Response from Lucky Homes on 2019/5/3
Thank you so much for your reviews. Hopefully to see you soon in the future at Lucky Homes for a longer vacation.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel opposite the river , great views
New hotel. can sit on the upper deck for great views of the mountains friendly staff. Able and willing to arrange transportation for us to the caves. great little seating area on the river to suntan, have a drink or a meal. pool on the larger side for small hotels in Vietnam. limited food menu if you do not like Vietnamese food. hard beds ( fairly typical in SE Asia). about a 10 minute walk to to Centre of town.
Stayed 2 nights in Apr 2019
Response from Lucky Homes on 2019/6/13
Thank you so much for your reviews, we will improve something that you mentioned above and more. Hopefully to see you soon in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just stayed at Lucky Homes while visiting Phong Nha National Park. This establishment is brand new and a great location to get to the park. It is right on the riverside, and we had breakfast sitting outside by the river and the view was gorgeous! The rooms are very spacious, including the bathroom, and the staff works very hard to make sure you are comfortable and at home. They helped arrange our activities and also provided speedy laundry service. From our understanding, they built the rooms after the restaurant, so it is a longer standing popular local spot, and it proved to be very delicious!
Stayed 2 nights in Mar 2019
Response from Lucky Homes on 2019/3/27
Thank you so much for your reviews. We are doing more and more to improve everything to become one of the best homestay in Phong Nha. Hopefully to see you soon in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big wonderful rooms with big bathrooms. Lots of different places to sit and enjoy the views in the area. The staff was extraordinarily friendly and helpful and made our experience unforgettable. Property also has amazing riverside sitting and eating area. Very good location.
Stayed 2 nights in Feb 2019
Response from Lê Thị Hà Xiêm on 2019/2/24
Thank you so much, we're very happy to know that you are satisfied with our homestay. Hope that we will see you again soon in the future.

10/10 Excellent

Koawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 괜잖아요
Stayed 1 night in May 2020
Response from Lucky Homes on 2020/5/24
Thank you so much for your reviews. Hopefully to see you come back Lucky Homes in the near future.

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luky home = Paradise home
Un sejours de 4 jours chez une famille tres accueillante et attentionnée .
Stayed 4 nights in Mar 2019
Response from Lucky Homes on 2019/3/23
Thank you so much for your comment about our homestay, we are very happy that you have stayed here for a long time to enjoy the vacation in Phong Nha. Hopefully to see you soon in the future.

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were sooo nice! Best place to stay in Phong Nha
Stayed 3 nights in Feb 2019
Response from LuckyHomes on 2019/3/2
Thank you so much for your review. We will improve our homestay more and more to become the best homestay and always make tourists feel satisfied with our homestay. Hopefully to see you again soon.