6/10 一般般
Lydia,Colorado Springs
家庭旅遊
2025 年 8 月 6 日
I made a reservation for my parents for a roll in shower because my mother is in a wheelchair. When they arrived, they were told that a room like this was not available. How do you expect her to take a shower? We booked the specific shower for that reason. They eventually “found” a room with the roll in shower but not after them sitting there a while after a long day of traveling. I would expect better from this established hotel chain but Holiday Inn Express in general has about a 25 % rate with my mom and dads roll in shower rooms of getting it right. Maybe it’s time to find them a different chain……..
Lydia
於 2025 年 8 月住了 1 晚