"Room felt neglected, as soon as we arrived we went to turn the AC on and when we did the whole front of the AC and control panel fell to the ground. There was rust all in out tub/shower, no one bathed :-(. Only one lamp had a light fixture in it, there were no batteries in room remote, We went to ask for more, when we put them in those did not work, we went BACK down the stairs (elevator was broken, we were on 2nd floor) she handed us a handful of used batteries and said see what works, she had no new ones. There was a futon in the room as a couch (very diff than what pictures show) Stairway had a very musty odor, carpet in there was extremely dirty. That was our first sign it was not going to be a good stay, but my mother in law was in the hospital and we were visiting from South Texas. For breakfast, eggs and sausage were cold, thank goodness for the microwave! "