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"Great stay, very clean and friendly staff"

"Perfect location and accommodation. Staff unbelievably friendly, caring, and attentive. Have not had such good service in a long time! "

"We were weathered in unexpectantly and staff very kind and helpful in making sure we had rooms."

"We loved our stay at Busta and only wished we had another day there. Staff was fantastic. The front living room for tea, whiskey or just hanging out was spectacular in charm and comfort. Historic place visited by Queen Elizabeth in 1960. Connection to Shetland TV show adds another fun feature. Great location — less than an hour from Lerwick and close to north and west mainland areas. "

"Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible. "

"Breakfast was fine."

"We were on a 3-week tour of Highlands & Islands. Owners Andrea and Paul were stupendous hosts! So kind and helpful! Food, especially dinner, was first class! We learned much about the history and where to visit. Irving, the waiter, was charming. We strongly recommend."

"Excellent, would go back"

"We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished. We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory. "