6/10 一般般
Lisah
團體旅遊
2025 年 10 月 12 日
The check in process was horrendous. Due to an event several roads were blocked, which was understandable. The problem lies with calling the hotel on 3 different occasions and getting 3 different sets of information on how to get to the hotel/ park/ check in. One one occasion they even told us a manager would come out to speak to parking attendants about or reservation, but no one ever came. This process took over an hour and a half.
No attempts were made to rectify this situation. I was only told ‘there is nothing we can do’ and ‘idk why they told you that’. Thanks
Lisah
於 2025 年 10 月住了 1 晚