Desk, blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Drury Inn & Suites Birmingham Grandview

3 out of 5
Drury Inn & Suites Birmingham Grandview
3510 Grandview Pkwy, Birmingham, AL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1005 reviews" "
Rating 8 - Good. 181 out of 1005 reviews" "
Rating 6 - Okay. 48 out of 1005 reviews" "
Rating 4 - Poor. 21 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Manitowish Watrs

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Very easily found. Accommodations very nice. Well received by guest service.
Stayed 1 night in Apr 2024

6/10 Okay

Ron, Piedmont

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
Older facilities location was hard to find arriving at night
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like location of room which was above the lobby on the 3rd floor. The dining area is directly across from the lobby too. Heard everything especially late at night people yelling & in the early am. Very difficult to sleep. Very unhappy!!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some updating to rooms are needed
Stayed 1 night in Apr 2024

8/10 Good

Harold, Gautier

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property itself is very nice. But the overall cleanliness is lacking, especially in the front desk and social areas. Most of the personnel are very nice, I did have a small incident where I had to go to the front desk and ask for extra washcloth because they only left 1 for four adults staying in the suite. The front desk lady seemed as if I was causing her an inconvenience. But overall I do enjoy staying at the Drury Inn.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 2 nights in Apr 2024

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was over price for the stay. Everything else was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms, lobby and grounds were extremely clean. I felt safe on this property and the employees were friendly and helpful during the entire stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Danna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Apr 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious and comfortable rooms, very comfy pillows, a great pool, easy parking, and right next to a walkable restaurant
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was superb, especially Matt and Danyelle!!
Stayed 2 nights in Apr 2024

8/10 Good

John

Stayed 1 night in Apr 2024

10/10 Excellent

Alicia M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop for the night.
Stayed 1 night in Mar 2024

2/10 Terrible

Rhonda

Stayed 2 nights in Mar 2024

10/10 Excellent

Everett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and accommodating! The room we stayed in was fantastic, and it was a special bonus that they also offered a complimentary snack hour in the evenings. I’d highly recommend this hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, enjoyed our night there. The free dinner and breakfast was even more of a bonus
Stayed 1 night in Mar 2024

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is unbelievably nice, the accommodations with your stay are outstanding. Great place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room!
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Traveled with family and small children
Super friendly, the on-site food options and indoor pool all are great options. Small kids tv options would be a great improvement such as nick jr or pbs kids… or both!
Stayed 1 night in Mar 2024

4/10 Poor

Nancy

Check in Staff was unfriendly
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally cordial and pleasant!
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice wine/cocktail reception. Staff was busy but very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always pleased with our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pros. Great breakfast Cons. Jacuzzi super small. Was always packed.
Stayed 1 night in Mar 2024

10/10 Excellent

TAKILAH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Rashaan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

BEVERLY

Stayed 2 nights in Mar 2024

10/10 Excellent

Lynn

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome! From the freshly popped popcorn when we entered the lobby to the cleanliness of the rooms this place delivered. Clean rooms. Pet friendly. Free drinks and buffet nightly. I can’t rave about our stay enough. Kudos! You have set the bar high!!
Stayed 1 night in Mar 2024

10/10 Excellent

pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access and egress need better marking, otherwise it was a good choice
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Stayed 1 night in Mar 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The space. Breakfast and evening meal.
Stayed 2 nights in Feb 2024

10/10 Excellent

MaryAlyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, helpful & friendly front staff. We were late checking in, long flight and were greeted very warmly.
Stayed 1 night in Feb 2024

8/10 Good

bernardis, albany

Stayed 2 nights in Feb 2024

10/10 Excellent

Darrell

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The drinks and breakfast/ appetizers were a hit with the price of the room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Heather

Stayed 2 nights in Feb 2024

10/10 Excellent

Danna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel!!!
Stayed 4 nights in Feb 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Tim

Had a mishap on the way and never stayed there. Paid in advance and I understood we would not get a refund, but on the day we were suppose to stay there we had an additional charge on my card. I called to ask why the additional charge and they told me to call back the next day and were so rude I called my card company to dispute the additional charge. Will never stay there. Thanks for asking so I can share this experience.
Stayed 1 night in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Excellent customer service. Very accommodating.
Stayed 3 nights in Jan 2024

10/10 Excellent

Calvin

Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities
The bed was not comfortable but it’s just what you are used to
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Jan 2024

8/10 Good

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of having a choice for meals, and location.
Stayed 2 nights in Jan 2024

2/10 Terrible

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rotesha

Stayed 2 nights in Jan 2024