Find hotels in Billington Heights, East Aurora

"No fridge. Twin bed. Sheets weren't on our bed. Had to come back downstairs for another room assignment. Clerk at desk was very rude. "

"Room was perfect! Hotel was very busy but everyone was friendly and attentive. Valet service was excellent very kind and polite"

"Room was clean ish. There were stains on the bedspread and hair on top of that. The back door was completely accessible and had a broken window. Not sure if I would stay here again. "

"Helpful staff made the check in and parking experience a breeze "

"Usually the go-to hotel chain. But this location getting a bit worn. Windows in both our rooms (tried two different ones) didn’t close properly. Blinds didn’t work in either room. Questionable cleanliness. Sticky bathroom floor. Dirty lounge couch. In the good side, Staff were very friendly "

"Not as advertised. No bar, very dated, room had a very bad musty smell, shower curtain was not nearly long enough and bathroom flooded during shower, the body wash dispenser was broken off the wall of the shower. There was some sort of domestic dispute in the room next to us which started at 5:00 am in the morning which lasted until 7:30 am. Called the front desk who had to come to our room at 5:00 am to listen. They tried calling the room and knocking but no one would answer. Asked for a refund but told us that since we booked through Hotels.com that we had to reach out to them. Unsure how this is applicable but anyways that is what we were told. After further questions/discussion is was discovered that his property changed hands recently and I would not suggest staying at this property. "

"Great location to restaurants and shopping. The hotel was clean and rooms were very spacious. Breakfast was awesome "

"We stayed on the 3rd floor and everything was clean, our room was great and had a lot space for a double bed and sofa bed. Breakfast was great, we didn’t use any of the other amenities. We didn’t really interact with the staff, everything was great, very happy with the cleanliness of the whole hotel, some recent post had us worried. We will be back again for another hockey season. The building as a whole is older, but no different from other hotels in the area. The beds are harder than we like, but not super hard. Great place for a family, we didn’t need a pool for this trip. Great location for food delivery. We don’t mind hearing the planes, but if you like a quiet outside area than may not be your choice, wasn’t a lot flights at night so not a big deal. Otherwise seemed like a safe area around the hotel. We will back. "

"Very dirty and sustained an injury due to unsafe room stairs next to bathroom "