山湖小屋旅館評論 | Expedia 智遊網

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山湖小屋旅館的評分

山湖小屋旅館

14735 Sylvan Drive, Bigfork, MT

9.2

太棒了

9.2/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

4/10 不太好

Alberto M.

家庭旅遊

2024年5月22日

喜歡：員工素質

不喜歡：整潔度、設施服務和住宿環境和硬體

The staff was friendly and the Pizza was good, that's about it. The hotel is very understaffed, the property is run down, the grounds are not well kept and the room's cleanliness was very dissapointed....there was even dog food/treats under the sofa bed. That was disgusting plus there was pet hair all over the room.

於 2024 年 5 月住了 3 晚

10/10 有夠讚

Annika

情侶出遊

2024年5月19日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The front desk staff was extremely friendly and helpful. Very great property and beautiful views. Great place to stay.

Richard 於 2024年5月20日回覆

Dear Annika,Thank you for your kind words and for staying with us.We Look forward to hosting you in the future.

10/10 有夠讚

Ishita

2024年5月19日

喜歡：整潔度、設施服務和住宿環境和硬體

Excellent property friendly front desk staff and beautiful location

於 2024 年 5 月住了 1 晚

Richard 於 2024年5月20日回覆

Thanks for staying with us. And for your kind comments!

6/10 一般般

Jake

家庭旅遊

2024年5月12日

喜歡：員工素質

Staff was great. When I booked it said there was a nice restaurant but that doesn’t exist. It’s still a great view and check in was great they had everything ready to go when we got there. The room was clean but someone left the heater on so it was 95 degrees when we got there. All in all I would still come back

於 2024 年 5 月住了 1 晚

Laura 於 2024年5月13日回覆

Thank you for your feedback

10/10 有夠讚

William

2024年5月9日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2024 年 5 月住了 1 晚

Laura 於 2024年5月13日回覆

Thank you for your feedback. We appreciate it. Come back and see us again.

10/10 有夠讚

Stevan，Mead

情侶出遊, 寵物同遊

2024年5月6日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great time thank you

於 2024 年 5 月住了 2 晚

Laura 於 2024年5月6日回覆

Thank you for your feedback. We appreciate it . Come back again.

10/10 有夠讚

Sarah

2024年4月22日

於 2024 年 4 月住了 1 晚

Laura 於 2024年5月13日回覆

Thank you for your feedback. We appreciate it and hope to see you again.

8/10 不錯哦

Stephen

家庭旅遊

2024年4月14日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The parking lot is really tight until you get used to it. The steps, shower, hot tub, and the grounds lack an awareness for mildly handicapped guests; a few more hand-holds would be a good improvement. That said, this place is a major step up over most of the places that I've stayed in the last year; and I tend to stay in the best available places. If this is how the place is always run you can't go wrong.

於 2024 年 4 月住了 1 晚

Laura 於 2024年4月14日回覆

Thank you for your feedback. We hope you come back and see us again

10/10 有夠讚

Glen，Pinehurst

家庭旅遊

2024年4月7日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great little small town hotel that had a great room and great staff. The views are great and the hottub area is great

於 2024 年 4 月住了 1 晚

Laura 於 2024年4月14日回覆

Thank you for your feedback! So glad you enjoyed your Stay!

10/10 有夠讚

Mandy

2024年4月7日

喜歡：員工素質和住宿環境和硬體

於 2024 年 4 月住了 1 晚

Laura 於 2024年4月14日回覆

Thank you for your feedback! We look forward to the next time!

8/10 不錯哦

Amanda

情侶出遊

2024年3月25日

喜歡：員工素質和住宿環境和硬體

Rooms were dated but nice, it is pet friendly so some rooms had a slight animal odor. We were upgraded from 1 room to another due to the fireplace not working. Was fine because the original room also had an odor. Staff was nice, helpful and accommodating. Restaurant was nice, friendly staff, and great food. Would stay again. Unfortunately the weather wasn't great so views were limited but that's just bad luck.

於 2024 年 3 月住了 1 晚

Laura 於 2024年3月27日回覆

Thank you for your feedback. We appreciate it.

10/10 有夠讚

Patty

家庭旅遊

2024年3月24日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The rooms are beautiful and the staff wonderful

於 2024 年 3 月住了 2 晚

Laura 於 2024年3月25日回覆

Thank you for your feedback. come again

10/10 有夠讚

Kimberly

2024年3月21日

於 2024 年 3 月住了 1 晚

Laura 於 2024年4月14日回覆

Thank you for your feeback! Come see us again !

10/10 有夠讚

Angela

2024年3月20日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The staff was extremely friendly and helpful.

於 2024 年 3 月住了 1 晚

Laura 於 2024年3月21日回覆

Thank you for your feedback ! We hope you visit us again.

10/10 有夠讚

Jenifer

家庭旅遊

2024年3月17日

喜歡：員工素質和設施服務

Check in was easy and staff was so kind.

於 2024 年 3 月住了 1 晚

Laura 於 2024年3月17日回覆

Thank you for your feedback . Come see us again.

10/10 有夠讚

Precious Angelica

2024年3月9日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

This property has a very homey, cozy and calm feeling. I would recommend this big time!!!! Staff are very nice and accommodating!

於 2024 年 3 月住了 1 晚

Laura 於 2024年3月10日回覆

Thank you for your feedback! We really appreciate it. Come back soon.

8/10 不錯哦

Shelby

2024年2月29日

喜歡：整潔度和員工素質

於 2024 年 2 月住了 1 晚

Laura 於 2024年3月3日回覆

Thank you for your feedback. We appreciate it!

10/10 有夠讚

Andrew，Polson

情侶出遊, 寵物同遊

2024年2月25日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Excellent gem overlooking Flathead Lake.

於 2024 年 2 月住了 1 晚

Laura 於 2024年2月26日回覆

Thank you for your feedback. We hope to see you again!

10/10 有夠讚

Kelly

2024年2月21日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 2 月住了 3 晚

Laura 於 2024年2月26日回覆

Thank you for your feedback. We are glad you had a nice stay! See you next time.

10/10 有夠讚

Michelle

2024年2月20日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Wonderful and dog friendly

We've stayed here twice while planning our move back to Montana. The rooms are more like suites...very comfortable, dog friendly, clean and in great condition! The staff is always friendly, the restaurant has great dinners (we've even eaten there when we originally lived in Montana). We've referred many friends to stay here as well.

於 2024 年 2 月住了 1 晚

Laura 於 2024年2月26日回覆

Thank you for your feedback! Come visit again!

10/10 有夠讚

Mianne

2024年2月17日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Perfect

From the minute we arrived we were amazed with the staff, cleanliness of the property, to the views. We will definitely be coming back, and highly recommend.

於 2024 年 2 月住了 1 晚

Laura 於 2024年2月19日回覆

Thank you for your feedback! We appreciate it and look forward to the next time!

10/10 有夠讚

Sean

2024年2月7日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

The room was awesome. The big jetted tub was just what we needed on a snowy winter evening. I used Expedia to book it and wish I would have booked directly. I would have got a better deal. Still the hotel is excellent.

於 2024 年 2 月住了 1 晚

Laura 於 2024年2月15日回覆

Thank you for your feedback. We are so happy you enjoyed your stay with us!

10/10 有夠讚

Will

情侶出遊

2024年2月1日

喜歡：整潔度和設施服務

Gorgeous!

於 2024 年 1 月住了 1 晚

Richard 於 2024年2月1日回覆

Thank you very much for your complement.We look forward to seeing you again soon.

10/10 有夠讚

Elizabeth

2024年1月27日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Second time we’ve stayed here. Love the separate bedroom, deck and fireplace.

於 2024 年 1 月住了 1 晚

Kim 於 2024年2月2日回覆

Thank you, please come back again.Kim

10/10 有夠讚

Angela

2024年1月22日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 1 月住了 1 晚

Laura 於 2024年1月25日回覆

Thank you for your feedback! We look forward to next time.

8/10 不錯哦

Julie

2024年1月10日

喜歡：整潔度和員工素質

beautiful grounds. staff was very friendly. room was very comfortable. Only problems we had were that the fireplace (electric) was not working. It would have put out some heat, but was mainly aesthetic. So it was no big deal as there was another source of heating. And for some odd reason we could not get the TV to turn off. We finally had to unplug it. The remote worked as we could change the channels and volume control worked. It just wouldn't turn off. Other than that - I would definitely recommend this hotel. The attached restaurant, Riley's, was pretty awesome. We had a huge family gathering that basically took up the whole restaurant. They did a fantastic job of serving us and the food was good.

於 2024 年 1 月住了 2 晚

Kim 於 2024年2月2日回覆

I am sorry about your problems with the TV and fireplace. Just had all of the TV boxes changed out and are still working on troble shouting. I remember your family and you were all really nice and alot of fun. Thank you for staying with us. Kim

10/10 有夠讚

Chelea

2024年1月6日

於 2024 年 1 月住了 2 晚

Laura 於 2024年1月8日回覆

Thank you for your feedback ! We areso happy you enjoyed your stay with us!

10/10 有夠讚

Jeffrey，FPO

2024年1月5日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

於 2024 年 1 月住了 1 晚

Laura 於 2024年1月8日回覆

Thank you for your feedback! We appreciate it!

8/10 不錯哦

真實旅客

2024年1月4日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great Stay!

We love this place. Great location for exploring Woods Bay and Bigfork. The 24hr outdoor hot tub and the jacuzzi tub in the room (not all rooms) are the best! Room did seem to need a little help. The fireplace was not working unfortunately and the heating was either too hot or too cold. But we will be back.

於 2023 年 12 月住了 1 晚

Laura 於 2024年1月8日回覆

Thank you for your feedback! We are addressing the fireplace issue. We are looking forward to welcoming you back!

10/10 有夠讚

Jack，Issaquah

情侶出遊

2024年1月2日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We have stayed here before, enjoy the quiet and the staff is great

於 2023 年 12 月住了 2 晚

Laura 於 2024年1月7日回覆

Thank you for your feedback, We appreciate your feedback!

6/10 一般般

Michelle

2023年12月21日

喜歡：住宿環境和硬體和客房舒適度

Don't expect any housekeeping services

We stayed 4 days and 3 nights and learned on the 3rd day that housekeeping doesn't service the room except every 3 days. So I guess they serviced it the DAY WE CHECKED OUT? We were out of kleenex, almost out of TP, had to go to the front desk and ask for more soap and bath towels and we had to empty our own trash. Not very impressed due to the lack of service.

於 2023 年 12 月住了 4 晚

Kim 於 2024年2月2日回覆

Michelle We do service on request, but always on the third day. I am sorry the front desk didn't explain that to you on check-in. we will try to do better letting our guest know about our policy. I am sorry you had to empty your own trash we would of gladly serviced your room if we had known you requested it. Kim

8/10 不錯哦

James

情侶出遊

2023年12月20日

喜歡：整潔度、員工素質和設施服務

不喜歡：住宿環境和硬體

The hotel is an aging beauty. It’s a great venue, has an amazing location and extremely friendly and accommodating staff. Riley’s restaurant is great! However, the hotel is showing its age and sorely needs redecorating and refurbishing. Wallpaper is peeling. Furniture is a little beat up (the bed was new and great!), and cleaning leaves a lot to be desired. The couch pillows were disgusting! The gas fireplace didn’t work. There were cobwebs behind the furniture. This “aging beauty” is a wonderful place and with some updating, care and attention could still be brought back to excellence! Until then I’ll have to stay elsewhere. I may return to enjoy the restaurant however.

於 2023 年 12 月住了 3 晚

Laura 於 2024年2月15日回覆

Thank you for your feedback!

10/10 有夠讚

Krystle

情侶出遊

2023年12月18日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2023 年 12 月住了 1 晚

Laura 於 2023年12月18日回覆

Thank you for your feedback. We appreciate it and are glad you enjoyed your stay!

10/10 有夠讚

iain

2023年11月30日

喜歡：整潔度、員工素質和住宿環境和硬體

Mountain Lake Lodge is situated with views of Woods Bay and beyond from every unit.

於 2023 年 11 月住了 3 晚

Happy customer 於 2023年12月2日回覆

Thank you for your feedback! Come see us again.

8/10 不錯哦

Kyle

2023年11月30日

Very remote, no uner drivers not much to eat

於 2023 年 11 月住了 1 晚

Laura 於 2023年11月30日回覆

Thank you for your feedback.

6/10 一般般

SCOTT

商務旅客

2023年10月28日

喜歡：整潔度和客房舒適度

不喜歡：員工素質

A few steps and it would be better

No room servicing so out of coffee, shampoo and soap. Helpful front desk resolved the problem, but why? TV didn't work correctly.

於 2023 年 10 月住了 2 晚

Kim 於 2023年11月3日回覆

I am very sorry you ran out of coffee and shampoo, but I am glad our desk clerk was able to help you. We do offer daily room service on request as stated in your registration check-in form and posted at our front desk. thank you Kim

8/10 不錯哦

Brian

情侶出遊

2023年10月24日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The view to Flathead Lake is a terrific amenity. It would be nice if there was a trail or designated route to hike along the lake front.

於 2023 年 10 月住了 2 晚

Laura 於 2023年10月25日回覆

Thank you for your feedback! Come and visit again:)

8/10 不錯哦

Christopher

2023年10月23日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

I enjoyed my stay, would recommend.

於 2023 年 10 月住了 5 晚

Laura 於 2023年10月23日回覆

Thank you for your feedback! We greatly appreciate it!

10/10 有夠讚

Monica

2023年10月22日

於 2023 年 7 月住了 4 晚

Laura 於 2023年10月23日回覆

Thank you for your feedback!! We appreciate hearing from you!

8/10 不錯哦

Laurent

家庭旅遊

2023年10月21日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Amazing

Staff very nice. Beautiful view and atmosphere amazing !

於 2023 年 10 月住了 1 晚

Laura 於 2023年10月21日回覆

Thank you for your feedback! we do appreciate it :)

10/10 有夠讚

Brenda

團體旅遊

2023年10月16日

喜歡：整潔度、員工素質和住宿環境和硬體

It was a beautiful location and check in and out easy.

於 2023 年 10 月住了 1 晚

Kim 於 2023年10月16日回覆

Thank you for staying with us, please come again.Kim

10/10 有夠讚

Ronald W

情侶出遊

2023年10月15日

喜歡：整潔度、設施服務和住宿環境和硬體

The accommodations and staff were wonderful!!

於 2023 年 10 月住了 1 晚

Laura 於 2023年10月27日回覆

Thank you for your feedback! We hope to welcome you again!

8/10 不錯哦

Jeffrey

2023年10月9日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2023 年 10 月住了 3 晚

Laura 於 2023年10月11日回覆

Thank you for your feedback. We appreciate it.!

10/10 有夠讚

Wayne，RIGBY

2023年10月9日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

It was very refreshing to enjoy the setting, the staff and the other guests.

於 2023 年 10 月住了 1 晚

Laura 於 2023年10月11日回覆

Thank you for your feedback. We appreciate it , and hope to welcome you back

8/10 不錯哦

Amy

2023年10月8日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2023 年 10 月住了 1 晚

Laura 於 2023年10月9日回覆

Thank you for your feedback. We appreciate it!

4/10 不太好

Chelsi Lynn

2023年10月5日

不喜歡：整潔度和住宿環境和硬體

* Slight sewage smell to water * TV (Spectrum) resets every 20 mins on both tvs and takes 10 minutes to start back up * Bed very uncomfortable and hard * Floors dirty * Shower floor very slippery * Cobb webs all over rooms * Very outdated * Sliding door doesn’t lock or is very tricky * No secondary curtains behind blackout curtains so had to keep them drawn at all times

於 2023 年 9 月住了 4 晚

kim 於 2023年10月15日回覆

I am very sorry about your stay. I will address your issues with our staff. we have just recently updated our spectrum TVs and yes have been having problems and we have contacted Spectrum to fix them.

10/10 有夠讚

Lisa

2023年10月4日

於 2023 年 10 月住了 2 晚

Laura 於 2023年10月25日回覆

Thank you for your feedback! We appreciate it!

10/10 有夠讚

Gayle

2023年10月2日

於 2023 年 8 月住了 3 晚

Laura 於 2023年10月22日回覆

Thank you for your feedback! We appreciate it ! Come again:)

10/10 有夠讚

marshall

2023年10月1日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great getaway in bigfork

於 2023 年 9 月住了 2 晚

Laura 於 2023年10月2日回覆

Thank you for your feedback . We appreciate it ,and would love to see you again.

6/10 一般般

Whitney

2023年9月30日

喜歡：住宿環境和硬體

於 2023 年 9 月住了 1 晚

Laura 於 2023年10月2日回覆

Thank you for your feedback

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山湖小屋旅館的評分

評論

太棒了

9.2/10

9.2/10

8.8/10

9.0/10

8.8/10

評論

4/10 不太好

Alberto M.

Alberto M.

10/10 有夠讚

Annika

Annika

10/10 有夠讚

Ishita

Ishita

6/10 一般般

Jake

Jake

10/10 有夠讚

William

William

10/10 有夠讚

Stevan，Mead

Stevan

10/10 有夠讚

Sarah

Sarah

8/10 不錯哦

Stephen

Stephen

10/10 有夠讚

Glen，Pinehurst

Glen

10/10 有夠讚

Mandy

Mandy

8/10 不錯哦

Amanda

Amanda

10/10 有夠讚

Patty

Patty

10/10 有夠讚

Kimberly

Kimberly

10/10 有夠讚

Angela

Angela

10/10 有夠讚

Jenifer

Jenifer

10/10 有夠讚

Precious Angelica

Precious Angelica

8/10 不錯哦

Shelby

Shelby

10/10 有夠讚

Andrew，Polson

Andrew

10/10 有夠讚

Kelly

Kelly

10/10 有夠讚

Michelle

Wonderful and dog friendly

Michelle

10/10 有夠讚

Mianne

Perfect

Mianne

10/10 有夠讚

Sean

Sean

10/10 有夠讚

Will