Biabou Vacations from NT$23,811

The website builds expectations with the offer of services no longer provided and shows a level of appointments that do not exist. This being said the views are great and the rooms present well with a good mix of an older and newer architecture. The grounds are well maintained. What stands out is how friendly the staff is and how helpful they are. Everyone was great but Glen, Sophie and Lanie stand out. Glen especially is tremendously helpful, thoughtful and courteous. Really the go to guy.

Lovely hotel with just the right amount of attention, great location, friendly helpful staff.

Overall the location and hotel physically are great. They have 3 restaurants. If I could give the Italian restaurant 0 stars I would. 50% of the menu they didnt have ( including bruschetta...fyi its toasted bread) which we convinced them to make after a debate. My Ciopino was basically a handful of clams and muscles in spaghetti sauce. The bar restarant was mediocre and took forever even when we were the only people there. The beach bar was ok when open. Overall the staff was nice but my hunch is they are missing a layer of management because they are not well trained and definitely give you differemt answers/ experiences based on which person you talk with. I did like their gym.

I was thoroughly impressed by the professionalism of the staff. Everyday, I was greeted with a smile and was told to speak with them if I need anything. The staff interactions were genuine. Everyone made a conscience effort to make my stay pleasureable. The junior suite is absolutely beautiful. It was so clean, with fully stocked refreshments and pretty. I loved the flowers scattered in the room. The entire grounds were well kept and aesthetically appealing. Jamealya and Daliya were the most memorable employees. These young ladies are professional, sweet and kind. They're a great asset to the business and are essential contacts in encouraging your customers to return. Give them a raise. I will recommend this hotel to my family, friends and coworkers. Thank you! I truly wished I could've stayed longer, but I'll definitely return!

Room spotless...staff great No complaints. Only issue was a kids party that took our pool day away. Otherwise thos place is very nice