Berne Vacations

"Excellent "

"No one at the front desk when I arrived. Had to call, then wait, by phone on the desk. While checking in, the woman at the desk said I needed to go to the room to check if everything worked, because they only had maintenance man on site until 6PM. When I checked in room, TV powered up, but could not change channels. No information in room on amenities, or how to call front desk. I went back to office, called on house phone, waited again, to tell them TV would not change channels. She said she...

"No working pool as advertised. First room refrigerator was leaking water all over the carpet. Second room smelled musty and they have bed bugs. I would not recommend staying there."

"The lobby and my room on the first floor by the front desk smelled like chlorine from the pool. Children were running up and down the hall at 1:30am. People in the room above me walked/stomped around until after 3:30 am."