Checking in was quick and simple. The receptionists were very friendly. There is a bar next to the reception desk open until midnight and a vending machine next to the lifts. If you do not have tea and coffee making facilities in your room, there is also a vending machine for hot drinks there too. The tourist information stands are very well stocked, and all of the leaflets are up to date. It is the most comprehensive stand I have seen in a Berlin hotel and they also have some fabulous wallet sized tourist information cards and even a little map. Finally, there are two good sized lifts up to your room. I stayed in room 406, which is a Standard Double Room. This did not have a mini-bar or tea and coffee making facilities. I think the more expensive rooms do. It is a good-sized room. You wouldn’t feel claustrophobic here. The décor was a little tired looking, but very clean. There are two chairs, a desk, 55cm TV with remote, TV guide, bench/suitcase ledge, double wardrobe and a very modern bathroom and toilet. The Windows fill a whole side of the room and look out over the back of the adjacent buildings. I stayed for ten days and housekeeping came every day. The room was spotless, and I think the bed linen was changed daily. The bed came with two single quilts and two pillows, a big one and a little one. The bed was comfortable, and the pillows were just right. I’m a not a heavy sleeper and I found it very quiet, with very little noise from the lift or other residents.