Bel-Aire Backyard Tours

Clean and comfortable The destination was top

Even though it was supposed to be a non-smoking room, the stale cigarette odor was overwhelming. There was also a strong musty smell, possibly coming from mold in the carpet. The odor was so bad that I could hardly sleep, and I just wanted to leave as soon as possible. Do not choose the city-view room!

The common areas were very clean, newly refurbished and redone. The shops and food areas were great. The staff was very friendly. The building needs renovations. The elevators are not well maintained. The bathrooms are extremely outdated, toilets and bath tub showing years of usage. The toiletries were so little and scarce, they were almost comical. We preferred to take a shower when we returned home. The parking is AWFUL. To charge guests for parking and offer this, is wrong. One of the only two elevators didn't work, forcing people to use stairs that were dirty and slippery. The first 3 floors are reserved for valet parking, the next floor is reserved for the Hilton vacation guests, the last three levels for self parking hotel guests AND the public. The negative points were justified by the price we paid, but overall it's not something I would expect from a Las Vegas strip hotel.