Is ZEN Rooms Near BCS Mall Penuin pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZEN Rooms Near BCS Mall Penuin?

Self parking is free at this property.

What time is check-in at ZEN Rooms Near BCS Mall Penuin?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ZEN Rooms Near BCS Mall Penuin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ZEN Rooms Near BCS Mall Penuin provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is ZEN Rooms Near BCS Mall Penuin located?

Situated in Batam, this hotel is within 1 mi (2 km) of BCS Mall and Nagoya Hill Mall. Grand Batam Mall and Harbour Bay Ferry Terminal are also within 3 mi (5 km).

ZEN Rooms Near BCS Mall Penuin Reviews, Deals & Photos 2025

10/10 Excellent

Siow Har

2020/2/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to 2 shoppg malls + nice and friendly staffs

Service was amazing from front line recep, Ms Dewi. So friendly, bubbly and helpful. The hotel is at a back lane, but pretty near to both shopping malls; BSC and Grand Batam Mall. Beddings in the room are pretty comfy (for me).

Stayed 1 night in Feb 2020

8/10 Good

Philip Poh Tim

2019/12/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & easily accessible

The checkin was prompt & efficient, front desk staff are friendly & helpful. The location is close to local eateries & malls are within walking distance. Only 20 minutes by taxi to Batam Center Ferry.

Stayed 1 night in Dec 2019

8/10 Good

Mohamed

2019/12/18

Liked: Staff & service, property conditions & facilities, room comfort

Short Getaway

Overall was good. Front desk office Miss Dewi kind and helpful.

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

2019/4/26

Liked: Cleanliness, amenities

Overall, the location of this hotel is very convenient to the mall and market. The room is very clean and comfortable but the room is assigned to us that the window is block by the adjacant building. Worst that noise was generated throughout the night, think from should be air con compressors. Please avoid staying at room 106. Thanks!

Stayed 2 nights in Apr 2019

8/10 Good

Jeris

2019/3/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Room cleanliness and amenities, staff service and location were good. Water temperature couldnt stay got or cold for long, ofte too hot or too cold but was okay, haha. Room was spacious and bright. A stone's throw to local food in the vicinity, as well as BCS Shopping Mall.

Stayed 2 nights in Mar 2019

6/10 Okay

Chee

2019/2/25

Liked: Cleanliness, property conditions & facilities, room comfort

Fanastry

The rooms was not ZEN rooms

Stayed 1 night in Feb 2019

8/10 Good

Ler

2019/2/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location hotel

Great location for a weekend escape for food and shopping , staffs are friendly , room is clean and comfort also................overall good choice if you need to escape for foodies and shopping the location is great.

Stayed 2 nights in Feb 2019

6/10 Okay

Robin

2019/2/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When booking is city view . When staying in the room that no city view.

Stayed 2 nights in Feb 2019

8/10 Good

Shahirah

2019/2/7

Liked: Staff & service, room comfort

All else is great except for the water heater in the shower which temperature isn’t constant - hot 1 minute, cold in the next. Room carpet is dirty, along with coakcroach sightings. But overall, the hotel was comfortable for our stay.

Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

2019/2/1

Disliked: Property conditions & facilities, room comfort

Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

2018/12/31

Liked: Room comfort

Disliked: Cleanliness

The hotel is surrounded with food stalls - Chinese n Halal food. Traffic flow along the hotel is heavy causing noise. Breakfast has wide spread of dishes to use. Replenishment is fast by the staff. Cleanliness of carpet in the room is unclean. Overall facilities are ok. Mini bar has alcohol drinks (beer) offered in the room at a rate. There are karaoke rooms in the other wing. Front desk staff did not ensure room is set as per the booking even after confirming during early check in. The other surprise n shocking encounter was that the housekeeping staff can enter the room to change from 2 single beds to double bed n adding extra bed when I am not in the room. I did emphasize to wait for my return as I left the hotel as my personal belongings are already in the room.

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

2018/12/28

Disliked: Room comfort

We didnt get t room as u promise in t website pic shown.

Stayed 2 nights in Dec 2018

4/10 Poor

S

2018/12/23

Liked: Staff & service

Disliked: Room comfort

I booked for a double bed smoking room. Upon checked it, realised i was given a non smoking room. It was a twin beded room. Two beds joint together and the power switch in middle of the bed head. Its not comfortable at all. Bathroom blinds dropped when I tried to bring it down. First and last stay for me.

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

2018/12/18

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

2018/12/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2018

8/10 Good

Mohamed

2018/12/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

2018/12/2

Disliked: Staff & service

Poor Housekeeping. Cannot speak English.

Had a bad experience with hotel reception at check out. They insisted we took their towel. But even after checking our bags, they still couldn’t find anything. The situation was impossible to explain because out of all their staff, only 2 or 3 could speak English. Still delayed us for another 30min after checking our bags, and we could only leave because we had a ferry to catch.

Stayed 2 nights in Nov 2018