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Outdoor pool
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Guest reviews

3.7 out of 5 Good
416 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

游泳池
免費無線上網
含停車
空調
Spa
餐廳

Cleaning and safety practices

消毒清潔
提供手部清潔用品
個人防護裝備

Map

附近地區

熱門景點Grand Batam Mall步行 3 分鐘
熱門景點BCS Mall (Batam City Square)步行 6 分鐘
熱門景點Nagoya Hill Mall開車 7 分鐘
機場Batam Batu Besar (BTH-Hang Nadim)開車 29 分鐘

Choose dates to view prices

  • 豪華雙床房

    Room amenities

    • 32 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 2 張單人床
    More details豪華雙床房
  • 極品套房 (BBC )

    Room amenities

    • 62 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張特大雙人床
    More details極品套房 (BBC )
  • 客房 (Executive Deluxe King)

    Room amenities

    • 42 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張特大雙人床
    More details客房 (Executive Deluxe King)
  • 公寓, 2 間臥室

    Room amenities

    • 72 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張特大雙人床和 1 張單人床
    More details公寓, 2 間臥室
  • 公寓 (BBC 3)

    Room amenities

    • 98 平方公尺
    • 最多可入住 3 人 (含所有額外成人與孩童)
    • 1 張標準雙人床, 1 張加大雙人床和 1 張單人床
    More details公寓 (BBC 3)
  • 公寓 (BBC 3 + 1)

    Room amenities

    • 142 平方公尺
    • 最多可入住 6 人 (含所有額外成人與孩童)
    • 1 張特大雙人床, 1 張加大雙人床和 1 張單人床
    More details公寓 (BBC 3 + 1)
  • 客房 (Executive Deluxe Twin)

    Room amenities

    • 42 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 2 張單人床
    More details客房 (Executive Deluxe Twin)
  • 極品客房, 1 張特大雙人床 (BBC )

    Room amenities

    • 60 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張特大雙人床
    More details極品客房, 1 張特大雙人床 (BBC )
  • BCC Suites

    Room amenities

    • 60 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張特大雙人床
    More detailsBCC Suites
  • 皇家套房

    Room amenities

    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張特大雙人床
    More details皇家套房

關於此地區

Batam

In the city center, The BCC Hotel & Residence is in a walkable area with good shopping. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).

查看Batam旅遊指南
Map
熱門景點

附近景點

  • Grand Batam Mall - 步行 3 分鐘
  • BCS Mall (Batam City Square) - 步行 6 分鐘
  • Nagoya Hill Mall - 開車 7 分鐘
  • Maha Vihara Duta Maitreya Buddhist Temple - 開車 9 分鐘
  • Harbor Bay Ferry Terminal - 開車 10 分鐘

附近交通

  • Batam Batu Besar (BTH-Hang Nadim) - 29 min drive

住宿介紹

The BCC Hotel & Residence

4-star hotel, walk to BCS Mall (Batam City Square)
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 227 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with cable channels. Other amenities available to guests include coffee makers, safes, and free toiletries.
The BCC Hotel & Residence offers 227 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include slippers and complimentary toiletries. This Batam hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free extended parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 100000 for adults and IDR 50000 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Indonesian

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

客房設施

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Safe
  • Slippers

規定

入住

Check-in time starts at 2 PM

退房

Check-out before noon

特殊入住指示

Front desk staff will greet guests on arrival

進出說明

Staffed front desk

寵物

Pets not allowed

兒童和加床

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

此住宿接受的付款方式

重要資訊

可選設施服務

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 100000 for adults and IDR 50000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
Individually-wrapped food options are available through room service

住宿別名

BCC Batam
BCC Hotel
BCC Hotel Batam
Hotel BCC
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

常見問題

Can I cancel my reservation for free at The BCC Hotel & Residence and receive a full refund?
Yes, The BCC Hotel & Residence offers free cancellation on select room rates, because flexibility matters! Please refer to The BCC Hotel & Residence cancellation policy on our site for more details about any exclusions or requirements.
Does The BCC Hotel & Residence have a pool?
Yes, this property has an outdoor pool.
Is The BCC Hotel & Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking and extended parking are free at this property.
What time is check-in at The BCC Hotel & Residence?
Check-in begins at 2 PM.
What time is check-out at this hotel?
Check-out is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in the heart of Batam, this hotel is within a 10-minute walk of Grand Batam Mall and BCS Mall (Batam City Square). Nagoya Hill Mall and Harbor Bay Ferry Terminal are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for The BCC Hotel & Residence

3.7
Good
416 reviews
5 - Excellent
95
4 - Good
173
3 - Okay
88
2 - Mediocre
40
1 - Poor
20
3.5
Cleanliness
3.8
Service and Staff
3.7
Amenities
3.5
Property condition
2.0 out of 5 Poor
  • Disliked: Amenities, property conditions & facilities

Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:

Stayed 2 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, room comfort

Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay. Walking distance to shopping mall

Stayed 4 nights in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in

Stayed 1 night in Feb 2020
3.0 out of 5 Okay
  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.

Stayed 2 nights in Jan 2020