Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience.
This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable!
Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too!
Thank you!!
Yong Ann
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Christian
情侶出遊
2025 年 6 月 16 日
喜歡:設施服務和住宿環境和硬體
Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler
Christian
於 2025 年 6 月住了 2 晚
8/10 不錯哦
ang
團體旅遊
2025 年 6 月 9 日
喜歡:整潔度、員工素質和設施服務
walking distance near to ferry terminal
ang
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Tonny
2025 年 6 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Tonny
於 2025 年 5 月住了 1 晚
8/10 不錯哦
????
親子旅遊
2025 年 4 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.
????
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Natalie,Singapore
家庭旅遊
2025 年 4 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!
Natalie
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Teo
2025 年 4 月 5 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Service
Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
Teo
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Devi
2025 年 4 月 3 日
Devi
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Wee Peng
家庭旅遊
2025 年 3 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear
Wee Peng
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Colin,Auckland
2025 年 2 月 11 日
Colin
於 2025 年 1 月住了 21 晚
10/10 有夠讚
Mardiana
家庭旅遊
2025 年 2 月 10 日
喜歡:整潔度、員工素質和客房舒適度
The hotel is very well maintain and is very nearby to many facilities and shops
Mardiana
於 2025 年 2 月住了 2 晚
10/10 有夠讚
H R
2025 年 2 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
H R
於 2025 年 1 月住了 2 晚
8/10 不錯哦
ricky
團體旅遊
2025 年 2 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good buffet
Very close to ferry terminal and the buffet was good to my taste
ricky
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Damien
2025 年 1 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always a good stay at Swissbel harbour bay
Damien
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Mrs Revathi,Singapore
情侶出遊
2025 年 1 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mrs Revathi
於 2025 年 1 月住了 2 晚
10/10 有夠讚
HWANJU
2025 年 1 月 30 日
喜歡:整潔度、員工素質和客房舒適度
친절 청결 조식 굿
친절
오래된 건물 같지만 유지보수가 상당히 뛰어남
아침식사가 매우 훌륭했어요
HWANJU
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Imelda
2025 年 1 月 13 日
喜歡:整潔度
Awesome
Imelda
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Christian
2025 年 1 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand