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Reviews of Lovina Residences at Harbour Bay

3 out of 5
Lovina Residences at Harbour Bay
Harbour Bay Residences, Harbour Bay, Batu Ampar, Batam, Riau Islands

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yuet ling carine

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and food.
Stayed 2 nights in Mar 2024

8/10 Good

Didier

Traveled with family
Liked: Cleanliness, room comfort
check in and check out times are not convenient. Should be improved
Stayed 2 nights in Dec 2023

6/10 Okay

Mihai

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very close to the ferry terminal, clean
Stayed 1 night in Nov 2023

4/10 Poor

Chien ming

Traveled with family
Disliked: Cleanliness
Good location but dirty, spoilt toilet door.
Good location as it’s next to jetty/ Marriott hotel, close to good spa, restaurants, amenities. Swimming pool is big and clean and good size baby wadding pool. However the condition of the apartment was very bad, floor covered with layer of dust and musky smell. Toilet door can’t be closed fully and lock was spoilt, it became troublesome for a large party. Wall paper were peeling in many areas, some tiles on the floor were loose. Balcony was dirty till we didn’t dare to step out. We had to clean the apartment and we think we left it in a better cleanliness condition than before. Please take this as constructive criticism and improve.
Stayed 3 nights in Nov 2023

2/10 Terrible

GEORGIOS

Liked: Room comfort
Disliked: Cleanliness
Need to solve the infestation issue
Stayed 2 nights in Sep 2023

10/10 Excellent

Teck Kian

Business traveler
Liked: Room comfort
Decent short stay
The Place is decent
Stayed 1 night in Sep 2023

4/10 Poor

CLEMENT

Disliked: Room comfort
What a broken so call apartment house
Very difficult to check in , may be we checked in after 8 pm. The glass at the balcony was cracked, clock is not working, the toilet roll holder, soap dispenser, shower head holder are all loosen. Even worse was the entire shower cubicle and the toilet floor flooded like a stream because there was no shower cubicle door and the floor trap or drain in the shower cubicle was higher than the floor. Water slide down to the washing basin area. Any one takes shower will flood the entire toilet. One of the formica board in the wardrobe came off and stuck the 2 wardrobe doors. When sleeping, the bed frame was found broken. Is this suitable for tourist?????????
Stayed 2 nights in Jul 2023

10/10 Excellent

Kok Wai

Stayed 1 night in Apr 2023

10/10 Excellent

Dsvid

Stayed 1 night in Feb 2023

8/10 Good

Siti Shalina, Singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is just beside Harbour Bay ferry terminal. There are many shops around. Easy to access the property. During night time, noise level can be quite loud as there are few bars/ night clubs around the area but it’s still bearable. Overall the place is clean.
Stayed 2 nights in Jan 2023

6/10 Okay

Bei'er

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest Review: I thought this could be a scam because I was unable to find the property on google maps. It seemed too good to be true. The place is absolutely wonderful. It was very clean, great view of the water, a very good location and very helpful landlord.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with an excellent location located next to the ferry terminal, extremely clean & comfortable. I would definitely recommend this hotel to everybody!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property in a great location. I enjoyed the view and the convenience of shopping and places to eat being close by.
Stayed 3 nights in Feb 2020

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Well-appointed apartment with full facilities (pool, gym, sauna). Great location above shopping mall and ferry terminal. Convenient check-in and check-out. Owner provided extra mattress to accommodate my kids.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome.
It was wonderful and an unexpected surprise. Very nice person attended to me.
Stayed 1 night in Dec 2019