Grand Eska Hotel & Suite 是否有游泳池？

是的，此住宿設有室內游泳池和兒童游泳池。

Grand Eska Hotel & Suite 是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Grand Eska Hotel & Suite 的停車費用是？

此住宿提供免費自助停車服務。

Grand Eska Hotel & Suite 的入住登記時間是？

入住登記開始時間：14:00；入住登記結束時間：0:00。特定時段提供延遲入住服務。

Grand Eska Hotel & Suite 是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務，營運時間為 7:00 - 21:00 (應要求提供服務)。收取 IDR168000 的費用，按每輛車計費。

Grand Eska Hotel & Suite 位於何處？

這家 Spa 飯店位於巴淡島，距離Nagoya Hill 購物中心和港口灣渡輪碼頭不到 2 公里。大巴淡購物中心和BCS 購物中心也在 3 公里內。

Grand Eska Hotel & Suite 評語、優惠和相片 2025

Q: Grand Eska Hotel & Suite 是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: Grand Eska Hotel & Suite 的停車費用是？

此住宿提供免費自助停車服務。

Q: Grand Eska Hotel & Suite 是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務，營運時間為 7:00 - 21:00 (應要求提供服務)。 收取 IDR168000 的費用，按每輛車計費。

8/10 不錯哦

Zee Lin

2025 年 8 月 19 日

喜歡：整潔度、員工素質和住宿環境和硬體

Room is small for single bed and room’s sound proof not so good can hear from outside . Toilet is small . Overall still ok for double room . Lobby and restaurant are good

於 2025 年 8 月住了 1 晚

8/10 不錯哦

Eddie

情侶出遊

2025 年 4 月 27 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Overall the facade & staff service is good. But the room’s air con need major improvement. Need to use a hand held fan for the whole night to stay cool.

於 2025 年 4 月住了 1 晚

8/10 不錯哦

真實旅客

2024 年 8 月 9 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 8 月住了 1 晚

2/10 很糟糕

Seah

2024 年 6 月 15 日

Room and toilet were small. TV not clear. Air cond was not cold. Bfast was bad and dinning place was small. No welcome drinki upon check in

於 2024 年 6 月住了 1 晚

6/10 一般般

Nona

2024 年 6 月 14 日

喜歡：整潔度

No water was available in the toilet.

於 2024 年 6 月住了 1 晚

8/10 不錯哦

Daryl Keen Hoong

情侶出遊

2024 年 5 月 26 日

喜歡：員工素質和住宿環境和硬體

The romantic suite setup was elegant and clean, great for couple stay. Will be more enjoyable if bathrobes are provided. The breakfast selection was good but some food quality can be improved. Downside is location, shopping area is not in walking vicinity, but transportation like grab is very available.

於 2024 年 5 月住了 2 晚

8/10 不錯哦

Sriram

團體旅遊

2024 年 4 月 22 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Wonderful staff who make it worth returning to

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Sriram

2024 年 4 月 8 日

喜歡：整潔度和員工素質

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Abhishek，Kuala Lumpur

情侶出遊

2024 年 4 月 8 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

This was my first time staying at this property and I must say that it deserves the word 'Grand'!! All the hotel staff were really professional, friendly and always smiling with full of energy all the time. I did face some challenges in communicating with some staff members due to language barrier as I noticed that only the front desk staff was good in English.... But this didn't cause me any issues since I used Google translator. Even though some were not able to understand English, but still they were very eager to help and tried to communicate well. The room that I took was very nice and comfortable but was very dark due to the dark colour scheme on walls and furniture. But it might suite to others as we all have different taste. Breakfast buffet was OK and not that fancy. I loved the 24x7 open Bar that serves most of the popular alcoholic drinks. Overall, I am glad that I stayed here and later wished that I should have stayed more. Definitely, it will be my first choice on my next trip to Batam and this time I will request for bright coloured room. Cheers!!

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sriram

團體旅遊

2024 年 4 月 1 日

喜歡：整潔度和員工素質

A nice looking and clean hotel with friendly staff. Definitely would stay here again.

8/10 不錯哦

Shahul Hameed

家庭旅遊

2024 年 3 月 10 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 3 月住了 1 晚

4/10 不太好

Kaith

家庭旅遊

2024 年 2 月 18 日

不喜歡：整潔度、設施服務和住宿環境和硬體

We book a room for 3 persons and it said multiple beds. When we checked in, we were shocked to find that there was only one king size bed for the 3 of us. I wanted to talk to the manager regarding this issue but was told the manager was not around and we were not allowed to change room. I remembered from the photo it was a big room with bathtub but the room was so small with no wardrobe, no place to walk and no place to put our luggages. It was a very small room. The room was too small for 3 persons to stay. The condition of the room was quite bad. Flooded every time we bathe, tap leaking, showers were almost dropping off and dangerous to bathe there. I highlighted these issues to the hotel but all these issues were not rectified and we were not allowed to change room. We suffered for the 5 nights there as we were all cramped up on only 1 bed. No place to walk and to hang our clothes. Not recommended and I hope Expedia can take note of such issues. If we have known that the room is so small, I would have cancelled my reservation with grand Eska and book another hotel which offers better and bigger rooms. It was quite a disappointing experience there.

於 2024 年 2 月住了 5 晚

10/10 有夠讚

真實旅客

2024 年 2 月 14 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 2 月住了 2 晚

2/10 很糟糕

Patrick

情侶出遊

2024 年 2 月 11 日

不喜歡：住宿環境和硬體

The sink in the bathroom was so small with no space at all to put rinsing cup, toothbrush, toothpaste etc There wasn't enough space to put a bottle of hand wash so much so as after toileting, have to get body bath from the cubicle section to wash hands. There were only two hangers for hanging our clothing to air etc. Each time after housekeeping, they did not replace any toilet rolls too. There is no bench to put our luggage on to retrieve clothes etc. As for the lifts, the button to keep the doors open when exiting do not seem to be working well so much so that the doors closed within a minute after we were in the process of moving out of the lift. This happened multiple times already. The chair in the room also has a leg that is a bit loose which is dangerous if it falls out one day and can cause the person sitting on it to get injured. The breakfast spread is not fantastic and both the coffee and tea has a very strong smell too. The hotel lobbies and room itself also has a very strong smell when we first checked in. Eg like musty smell?

於 2024 年 2 月住了 3 晚

4/10 不太好

kenny

家庭旅遊, 親子旅遊

2024 年 1 月 3 日

喜歡：員工素質

不喜歡：整潔度和設施服務

Bad experience as a family getaway hotel. Room dirty. Pillow smelly. Many silver fish on the wall. Room smell mouldy but the staff managed to get us new room only the next day. This causes us to have flu and headache for the rest of the days. Breakfast varieties limited. Lift seems like going to breakdown. Guess the only pleasant thing is that the staffs are polite. Overall not recommended.

6/10 一般般

Terry

2023 年 12 月 25 日

於 2023 年 12 月住了 2 晚

8/10 不錯哦

Ernie

情侶出遊

2023 年 12 月 19 日

喜歡：整潔度、員工素質和住宿環境和硬體

不喜歡：設施服務

Corridors claustrophobically narrow, the room was tiny. However the main issue was the design of the toilet. Completely impractical. Long toilet with no extractor fan or ventilation. Shower stall at one end, and the only towel rack at the far end over the toilet bowl. No hooks or anything for your towel when showering. Have to walk to the other end to retrieve. The shower stall glass is also woefully inadequate. Simply too narrow to stop more than half the spray deluging the toilet floor. Staff were well trained and polite. Also offered transport to us as needed. When we checked out, their drivers were out, so they called a Grab car to the harbour for us. Very nice touch

於 2023 年 12 月住了 1 晚

8/10 不錯哦

NUR SHAM

家庭旅遊

2023 年 12 月 11 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Grand Eska short getaway review

Hotel is refurbished from an old hotel. Some upgrade works are still ongoing. Facilities & cleaniness can be further improve. Hotel staff are friendly & helpful 👍 Massage facilities are quite good 👍👍

於 2023 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊

2023 年 12 月 7 日

喜歡：整潔度和員工素質

Nice spa and beddings

Good option for in-house spa services - not to be missed! Customer service is as great as always (high Indonesian standards).

於 2023 年 12 月住了 2 晚

2/10 很糟糕

Malva

2023 年 10 月 8 日

不喜歡：整潔度、員工素質和住宿環境和硬體

於 2023 年 10 月住了 1 晚

8/10 不錯哦

CHOOWON

商務旅客

2023 年 9 月 20 日

喜歡：整潔度和住宿環境和硬體

於 2023 年 9 月住了 2 晚

8/10 不錯哦

Mark

家庭旅遊

2023 年 9 月 4 日

喜歡：整潔度和員工素質

Property is situated at a location that’s not convenient for us to walk around. Rooms are fairly clean despite the property is under going renovations. Staff are all very friendly & helpful.

於 2023 年 9 月住了 2 晚

10/10 有夠讚

Alyanna

情侶出遊

2023 年 7 月 26 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Loved the aesthetic of the property, modern and stylish. Staff are very friendly and accommodating! Bed was comfy. Would stay here again :)

於 2023 年 7 月住了 2 晚

6/10 一般般

Martha

團體旅遊

2023 年 7 月 3 日

喜歡：整潔度、住宿環境和硬體和客房舒適度

Poor description in the room type.

Through hotels.com website, we booked a Standard Room with Multiple beds and selected 3 Adults for S$68.50/night. It was too good to be true. Upon check-in, the hotel front desk told us the room is 1 King size bed. I told them my booking was for 3 Adults so it is impossible for us to squeeze into 1 bed. Moreover, the room type selected was Standard Room MULTIPLE BEDS. It is common sense that when I have 3 adults in the booking, 3 beds should be assigned to me! He then told me that in that case, they have a room with 2 single bed but I need to pay S$28.14/night for the 3rd bed! My friends and I do not want to continue this argument to spoil our vacation and we accepted. I am utterly unhappy how we were "exploited".

於 2023 年 6 月住了 1 晚

8/10 不錯哦

S

2023 年 6 月 21 日

於 2023 年 6 月住了 2 晚

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Grand Eska Hotel & Suite 的評論

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不錯哦

8.2/10

8.8/10

6.8/10

7.2/10