The staff is amazing here and they go above and beyond. I had an incident which stepped on a rusty clothes hanger in the street on the way back to the hotel and the police contacted the staff here (Esmeralda) and they responded right away sending their RN and having their EMS take me to the local hospital(5mins away). Their chefs also made us a special departing treat when they were notified in convo that we were leaving (Dom and Rizki). Amazing!! Rooms are spacious and kept clean with...
The staff is amazing here and they go above and beyond. I had an incident which stepped on a rusty clothes hanger in the street on the way back to the hotel and the police contacted the staff here (Esmeralda) and they responded right away sending their RN and having their EMS take me to the local hospital(5mins away). Their chefs also made us a special departing treat when they were notified in convo that we were leaving (Dom and Rizki). Amazing!! Rooms are spacious and kept clean with...
I have stayed at New World several times. I always enjoy my stay there. The staff are extremely nice and accommodating. The room is spacious, although it is a little old, but definitely very clean. This is one of the hotels I would definitely come back to whenever I am in Manila.
I have stayed at New World several times. I always enjoy my stay there. The staff are extremely nice and accommodating. The room is spacious, although it is a little old, but definitely very clean. This is one of the hotels I would definitely come back to whenever I am in Manila.
Lobby was fully staffed with about 20 people urgently waiting to assist you with your needs. Room was very large and nice. A welcome plate with artisan chocolates and mini pastries where ready for me to enjoy on my coffee table. I would highly recommend you stay at this hotel on your visit in Manilla. A++++
Lobby was fully staffed with about 20 people urgently waiting to assist you with your needs. Room was very large and nice. A welcome plate with artisan chocolates and mini pastries where ready for me to enjoy on my coffee table. I would highly recommend you stay at this hotel on your visit in Manilla. A++++
Hotel staff was fantastic! Professional! The restaurant staff weee great specially From Mezzanine lounge Jericson. He was veey helpfull managing and organizing our large party dinner. Kudos to Jericson!!!
Hotel staff was fantastic! Professional! The restaurant staff weee great specially From Mezzanine lounge Jericson. He was veey helpfull managing and organizing our large party dinner. Kudos to Jericson!!!
Nice and clean. Breakfast buffet is a little pricey but worth it for the quality and variety of dishes. Beautiful decor but I’m not a gambler so the casino is a minus for me.
Nice and clean. Breakfast buffet is a little pricey but worth it for the quality and variety of dishes. Beautiful decor but I’m not a gambler so the casino is a minus for me.
Elegant setting specially the lobby bar with live entertainment... good selection of buffet and good tasting food,very attentive staff good location walking distance to mall... free shuttle to the mall highly recommended we enjoyed our stay and definitely will return again when visiting Philippine
Elegant setting specially the lobby bar with live entertainment... good selection of buffet and good tasting food,very attentive staff good location walking distance to mall... free shuttle to the mall highly recommended we enjoyed our stay and definitely will return again when visiting Philippine
Excellent customer service and nice rooms. Hotel is beautiful. Fantastic breakfast buffet with live music and close proximity to Greenbelt 5. Will definitely be back to this hotel!
Excellent customer service and nice rooms. Hotel is beautiful. Fantastic breakfast buffet with live music and close proximity to Greenbelt 5. Will definitely be back to this hotel!
From arrival to departure we were treated extremely well, special thank you to Jonathan and the team in the lobby bar 'cafe macaron' for taking care of us with humor and professionalism each evening and reviving our souls :)
We will definitely stay here again next time we are in Manila.
From arrival to departure we were treated extremely well, special thank you to Jonathan and the team in the lobby bar 'cafe macaron' for taking care of us with humor and professionalism each evening and reviving our souls :)
We will definitely stay here again next time we are in Manila.
The hotel is just Perfect for what we needed! Location is very convenient!
It’s very clean , staff were very friendly and the most unforgettable experience was the breakfast included ! We were expecting a continental breakfast only but were surprised With the huge spread of good food!
Thank you! We’re booking our next stay before we go back to US!
The hotel is just Perfect for what we needed! Location is very convenient!
It’s very clean , staff were very friendly and the most unforgettable experience was the breakfast included ! We were expecting a continental breakfast only but were surprised With the huge spread of good food!
Thank you! We’re booking our next stay before we go back to US!
Rosario
Reviewed February 8, 2025Reviewed February 8, 2025
I love this hotel, and the people who run it. It is definitely a party experience, although the dining is outstanding. The steak tartare and tuna tataki are to die for.
Security staff is extremely capable, and are very customer service oriented. I have been in the security field, including hospitality, for over 30 years, and these guys very much impressed me. Emil, the director of security, runs a great crew, who do not need to be told what to do. They are just as comfortable picking up...
I love this hotel, and the people who run it. It is definitely a party experience, although the dining is outstanding. The steak tartare and tuna tataki are to die for.
Security staff is extremely capable, and are very customer service oriented. I have been in the security field, including hospitality, for over 30 years, and these guys very much impressed me. Emil, the director of security, runs a great crew, who do not need to be told what to do. They are just as comfortable picking up...
We have stayed there several times and there's a reason. The staff are always helpful and the property is well kept. Walking distance to the gym, shopping, food are all pluses.
We have stayed there several times and there's a reason. The staff are always helpful and the property is well kept. Walking distance to the gym, shopping, food are all pluses.
Bryan
Reviewed October 27, 2026Reviewed October 27, 2026
We stayed for 12 days and it was wonderful. Brrakfast was great. Shout out Chef Freddie. He did a great job of delicious food at Citron buffet. Shout out Ri-Arr and Cristian and Diane at Citron who took good care of us every morning.also shout out to Efren who did a great job taking care of our room.I will highly recommend this place. Will see you guys soon
We stayed for 12 days and it was wonderful. Brrakfast was great. Shout out Chef Freddie. He did a great job of delicious food at Citron buffet. Shout out Ri-Arr and Cristian and Diane at Citron who took good care of us every morning.also shout out to Efren who did a great job taking care of our room.I will highly recommend this place. Will see you guys soon
carlos
Reviewed September 11, 2023Reviewed September 11, 2023
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