Suite (Laguna) | Terrace/patio
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Reviews of Hotel Joya del Mar

2.5 out of 5
Hotel Joya del Mar
Av. Veracruz #209, Barra de Navidad, JAL

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Internet was very poor had to leave the room to the lobby to use it and was still poor connection
Stayed 1 night in Feb 2024

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem with the room is there's no fridge other than that there basic clean.
Stayed 15 nights in Jan 2024

8/10 Good

Irene

Traveled with group
Nice accommodation
Accommodation was basic but good comfy beds, air conditioning and ceiling fan, clean bathroom good shower and water pressure. No fridge in room but in share kitchen on top floor and wifi worked well . Good location you could walk everywhere. Can be a little loud at night you may want ear plugs.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities
The guy in charge was great and very personable. A great basic place in a wonderful location.
Stayed 2 nights in Dec 2023

6/10 Okay

Hector M

Stayed 1 night in Dec 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located.
Stayed 1 night in Jan 2022

10/10 Excellent

Alex, Montreal, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given room number 7 and it was amazing. 1 double one single bed with a small private balcony overlooking the lagoon and several beaches. The rooftop patio gave panoramic views of the ocean, mountains, lagoon and just steps away from the malcon. Room 4 has a private balcony as well. Plus there is a communal kitchen to use. Not perfectly equipted but we travel with some cooking gear so it served us well.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay I left shortly after I arrived, the property was terrible, did no look anything like the photos and I had to find another place to stay.
Stayed 6 nights in Feb 2020

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ir esa clean And comfortable, but the mattress is not, the area is to noisy at night
Stayed 2 nights in Jan 2019

8/10 Good

Sam n Blanca, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach with great views
Hotel staff was very helpful, rooms were very confy and clean. Great views of the ocean and lagoon from our top floor suite. All sorts of amenities close by and restaurants

4/10 Poor

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

lucio cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Dec 2023

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
EXCELENTE SERVICIO; VOLVERIA A RESERVAR. MUY CERCA DEL MALECON, PRACTICAMENTE NO NECESITAS TU COCHE PARA TRASLADARTE POR LA CERCANIA DE LAS PUNTOS ATRACTIVOS.
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No muy bueno
El hotel tiene buena ubicación, pero la limpieza no es nada buena, el ventilador estaba oxidado y en la mañana del aire acondicionado salió una enorme cucaracha. Además del ruido en la. Noche por el bar de un lado. Por el precio de mil la noche que no es barato, la relación calidad precio es malisima. Además que no encontré lugares que están en las fotos, es un cuarto sencillo unicamente y no hay estacionamiento.
Stayed 1 night in Jan 2022

10/10 Excellent

Daniel Guzman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicación
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Ixchel, Jal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y muy limpio, tiene lo necesario para conocer barra
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto que pude tomar la hab desde temprano, el staff es amable y la habitacion tiene las comodidades necesarias, unicamente tuve problemas con el internet la mañana siguiente y por la noche haynun club cerca super ruidoso hasta 7am (lleven earplugs) a mi no me molesto pero a mi compañia si
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalacoones deteriodadas para elmprecio demasiadas caras con cucarachas deberia expedia hacer revisionnprevia
Stayed 2 nights in Jan 2020

10/10 Excellent

Vianey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, la gente muy amable, lugares de diversión muy cercanas
Stayed 1 night in Dec 2019

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Necesidades.
El hotel necesita estacionamiento propio.
Stayed 1 night in Dec 2019

8/10 Good

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fácil de llegar, buena ubicación y atención.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen servicio
muy buen servicio el personal muy amable y dispuestos a ayudarte en todo la habitacion muy limpia
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
para pasar una noche en vela
El hotel se encuentra frente a los antros que dan a la playa y todo el ruido del bar se escucha completamente en los cuartos hasta mas de las 3 de la madrugada. No se puede dormir debido al ruido extremo. El hotel solo ofrece el cuarto ,tv, jabon y shampoo. Nada mas! no hay agua embotellada, no secadora de pelo, no alberca, lo cual no concuerda con el precio que se cobra.
Stayed 1 night in Feb 2019

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel comodo, limpio cerca de la playa, solo le falta estacionamiento.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
La zona es muy sucia y abundaban indigentes, de noche parece peligroso.
Stayed 4 nights in Aug 2018

6/10 Okay

Grace, Nuevo Mexico

Liked: Cleanliness, staff & service
Hotel chico cerca de la playa
El hotel se encuentra cerca de la playa, se tiene que salir, atravesar la calle y caminar algunos metros para llegar a la playa pública. Es un hotel bastante chico, los cuartos son chicos pero tiene lo necesario para una estancia tranquila y económica. El personal es bien atento y amable.
Stayed 3 nights in Apr 2018

6/10 Okay

David, San Luis Potosí

Cerca de la playa
Hotel sencillo, ubicado cerca de la playa y de la zona nocturna de Barra de navidad. Si quieres ir de fiesta es un lugar ideal, si vas a descansar no tanto
Stayed 1 night in Mar 2018

10/10 Excellent

susi, ciudad guzman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable, cerca de la playa.
Excelente trato del personal, buena ubicación del hotel, limpio, cómodo, buenos servicios!
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Buen viaje
Excelente lugar para divertirse o descansar, pueblo mágico con cálida gente y extenso turismo
Stayed 3 nights in Jan 2018

6/10 Okay

Dolores, Guadalajara

Liked: Cleanliness, staff & service
Hotel básico, punto central de atractivos.
La atención es excelente y el lugar limpio. Podrían mejorar la calidad del servicio si limpiaran las habitaciones durante la estancia u ofrecieran papel y toallas limpias. Si hubiera agua en recepción y en la cocina.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Comodo, amables pero no pude dormir.
La persona muy amable y muy al pendiente. El detalle es que está frente a un bar con música muy pero MUY alta y no pudimos dormir. A las 4am le llamamos al encargado y sin pretexto alguno fue al hotel y nos asignó una nueva habitación, sin embargo esta ultima no contaba con tv ni llegaba el internet.
Stayed 1 night in Sep 2017

10/10 Excellent

Tyris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandiosas vacaciones
Fueron unas muy buenas vacaciones. El pueblo es muy pintoresco , el personal amable y servicial y al hotel está agradable .
Stayed 4 nights in Jul 2017

10/10 Excellent

Cynthia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joya con vista
El único detalle fue que tienen problemas para ver las reservaciones que llegan de hoteles.com