Superior Room, 1 Queen Bed, Terrace | Bed sheets

Reviews of Vasanta powered by Sonder

3 out of 5
Vasanta powered by Sonder
Carrer de Casp, 31, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1026 reviews" "
Rating 8 - Good. 265 out of 1026 reviews" "
Rating 6 - Okay. 46 out of 1026 reviews" "
Rating 4 - Poor. 16 out of 1026 reviews" "
Rating 2 - Terrible. 10 out of 1026 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ron

The room was very clean and quiet. Communication was very good and the location was outstanding. I would definitely stay again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking distance to plaza caralunya and ridemovi bikes nearby. Great customer service upon arrival. Effective and efficient communication with personnel via whatsapp. Super safe place, clean rooms and nice room view from balcony. I left a jacket in the hotel and as soon as I left I got a call from the personnel and they will ship it back to me.

6/10 Okay

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Sylvia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The positives first: the rooms were clean and comfortable and once we were inside them it was fine. The negatives however were numerous. Our family had requested a 4-person room and when we arrived after a long day of travel, we found that the bathroom ceiling was leaking and the floor was completely wet and getting flooded. There is no reception on the premises so we had to call and text to let someone know. It took a few calls before anyone answered thought when they finally did they gave us new codes for two separate rooms, as there was no other 4-person room available. Then in one of our new rooms, the WiFi didn’t work and we called again to tell them immediately. The person who answered said they would look into it but it was never fixed for the entire stay. Also the water dispenser in the lobby didn’t work and they also said they would fix that, but that was not done either during our stay. As I said, the rooms themselves were clean and comfortable enough but the lack of a reception desk on the premises and the inattention to our issues was frustrating. We would not stay here again and I will avoid hotels with no onsite personnel in the future.
Stayed 2 nights in Aug 2023

2/10 Terrible

Lea

Stayed 1 night in Jul 2023

10/10 Excellent

Kathryn

Stayed 4 nights in May 2023
Response from The Sonder Team on 2023/6/21
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your future visits even more enjoyable, please let us know. We look forward to welcoming you back soon!

2/10 Terrible

Karla

Traveled with family
Disliked: Amenities, property conditions & facilities
There is no front desk, so none to ask or communicate directly, web check in (terrible for an old person which is not familiar with technology) and any inquiries through phone calls… problem not solved The room was booked for 3 people and and had no bedding set (sheets, pillows etc) for the sofa bed, although they said it was inside the closet, we were not able to find them at all
Stayed 1 night in Sep 2022

4/10 Poor

Margot Irvine

Stayed 2 nights in Sep 2022

8/10 Good

Arbin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
PLEASE NOTE THERE IS NO RECEPTION AT THIS LOCATION. You will get an e-mail day before arrival with check-in instruction and you'll have to check-in yourself. WE DIDN'T KNOW & WE WERE FRUSTRATED. OTHER THAN CHECK IN, EVERYTHING ELSE WAS GREAT - great location, nice/clean/big rooms, walking to distance to everything, and very private setting.
Stayed 2 nights in Jul 2022
Response from Sonder on 2022/9/5
Thank you for sharing your experience, Arbin. We're glad to know that you enjoyed our locations and clean rooms. However, we're sorry we didn't communicate properly the check-in process. Our 24/7 support team is available via phone, text, and email in order to assist you.

10/10 Excellent

Arend

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022

6/10 Okay

Roberta

Traveled with family
Liked: Amenities, property conditions & facilities
The best part about our experience was the communication with the concierge, which was quick and thorough. Also, the location was very convenient. Other than that, I don’t think I could recommend this property. The online check in process was tedious and time-consuming. Our room was very small and uncomfortably hot. The toilet and shower lacked privacy. The sheets were stained with bodily fluids. Despite the signage in the room demanding no parties, even quiet ones, our neighbors woke us around 3 AM with a large, loud gathering.
Stayed 1 night in Jun 2022
Response from Sonder on 2022/6/29
Thanks for sharing your experience. We're happy to know that you liked our location and that our staff was helpful. However, we are sorry to hear that you had issues with the check-in process, air conditioner, and cleanliness. Your opinion is very important to us in order to improve our services. Rest assured that we will take the appropriate measures to avoid this from happening in the future. If you decide to give us another try we would love to make it up to you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic, quirky & unique! Fell in love with it at first sight & was completely enamoured once I arrived! It has all you could expect & want from a Boutique Hotel in the heart of this beautiful city! Gabriel was an excellent host/guide & I look forward to returning to this magical place!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
By far this was the Worse experience to ever had in a Hotel in my entire life and traveling. They made me wait 8 Hours to have access to a room. Yes, I got there earlier, but they should place me in the "first" room available. I even offered to pay "any extra" in order to get the room sooner and I was told there was no need. This is Unacceptable and unhuman to treat a customer that way. No excuse to Act or treat anyone like that.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property! Extremely great hospitality (Thanks Gabriel!!), spacious rooms and quiet area. The room went above our expectations and Gabriel (owner I believe) was so accommodating. Cannot recommend this property enough. We felt so safe and welcome. Also, he has a cute little breakfast spread in the morning with croissants and coffee so you can have a little fuel. 11/10!
Stayed 1 night in Feb 2020

6/10 Okay

nuria

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy...
Good: The property was nicely appointed and in a great location. The front desk clerk was helpful, and the room was fine. Only complaint with room setup was no street view (an internal facing balcony was available) and no instructions for how to use the climate system. Bad: NOISE! I was on the 2nd floor, and could clearly hear the family that lives above (apartment) clomping, shouting, and playing music until 2am. I had a 7am flight (4am wakeup), so this was really bad. Hotel should provide a white noise machine or make other arrangements based on guest profile (I was a single business traveler and made my early departure clear - would have loved a quieter space).
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Fantastic location, beautiful room and excellent price
Stayed 3 nights in Feb 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mid range choice
Central position with easy access to the main attractions of Barcelona. Good choice of small hotel if you want quality, characterful surroundings but don’t need all the facilities of a larger hotel like on-site bar and restaurant - plenty close at hand!
Stayed 4 nights in Feb 2020

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pure little Gem
Wonderful stay. Lobby and Room is carefully decorated with an exotic touch. The lobby staff makes you feel like a VIG= Very Important Guest.
Stayed 1 night in Jan 2020

8/10 Good

PetrusPoon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good location and close to every attraction. The sofa bed is not so comfortable and give us a hard time. Staff are nice and helpful too.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central location
Loved the hotel. The room was spacious and clean. The location is excellent, surrounded in close by attractions and with great transport links.
Stayed 3 nights in Dec 2019

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from VASANTA HOSTAL BOUTIQUE on 2019/12/29
Muchas gracias por su estancia en Vasanta, le esperamos en una nueva ocasión Saludos.

10/10 Excellent

Leonardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from VASANTA HOSTAL BOUTIQUE on 2019/12/29
Muchas gracias por su estancia en Vasanta, le esperamos en una nueva ocasión Saludos.

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This hotel was beautiful and the location was excellent. The street can get noisy at night, but it is the city! Loved everything about our stay.
Stayed 3 nights in Dec 2019
Response from VASANTA HOSTAL BOUTIQUE on 2019/12/29
Thanks Hillary for your coment and your stay in Vasanta. We are waiting for you in another time. Regards.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Maxim, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities and great location near center. The room and the terrace are very comfortable
Stayed 3 nights in Dec 2019

10/10 Excellent

Luis

Stayed 1 night in Dec 2019

10/10 Excellent

jacklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Great area. Great little hotel. Only stayed one night on our way back from a Cruise, but it was very close to the Gothic District, shopping, metro, site seeing buses, etc. would definitely stay here again.
Stayed 1 night in Dec 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stay by couple before cruise
Very nice boutique hotel near Placa del Catalyna. Comfortable, clean, quiet, secure.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this boutique hotel! It had so much character. With a great location in Barcelona, we felt very safe and close to things to do. These little studio style rooms were just perfect for our first night on our honeymoon. The shower was great and no shortage of hot water. Our room had a super cute patio but too bad it was a little too chilly for us to enjoy. They have complimentary coffee and tea in the lobby and pastries for breakfast. After our whole trip in Spain, that donut was the best one we had! The staff was very friendly and bilingual. We really recommend this hotel and will stay again if ever back in the area.
Stayed 1 night in Nov 2019

10/10 Excellent

Josh, Dallas

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just the right size. The room was tight, but big enough for a family of four.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Carolyn, Moncton, New Brunswick, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic! Close to la rambla,hop on bus, within walking distance to la sagrada Família. Would recommend this spot!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable bed and hands down the nicest bathroom we’ve had at any hotel we’ve stayed at. The location was also perfect for walking to major tourist locations.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with group
Our reservation was cancelled but the hotel was not notified by travelocity!!! WeI won't be booking through travelocity anytime soon again! TMcN and TMK
Stayed 1 night in Oct 2019

10/10 Excellent

Loling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well appointed room for a small hotel. The central location is excellent. The staffs are friendly and knowledgeable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, very clean and close to all main attractions.
Stayed 2 nights in Oct 2019
Response from VASANTA HOSTAL BOUTIQUE on 2019/10/30
Thank you very much Vivian for your comment. We are very happy that you have a pleasant stay. We wait for you on another occasion. Greetings.

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from VASANTA HOSTAL BOUTIQUE on 2019/10/28
Thank you very much. We are very happy that you have a pleasant stay. We wait for you on another occasion. Greetings.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy at checkin was rude a few times during check in but the room and location for value was good
Stayed 1 night in Oct 2019
Response from VASANTA HOSTAL BOUTIQUE on 2019/10/28
Thank you very much Ryan for your comment. We are very happy that you have a pleasant stay. The indications that we have transmitted will try to solve them. We wait for you on another occasion. Greetings

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from VASANTA HOSTAL BOUTIQUE on 2019/10/30
Thank you very much. We are very happy that you have a pleasant stay. We wait for you on another occasion. Greetings.

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019
Response from VASANTA HOSTAL BOUTIQUE on 2019/10/23
Thank you very much. We are very happy that you have a pleasant stay. We wait for you on another occasion. Greetings.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Great location and customer service.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location.
Lovely hotel in a great location. Rooms are nicely decorated, very clean our room was cleaned on a daily basis during our 3 day stay.
Stayed 3 nights in Sep 2019

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very nice hotel on a quite street with lots of things to see in walking distance.
Stayed 1 night in Oct 2019