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Reviews of Upper Diagonal

4 out of 5
Upper Diagonal
Passeig Manuel Girona, 7-21, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 228 reviews" "
Rating 8 - Good. 77 out of 228 reviews" "
Rating 6 - Okay. 11 out of 228 reviews" "
Rating 4 - Poor. 5 out of 228 reviews" "
Rating 2 - Terrible. 5 out of 228 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Celia Nell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfy, fabulous location for the tennis fans, with friendly and helpful staff. Too bad the interior decor is so grim—all dark gray, no color. And the bathroom is designed for a tall person who takes showers, not a short person who takes baths, or any person with back or joint problems who would have difficulty climbing into the bathtub. I would definitely recommend it to any limber person attending the tennis tournament!
Stayed 3 nights in Apr 2024

4/10 Poor

Tania

Traveled with group
Disliked: Amenities
Staff in reception was very warm and friendly. Good breakfast options. Conveniently located away from the city, safe neighborhood.
Stayed 3 nights in Mar 2024
Response from Front Office on 2024/4/7
Thank you Tania for your time and leave us a comment.We hope to see you soon. Best regards.

6/10 Okay

Neesaytee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We ended up leaving after the first night because it’s pretty for away from a lot of the main attractions in Barcelona. The room was tiny but clean. I just didn’t love the location
Stayed 3 nights in Mar 2024
Response from Front Office on 2024/4/2
Dear Neesaytee, The hotel is far from the city center but we have the public transport directly to the city center. We are sorry if you didn'y like the situation.Regards.

8/10 Good

Chillonda

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Front Office Manager on 2024/3/21
Dear Ms Chillonda, Thank you for your message and your time to leave us a comment about your stay in Upper.We hope to see you soon.Regards.

10/10 Excellent

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and very comfortable. the staff was really nice and attentive Made me feel welcome
Stayed 1 night in Jan 2024
Response from Front Office Manager on 2024/2/11
Dear Jessica, Thank you very much for your time and leave us a comment about your stay in Upper. We hope to see you soon.Regards.

10/10 Excellent

Kalpesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 13 nights in Jan 2024
Response from Front Office Manager on 2024/2/11
Dear Kalpesh, Thank you very much for your comment.We hope to see you soon.Best regards.

10/10 Excellent

Abubakar

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Response from Front Office Manager on 2024/2/11
Dear Abubakar, Thank you very much for your kind review and we hope to see you soon.Regards.

10/10 Excellent

marco, onalaska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit far away from the things I do such as yoga and gym.
Stayed 5 nights in Nov 2023

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are a bit Spartan, but everything functions well. that's the only reason I would not give it 5 stars. What is really fantastic about this hotel/restaurant is the restaurant. The food quality is exceptional and the indoor/outdoor restaurant is open all day and nigh, and you will be served whatever you want at any time you want. This is important when you are jet lagging. breakfast at 5:00 pm, no problem. Sit down and have a coke at dinner hour, no problem. but the food is exceptional. Everything on the menu was excellent. I enjoyed several dinners, and others who I knew staying there, from the conference we were attending, had exactly the same experience. Stay at Upper Diagonal for the food, service, and cleanliness.
Stayed 4 nights in Sep 2023
Response from Front Office Department on 2023/9/19
Dear Mr Thomas, Thank you very much for your review.We will keep working hard to offer a perfect complete experience.Best regards.

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, nice rooms, restaurant has a delicious menu.
Stayed 1 night in May 2023
Response from Front Office Department on 2023/6/21
Dear guest,Thank you very much for your trust in us and we hope to see you nexttime.Best regards

6/10 Okay

Louise, Barcelona

Stayed 9 nights in May 2023
Response from Front Office Department on 2023/6/30
Apreciada huesped.Muchas gracias por su comentario.No dude en contactar con nosotros si quiere volver a alojarse en BarcelonaUn cordial saludo.

10/10 Excellent

Hassan Floyd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Great Staff and the area is so nice. The staff is so helpful and makes sure you are taken care of during your stay. I would gladly stay here again!
Stayed 6 nights in May 2023
Response from Front Office Department on 2023/6/5
Dear guest,Thank you very much for your review and we hope to see you in the future.Best regards.

2/10 Terrible

Hans

Traveled with partner
Disliked: Staff & service
Office personnel was unable to satisfy our needs in any way.
Stayed 1 night in Apr 2023
Response from Front Office Department on 2023/4/26
Dear Mr Hans.Thank you for your message. Could you please specify which needs the Front Office didn't solved?Regards.

2/10 Terrible

Nastasi

Business traveler
Liked: Staff & service
Disliked: Amenities
So noisy could not sleep, even after asking for a quiet room. My first night I was given a twin room after booking a double bed.
Stayed 5 nights in Feb 2023

8/10 Good

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

nick

Stayed 3 nights in Dec 2022

10/10 Excellent

Milton

Stayed 1 night in Nov 2022

6/10 Okay

Tarun Reddy

Stayed 4 nights in Sep 2022

10/10 Excellent

Gay

Stayed 1 night in Sep 2022

10/10 Excellent

Pablo, Washington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and overall comfort.
Stayed 1 night in Sep 2022

10/10 Excellent

Carl Roger, Chorley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Camp Nou; easy access to the metro for getting around the city
Stayed 5 nights in Aug 2022

8/10 Good

Sílvia

Stayed 1 night in Jul 2022

10/10 Excellent

Adegas e Ferreira lda Dr

Stayed 2 nights in Apr 2022

10/10 Excellent

emiliano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , excellent restaurant.
Stayed 6 nights in Apr 2022

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Octavio

Traveled with family
excelente service
Stayed 1 night in Mar 2022

10/10 Excellent

emiliano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍
Stayed 4 nights in Mar 2022

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy buen servicio, con habitaciones modernas y muy limpias.
Stayed 2 nights in Feb 2022

8/10 Good

Winona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quite. Terrible restaurant! Ate twice and food was below average.
Stayed 3 nights in Jan 2022

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t hesitate lovely place
Really nice hotel, clean and comfortable
Stayed 1 night in Nov 2021

10/10 Excellent

wesam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like every thing .. i have booked near camp nou and was perfect. 9 min walk to metro station.
Stayed 4 nights in Oct 2021

10/10 Excellent

jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

10/10 Excellent

Nemanja, Linden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and professional staff
Stayed 4 nights in Sep 2021

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience.
Great friendly service!
Stayed 1 night in May 2021

10/10 Excellent

Yacov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2020

10/10 Excellent

adriana v

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff were really helpful. Rooms were comfortable. It was easy to walk around to where we wanted and there is also a metro stop under 10 minutes.
Stayed 7 nights in Jul 2020

2/10 Terrible

MRS F

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No flexibility
Paid in full December 2019 for trip in July. Non-refundable rate. Due to COVID 19 my flights were cancelled so I couldn’t travel. Hotel wouldn’t refund my money neither did they offer vouchers or alternative dates. Very disappointed indeed
Stayed 2 nights in Jul 2020

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona stay
Nice hotel, staff very friendly and helpful. Breakfast and evening meal were excellent. Nice quiet area with plenty of restaurants nearby
Stayed 2 nights in Feb 2020

10/10 Excellent

Luis, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great restaurant. Everything you need while traveling for business.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

4/10 Poor

Miguel

Stayed 1 night in Oct 2019

10/10 Excellent

Lyudmila Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no title
Our stay at the hotel was pleasant and left good impression. The location of the hotel is pretty convenient. Metro station is within a walking distance.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the ATP Tennis. Very friendly helpful staff. Would have preferred a buffet breakfast rather than a set menu. Shower kept going hot & cold.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diagonal did not look ok like a hotel.from the outside to me. The interior reminded me very much of Scandinavian styling but with a bit darker gray wood rather than natural wood color. I used the workout room and the hotel was pretty quite. The restaurant was very good. Many non guests use this restaurant which is .good indicator of how good it is.
Stayed 3 nights in Apr 2019

10/10 Excellent

Rebecca, Tucson, AZ

Business traveler
Liked: Cleanliness, staff & service
Wonderful staff, beautiful hotel, and delicious restaurant. Very accommodating for those from outside of Spain!
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019