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Reviews of Residencia Universitaria La Ciutadella - Campus Accommodation

2 out of 5
Residencia Universitaria La Ciutadella - Campus Accommodation
Passeig Pujades, 33-37, Barcelona, Barcelona

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Amman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrico y limpio el lugar
Stayed 4 nights in Aug 2023
Response from RESA La Ciutadella on 2023/8/22
¡Gracias José!

4/10 Poor

Terri

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely hot, the small fan provided was inadequate. The bathroom smelt moldy and the shower curtain wasn't clean. The staff was very nice and helpful, front desk as well as cleaning staff. In addition it was nice having a kitchenette.
Stayed 8 nights in Aug 2022

6/10 Okay

Natalia E

Stayed 5 nights in Aug 2022

2/10 Terrible

Fatih

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not w hotel , it is a youth . Terrible room , no a/c Terrible breakfast Worst place i have ever stayed
Stayed 3 nights in Jul 2022
Response from La Ciutadella on 2022/7/23
Lamentamos que tu estadía no haya sido lo que esperabas. Estamos felices de atenderte en próximas ocasiones.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Wonderful stay. Great studio like room with fridge and stove and private bathroom. Good value for all it offers. Includes gym for a good workout. Fast WiFi connection. Very clean rooms Huge park accross the street walking distance to restaurants, shopping and train. Staff could not be nicer and very accomodating. I highly recommend and enjoyed my stay
Stayed 10 nights in Aug 2021
Response from Guest Relations on 2022/2/8
Thanks so much for taking the time to review us, such a pleasure to comfirm that both facilities and services as well for our location did cover your expectations and needs. We look forward to welcome you back soon.

8/10 Good

James

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location is amazing. Facilities are basic... the lack of aircon in a heatwave was a killer but good value for money
Stayed 7 nights in Aug 2021
Response from Guest Relations. on 2022/3/9
Thanks so much for your review. See you soon great.

10/10 Excellent

Svitlana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Guest Relations on 2021/8/25
Gracias por tu magnífica puntuación.

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Very hot! No A/C. No Tv. Higher price for this property.
Stayed 1 night in Jul 2021
Response from Guest Relations on 2021/8/25
Dear guest, thanks for your review. We deeply regret that your experience wasn´t as relaxed as you deserved. We offer several categories of rooms, we highly recommed you to ask for a comfort room with air conditioned for a more comfortable stay, nevertheless at each room without air conditioning, (as announce on the website), we let for free fans. We´ll be glad to wellcome you back soon. Thanks once more for your feedback.

6/10 Okay

Johan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 6 nights in Aug 2023
Response from RESA La Ciutadella on 2023/8/22
¡Gracias Johan!

8/10 Good

habibollah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très sympa et souriante
Stayed 7 nights in Jul 2023
Response from RESA La Ciutadella on 2023/8/22
¡Gracias Habibollah!

8/10 Good

marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from RESA La Ciutadella on 2023/8/22
¡Gracias Marion!

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal y position
Stayed 3 nights in Aug 2022

6/10 Okay

Alessandro

Liked: Cleanliness, staff & service
la posizione - 100€ al giorno senza aria condizionata ad agosto è follia pura
Stayed 18 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Quente demais
O quarto era espaçoso. Ha uma mini cozinha com fogao eletrico e frigobar, alem de copos, pratos e talheres. O servico de limpeza e arrumação do quarto nao foi realizado todos os dias. O pior de tudo ficou por conta do calor/abafado. Viajei na segunda quinzena de agosto e o quarto nao tem ar condicionado so um ventilador que nao deu conta .
Stayed 5 nights in Aug 2022

2/10 Terrible

Marcel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SCHRECKLICH!!!! AUf gar keinen Fall im Sommer buchen. Ich hatte konstante 36 Grad im Zimmer... einfach nur grauenvoll. Hat mir meinen gesamten Urlaub vermiest!
Stayed 11 nights in Aug 2022

8/10 Good

Sara

Liked: Staff & service, property conditions & facilities, room comfort
Viaggio in coppia
Residence completo di pentole e posate. Prese, manca il phon da chiedere in reception. Per il resto due ventilatori a posto del condizionatore
Stayed 2 nights in Aug 2022

8/10 Good

Seraina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Preis Leistung stimmt. Es ist auch zu Fuss vieles gut erreichbar (Strand 25 min, Sagrada Familia 20) Es war sauber aber natürlich nicht mit viel schnick schnack ausgestattet. Keine Klimaanlage. Frühstück eher dürftig. Personal aber sejr freundlich und hilfsbereit.
Stayed 3 nights in Jul 2022

6/10 Okay

Charlotte

Stayed 1 night in Jul 2022

2/10 Terrible

Ayse

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Jul 2022

2/10 Terrible

Finn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

CRISTINA FERNANDEZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación sencilla y limpia. La residencia está muy bien ubicada, cerca del metro, tren y tranvía y a 15-20minutos caminando de las principales atracciones turísticas.
Stayed 7 nights in Aug 2021
Response from Guest Relations on 2022/2/8
Muchas gracias Cristina por tus amables palabras, celebramos saber que has podido disfrutar de una agradable y cómoda estancia con nosotros, hasta pronto.

8/10 Good

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréablement surprise
Chambre simple et efficace avec une petite kitchenette Nettoyage fait tous les jours Il fait tout de même un peu chaud mais il y avait 2 ventilateurs Résidence plutôt calme
Stayed 3 nights in Aug 2021
Response from Guest Relations on 2021/8/25
Merci Audrey pour tes commentaires. À bientôt.

10/10 Excellent

Claudia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 9 nights in Aug 2021
Response from Guest Relations on 2021/8/25
Gracias por tu puntuación.

8/10 Good

Mohamed Islam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from Guest Relations on 2021/8/25
Thanks Mohamed for rating us.

6/10 Okay

Karina

Liked: Staff & service
Estancia buena
Puntos a favor: 1. La ubicación es excelente 2. El personal es muy amable 3. El desayuno básico pero bueno y la atención del restaurante es genial 4. La cocina ayuda un montón para aquel que desea ahorrarse algo de dinero 5. Poder dejar las maletas mientras uno pasea después de el check out 6. Habitaciones sencillas pero con todo lo básico 7. Clóset bastante cómodo y espacioso Puntos en contra: 1. Las habitaciones no se parecen en nada a las que ponen en las fotos (realmente parece otro lugar) 2. No dejan jabón, lo cual en tiempos de covid es inconcebible 3. No hay aire acondicionado y si bien al menos mi habitación tenía ventana a la calle a veces el ventilador no era suficiente (y eso que no hacía tanto calor a comparación de otros veranos) 4. Mis sábanas se ensuciaron con un poco de comida y me pude dar cuenta que a pesar de eso no las cambiaron (era una mancha pequeña que casi ni se veía, por eso no me importó mucho, y en realidad no está mal si hablamos de cuidar el ambiente. 5. Era evidente que no limpiaban bien la habitación porque encontré cosas que se habían caído antes de irme sin recoger 6. El lugar en general parece un poco descuidado 7. Estéticamente no es muy bonito
Stayed 3 nights in Aug 2021

8/10 Good

ALBERTO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estudio cómodo y limpio, bien situado y con buena relación calidad-precio (en relación a los precios habituales de Barcelona...). Hay discrepancias entre las fotos del anuncio y la realidad pero, en general, es un alojamiento recomendable.
Stayed 2 nights in Jul 2021
Response from Guest Relations on 2021/8/25
Apreciado Alberto, gracias por haber escogido nuestra residencia. Estamos muy contentos de saber que has podido disfrutar de una estancia agradable con nosotros. Esperamos encantados de poder volver a darte la bienvenida. Hasta pronto.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logement fonctionnel et bien situé .
Stayed 3 nights in Jul 2021
Response from Guest Relations on 2021/7/16
Merci bien pour votre review.

10/10 Excellent

Mohammed, France

Traveled with family
Liked: Cleanliness, amenities
Nous avons passé des moments agréables avec une très bonne enbience partager avec les envoyés de la résidence
Stayed 9 nights in Jul 2020
Response from Guest Relations on 2020/8/19
Chère Mohammed, merci pour votre avis et pour avoir choisi notre résidence. Je suis heureux que vous ayez apprécié votre séjour chez nous. Nous sommes impatients de vous accueillir de nouveau à La Ciutadella. Salutations cordiales,