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Reviews of ZEN Rooms Pratunam

3 out of 5
ZEN Rooms Pratunam
70/1-4 Soi Petchburi 15, Petchburi Rd., My Hotel Pratunam, Bangkok

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

7.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Oh dear. Where do I begin? Check-in: Guy at front desk had a perpetual frown when we checked in as if he was bothered by our arrival/presence. I asked to see the room first upon check-in before taking my luggage upstairs. His first comment was that i cant get my money back even though mothing was said aboyt refunds or money. When wr went to see the room. The door was already open and the pl
Stayed 4 nights in May 2018

8/10 Good

Wong , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay.
I book Zen Hotel, but they change me to My Hotel. Zen Hotel look not so clean, I went to Zen Hotel, counter, heard some customer complaints no Aircon & water slow, luckly they send me to My Hotel.