Shock when arrived this hotel. We booked 3 Rooms. 2 of the room's condition very terrible. Got smell, Air conditioner not cold & CARD KEY CAN ALSO USE FOR OTHERS ROOM. Totally difference with what you see in website when you doing booking. Once request changing room, the staff keep saying no extra room. After numerous complaint, finally we get 2 new room but still "DISAPOINTING", air conditioner like fan mode. What i feel not happy with this hotel is when we check in staff advise no extra cost for extra bed(original room), unfortunately when we check out, they asking paid additional THB 2400 for extra bed BUT NO BED SUPPLY FOR US (new room).
FELL ANGRY