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Reviews of Spittze Hotel Pratunam

3 out of 5
Spittze Hotel Pratunam
26/1 Soi Phetchaburi 11, Phetchaburi Rd, Bangkok, Thailand

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 49 reviews" "
Rating 8 - Good. 18 out of 49 reviews" "
Rating 6 - Okay. 9 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 5 out of 49 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

R.

Stayed 1 night in Oct 2023

10/10 Excellent

PATRICK ONGART

Stayed 2 nights in Sep 2023

6/10 Okay

Derick

Business traveler
Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Chee Uei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Loo

Liked: Cleanliness, staff & service, property conditions & facilities
good location. value for money.
Stayed 1 night in May 2023
Response from Bussaparat Rajjasong : Resident Manager on 2023/6/3
Dear Loo,Thank you very much for your kind review. It was a pleasure having you and we are extremely delighted to learn that you had a great time and enjoyed our property. We look forward to welcoming you back again soon!Sincerely,

2/10 Terrible

Kamran

Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stayed 5 nights in Sep 2022
Response from Spittze on 2022/9/30
Merci pour votre aimable soutien. Nous espérons que nous aurons la chance de vous accueillir lors de votre prochaine visite.

8/10 Good

Nittha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the city easy to access everywhere, and walkable to BTS station and shopping mall
Stayed 5 nights in May 2022
Response from Somsak Kasirak / Guy on 2022/6/15
Dear Khun Nittha, First of all, thank you for review our hotel and gave a high score with us. We hope you will coming back to stay with us again in the next holiday. Best regards,

8/10 Good

Nittha

Traveled with family
Liked: Staff & service
The hotel area consider in the center of the city
Stayed 1 night in May 2022
Response from Somsak Kasirak / Guy on 2022/6/15
Dear Khun Nittha, Thank you for your high score and gave review while you stay with us Spittze Hotel. We hope you will coming back to stay with us again in the future. Best regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent affordable hotel
Smiling courteous staff. Request was given.
Stayed 3 nights in Feb 2020
Response from DEA on 2020/3/28
Dear Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Dechar Suwansukho (DEA) Hotel Admin

6/10 Okay

VIRGIL, MALAYSIA

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff & service -when check in, one of the staff (a guy) ask me to WAIT, after 30min later, no one come to me for check in, i dont know they ask me to wait for wat, then i no mood to ask a gal for check in, she is very nice, i like her, and very fast she settle all for me. Cleanliness -so far so good, toilet dont have exhaust fan, after bath very hot and stuffy. -when open aircond, its very smelly, please check for it
Stayed 4 nights in Feb 2020
Response from DEA on 2020/3/29
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations.

8/10 Good

Eng Hao

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Kok Kuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fine. Transport was a good thing providing customers to main road.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kok Kuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Tv was lousy. Shutter service driver was rude n fierce.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Location was good for us. Could use new linens/towels as there was some staining. Still a pleasent stay though
Stayed 3 nights in Nov 2019

10/10 Excellent

CKChan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and great.
Stayed 3 nights in Oct 2019

8/10 Good

Miao Xin

Liked: Cleanliness, property conditions & facilities, room comfort
New and comfy hotel
Located at a good spot in Pratunam. New and clean. Just that the walls were really thin and you could hear everything outside your door. Left my luggage at the concierge but when I collected back my luggage I received a dented luggage handle and now I have a spoilt luggage because the handle cannot be kept back. Staff can improve on their handling skills. Otherwise, a comfy hotel.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
A busy hotel 5-7min walk away from main road and BTS station. The hotel has a local free shuttle service however about half the time the shuttle was broken down or the driver wasn't there!. The rooms were fine although the sound proofing could be better from the corridors could be better. There is a small fridge, kettle, hairdryer in the room and the hotel gives daily bottles of drinking water. The AC worked well. TV was not good for English channels. There is a GOOD on-site massage service which operates from 11am - 1pm. Prices were comparable to the high street and they even had a discount (happy hour!) from 11am - 6pm. Breakfast was fine (not a huge choice but it was ok) however it was almost the same every day. All the staff were really good and friendly. Overall a fair choice for the price paid and I would consider coming here again.
Stayed 10 nights in Aug 2019

8/10 Good

BEH

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Amenities
Housekeeping is terrible.
Stayed 3 nights in Jun 2019

6/10 Okay

ThawZin, Singapore

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Shower room- Shower head cannot remove. Room service- they just pull the bed sheet and prepare the bed. But still found my used shirt under the blanket. lol. - No fridge in the room. Only have wine chiller. - And their Tuk Tuk service. Don't reline on it. Actually can walk to the drop off location. Driver give attitude when asked for service.it the first time meeting him and asking him. I am not sure why is he angry with us or that the way he is. Other staff are friendly and helpful.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
First, value for money? 10/10! Compared to other properties nearby, the amount we paid via Expedia is way below the average daily rate for hotels in the vicinity. Which is why when we got in the hotel, we were absolutely impressed with the room - everything looked new, smelled fresh (no suspicious smells), all the sheets and towels looked new, and the walls have great finishing. The bathroom looked really clean, fresh, and very inviting. The location is also great for us. It's surrounded by private houses and hotels so the area is quiet and clean, but at the same time a couple of minutes walk to some shops, restaurants, and a mall. Only issue we found was a single strand of long hair on the new towel, some dust below the night lamp, and some juice (?) stains and hair on the floor below the bed (which we only discovered when we moved the bed, so not really a big deal for us). Overall, we would definitely recommend this hotel and book it again when we come back to Bangkok!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good to visit again. very friendly staff.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff more friendly, room was so clean and very comfort
Stayed 1 night in Apr 2019

6/10 Okay

Carl, HKG

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Locaton is not convenient - need to pass through hectic market
Stayed 1 night in Apr 2019

8/10 Good

Chek Hunt, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service staffs :)
The staffs are amazingly friendly and helpful. Location is ok near market and BTS is not far away. I will recommend this hotel.
Stayed 1 night in Mar 2019
Response from GM on 2019/3/18
Thank you for you to stay with us as we have to serve you as the best service! Thank you so much.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent. Friendly and helpful staff. We will return again.
Stayed 4 nights in Mar 2019
Response from GM on 2019/3/16
We appreciated that you give fully review score with us, Thank you so much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from GM on 2019/3/5
Thank you for your fully review score!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Under construction and nor ready for guest. Noisy .
Stayed 4 nights in Feb 2019
Response from GM on 2019/2/23
Thank you for your comments' score

4/10 Poor

Kimihiro

When I checked out, I was suspected by receptionist that I smoked at balcony, although I never smoke in my life. When I was enter into my room after checked in, I smelled cigarette but it was not allowable. It was so embarrassed and I will never choose this hotel.
Stayed 1 night in Oct 2023

2/10 Terrible

Chun Lap

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible room. Please don’t make mistake.
Terrible room. Bed sheet with stain. Room very smelly and old. Not clean. Even no toothbrush provided. No room to change so I just directly check out and change hotel.Wasted time and money.
Stayed 1 night in Dec 2022

6/10 Okay

Helmut

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Schlechte Parkmöglichkeiten, bei min 70 Zimmern nur Platz für 14 PKW. Zimmerttüren schliessen sehr laut. Frühstück ist gut.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しいホテルで手頃価格
駅から徒歩10分, 比較的静かな場所でとても清潔なホテル, サービスも良い。
Stayed 3 nights in Jun 2022
Response from Somsak Kasirak / Guy on 2022/6/15
Dear Value Guest, Thank you so much for taking the time to leave us this amazing review. We hope you will coming back to stay with us again for the next wonderful day. Best regards,

8/10 Good

kim wai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這個酒店管理人员非常有禮 辨理入住手绩間单快捷 房间環景光猛 床乾淨较零静 步行5分钟可到達大街及沿途很多可好美食 整体都OK
Stayed 5 nights in Feb 2020
Response from DEA on 2020/3/29
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time

8/10 Good

Verified traveler

Stayed 6 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
壁が薄く、夜中にチェックインされた方の声がよく聞こえうるさかったです。 フロントが近い部屋だったのもあり、なおさら気になりました。
Stayed 1 night in Nov 2019

4/10 Poor

CHIA JUNG, 桃園

Disliked: Cleanliness, staff & service, property conditions & facilities
接駁車黑黑瘦小接待員，口氣極差，服務態度不好
地板，床鋪有髮絮，連續入住5天，反應了，依舊沒改善。 接駁車黑黑瘦小接待員，口氣極差，服務態度不好，會敢客人自己走路去附近景點
Stayed 5 nights in Aug 2019

2/10 Terrible

CHIA JUNG, 桃園

Disliked: Cleanliness, staff & service
接駁車黑黑瘦小接待員，口氣極差，服務態度不好
地板，床鋪有髮絮，連續入住5天，反應了，依舊沒改善。 接駁車黑黑瘦小接待員，口氣極差，服務態度不好，會敢客人自己走路去附近景點
Stayed 5 nights in Aug 2019

4/10 Poor

CHIA JUNG, 桃園

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
連續入住期間，發生大廳服務員，給其他房客重複跟我一樣的房號跟房卡
地板，床舖都有髮絮。接駁車一個細瘦黑的駕駛，態度惡劣。連續住5天，在中間發生早上6點有人拿房卡要開門，還好有鎖內鎖。查問得知，大廳重複給房間號碼跟房卡。真是可怕的住宿經驗
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาด อาหารอร่อย พนักงานบริการดีค่ะ เดินทางสะดวก
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

10/10 Excellent

Siego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr neues schönes Hotel
Wir waren nur eine Nacht da aber waren sehr zufrieden. Der Check In funktionierte schnell und problemlos das Personal war sehr freundlich. Der Parkplatz ist eher klein aber da wir das einzige Auto dort waren, war es überhaupt kein Problem. Der Empfang ist sehr neu und sauber genau wie die Zimmer. Das Bett ist sehr bequem und es ist ein großer TV im Zimmer der WLAN empfang ist auch gut. Im Badezimmer stehen alle Sachen die man braucht zur Verfügung neue Zahnbürsten shampoo duschgel usw... Ein guter Aufenthalt
Stayed 1 night in Mar 2019
Response from General Manager on 2019/3/28
Dear Our Valued Guest, We appreciate you taking the time in providing valuable comments regarding your stay at Spittze Hotel. The comments that you have provided us about our service, will not only offer motivation within our team to aim for service excellence, but will also engage us to think of ways to make each and everyone’s stay truly a remarkable one. I will also let all of our colleagues know. On behalf of our Team, thank you for writing these comments and acknowledging our strengths. We hope to see you again soon. Sincerely, General Manager Spittze Hotel

2/10 Terrible

Mas

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from . on 2019/3/18
.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
직원들이 친절하고 시설이 청결하였습니다. 다음에 여행을 갈기회가 있으면 또 선택하고 싶습니다.
Stayed 2 nights in Feb 2019
Response from GM on 2019/2/23
We appreciated from your comment and your comments' score, Thank you so much.