Ive stayed with Maduzi many times over the past decade. This was my first time back after a few years absence. Staff were helpful as always which makes them standout. 2 things I would change though, the rooms are in dire need of a refurb. Interiors are well used and not compareable to say The Sukothai which has lovely new rooms.
Second are the guests smoking marijuana inside the hotel stairwell. I complained as I had my 2 babies with me and staff took the complaint seriously and stopped the guest. However other guests were also doing it and making my entire floor stink, and eventually my room.
Staff are not to blame, the new management are. Maduzi used to be a second home to me but I no longer feel its suitable for my family or business needs. I was too embarrased to invite clients back. I think they should focus on the types of clients they wish to attract as they did pre covid, instead of trying to entice the new wave of drug tourists.