I booked this hotel for 3 nights through Expedia, and it turned out to be a very disappointing experience.
First, the hotel strictly refused to let guests check in before 2 PM, which I understand is their policy. However, the front desk staff seemed completely clueless about what was going on at the hotel and were not helpful at all.
When I finally got into my room, there was no running water in the bathroom. I couldn’t flush the toilet or wash my hands. After using the toilet, I actually had to use a wet towel to clean my hands because there was no water available. The complimentary drinking water also looked unsanitary, with a cap that didn’t appear properly sealed. I ended up using that water just to wash my hands.
The bathroom was also unclean, making the entire experience even worse.
I booked and paid for 3 nights, but the conditions were so unacceptable that I had to check out early.
I don’t expect a luxury hotel, but running water, a clean bathroom, and basic customer service should be the bare minimum at any hotel.
Very disappointing experience. I would not recommend staying here