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Reviews of Hyde Park Hotel Bangkok

3 out of 5
Hyde Park Hotel Bangkok
285 Soi Ratchaprarop 12, Ratchaprarop Road, Makkasan, Ratchathewi, Bangkok, Bangkok

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 50 reviews" "
Rating 8 - Good. 12 out of 50 reviews" "
Rating 6 - Okay. 4 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 5 out of 50 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

MORGAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap location just out of the centre of Bangkok.. great friendly and helpful staff was a bonus 😃
Stayed 1 night in Jan 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed exceptionally comfortable. Room big. Great roof top terrace and pool. 6-7 minutes walk to aorport train link. Would definitely stay again
Stayed 2 nights in Jan 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool great although not that big or deep. Ideal location for skytrain
Stayed 1 night in Nov 2023

8/10 Good

Oleksii

Liked: Property conditions & facilities, room comfort
Location is great: not far from Central World mall and dining and massage options. Good connection with BKK airport directly. Only downgrading experience was not properly working air conditioner in the room. It manageable once it's cold but it was taking ages to cool the room down.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Gem
Stayed here for a week upon arriving in Bangkok. Arrived very late as my plane did not land until 11pm. Was happy to find someone working reception and ready to check me in. Quick easy check-in with 500baht key deposit. Room was clean and bed comfortable. Every room had a small balcony, unfortunately I was on a lower floor and my balcony faced a residential home so it had a bunch of fake greenery blocking the sun so the room did not really get any natural light which I would of liked. Rooms on the end of the hallway facing the front of the hotel have large windows. As far as I could tell my room was one of the only ones that had this setup on the balcony, room 215. The rooftop pool area and patio were amazing. I spent a ton of time here enjoying the pool to cool off from the Bangkok heat and enjoy to view and the breeze. The rooftop had a great view of Baiyoke tower. The pool was also pristine and I had it to myself pretty much the whole time. For me the rooftop areas were the reason I booked and it was exactly what I wanted. The staff was always very nice and friendly and helpful. I needed a train ticket printed and they in did that for me. They also allowed me to stay and use the rooftop pool and areas for pretty much the whole day after I checked out since my train didn't leave until 7pm. The hotel is within a 5-10 minute walk to 2 different parks, the airport BTS link and the Victory BTS link, and the Pratunam market. Also within easy walk to central world and siam malls.
Stayed 7 nights in Jan 2023

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice hotel in quite good localization. Few minutes walking from City Line from the BKK Airport. Near 7-11 and some other nice restaurants. Also walking distance to Pratunam Market. The room was small but comfortable. Good and nice swimming pool on the roof. And really very nice and helpful hotel staff. They postponed our reservation for free (because the airline changed our timetable.)
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing location; paper walls.
Was kept up at night by sounds in the hall. I could hear the lobby phone from my room. I can hear the cleaning crew cleaning. Location is bad with little to do in an area you dont want to walk alone as a woman. I would not book again.
Stayed 1 night in Dec 2019

10/10 Excellent

BK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

BK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

BK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

YUKUN

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
I enjoy the room decoration and comfortable bed. All clean room and well organized. Good experience.
Stayed 1 night in Oct 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice out of the way place.
A little off the beaten track, but new and comfortable property. Once we discovered the secret way to get around it was OK. Has older houses in the neighborhood with chickens and roosters, so be expected to wake up early.
Stayed 1 night in Oct 2019
Response from Hyde Park Reservation on 2019/10/18
Thank you so much for staying with us. We appreciate your feedback ! I wish you get well soon and hope to have you our guest again in near future. Wish you a great day. Thank you.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานบริการดีมาก ห้องพักสะอาด ใกล้แหล่งช้อปปิ้ง เดินทางง่าย แล้วจะกลับมาอีก
Stayed 1 night in Oct 2019
Response from Hyde Park Reservation on 2019/11/23
Thank you our valued guest for your staying with us. We appreciated your feedback! We look forward to welcoming you again in the near future. Best Regards, Hyde Park Hotel Bangkok

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot once you learn how the get around.
Nice hotel, great bedding, good bathroom. Only issue was roosters crowing at 4 am as it is in a residential area.
Stayed 2 nights in Oct 2019
Response from Hyde Park Reservation on 2019/10/18
Thank you for your stays and feedback. We appreciate it.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Hyde Park Reservation on 2019/10/18
Thank you for giving us 5 out if 5. Wish I could have you as our guest in near future. Thank you

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staffs of this hotel are so friendly and welcoming the guest. The room is very clean and tidy. The roof top swimming pool is perfect at the sunset hour with the golden sky. Located in a alley of a walking distance to pratunam, victory monument, king power, central world, and have 2 stores of 7-11 located near by the hotel. There also have a mini coffee shop in same area of the lobby, cappuccino tastes very great ! Overall loved it and would definitely recommend everyone and will come back to this hotel again soon !!
Stayed 1 night in Sep 2019
Response from Jenny on 2019/9/6
Thank you for your stays! We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with partner
ok hotel. location not the best. rooms are comfortable
Stayed 3 nights in Jul 2019
Response from Jenny on 2019/9/6
Thank you for your stays! We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly staff. Roof pool is fantastic for cooling off and relaxing. Hotel is located in a side street away from busy traffic. Rooms are lovely and cleaned when ever you wish. Air conditioning was a god send. Staff went out of their way to support guests during a power outage and solved any problems immediately. Near shopping areas, restaurants and convenience stores which can be easily walked to. Airport transfer was just over 30mins. Is also near SkyTrain for travelling in the city or hotel were happy to arrange taxis. Only downside was storage for clothing. We booked a superior Queen room for 11 nights and had no storage for clothes so had to keep everything in suitcases. Would totally recommend this hotel to anyone who is looking for a comfortable relaxing stay in Bangkok. If we return we will book this hotel again.
Stayed 12 nights in Jul 2019
Response from Jenny on 2019/9/6
Thank you for your stays! We appreciate your feedback!

10/10 Excellent

JIA YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Super good staff. My Son lost his shoes at grab car. The staff very helpful , help me contact to the grab driver. Besides that,
Stayed 4 nights in Jul 2019
Response from Jenny on 2019/9/6
Thank you for your stays! We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I send an request to get a quiet room unfortunately they arranged lvl1 room for us which the cleaner and hotel staff were making a lot of noise and also shouting at the corridor 6am in the morning. Poor sound proof. We can hear people walking outside clearly. For light sleepers like me cant really rest well.
Stayed 3 nights in May 2019
Response from Jenny on 2019/6/1
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment of the hotel is good and clean. Staff is very polite.
Stayed 4 nights in May 2019
Response from Jenny on 2019/6/1
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 2 nights in May 2019
Response from Jenny on 2019/6/1
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Jenny on 2019/6/1
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Felix, Melaka, Malaysia

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel looks new & cozy, staffs are helpful, location is pretty ideally for "night market" shoppers, close to Ratchaprarop station, where you can start your journey via "train" way.
Stayed 4 nights in Mar 2019
Response from Hyde Park Reservation on 2019/9/6
Thank you for your stays! We appreciate your feedback!

10/10 Excellent

Maroun., Melbourne. Australia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at HydePark for over a week for my honeymoon. They all worked hard to make the experience outstanding. The staff are amazing. Really understanding & speaks well English. I recommend it & will definetly stay again. Thank you Team at Hydepark for been great❤❤❤
Stayed 8 nights in Feb 2019
Response from Bee on 2019/3/5
Thank you very much for your stay with us. We are very happy as you have good experiences and hope to serve you again next occasions.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a good location, 5mins walk to sky train. 10mins walk to shopping mall, 2 nice seafood restaurant nearby. Building is brand new, check in is fast, the room is in a good condition, but wall is paper thin, you can hear people talking from next door and all the cleaning noise from staff. For the price I paid for a 3 star hotel I'm quite satisfied. Just be mindful you might find some natural surprise in your bathroom, I found some cockroaches in there, one was on my toothbrush, I had to throw it away after discovery, I don't blame the hotel but be aware and put all your stuff in the bag when you are not in the room.
Stayed 3 nights in Feb 2019
Response from Bee on 2019/3/11
Thank you very much for your stay with us. We are apologize for any inconvenience and we will try our best to improve the quality. Hope we have opportunity to serve you again in the future.

6/10 Okay

Gustav

OK
Fick rummet på bottenvåning, såg ut i enlighet med annons fast mer slitet. Lite oljud från korridor.
Stayed 3 nights in Jan 2024

10/10 Excellent

Radoslaw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
polecam
polecam warto się zatrzymać
Stayed 2 nights in Jan 2020

10/10 Excellent

britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Dejligt lille sted midt i Bangkok , fantastisk personale de staa paa pinde for dig saa meget hjaelpsomhed og venlighed 20 stjerner til dem .
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不值
廁所有異味,房間細,地點不方便,似賓館不會再來
Stayed 1 night in Aug 2019
Response from Jenny on 2019/9/6
We apologize for any inconvenience caused you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

4/10 Poor

Sum

Disliked: Staff & service
非常差
無熱水 仲要好多管制 偏僻 司機都搵唔到路 仲要去搭地鐵條路好多車又無交通燈 非常危險
Stayed 1 night in Aug 2019
Response from Jenny on 2019/9/6
We apologize for any inconvenience caused you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Jenny on 2019/9/6
Thank you for your stays! We appreciate your feedback!

8/10 Good

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct mais sans plus.
L'hôtel est situé dans une petite ruelle et était correct globalement. Le petit déjeuner est satisfaisant mais sans plus, et n'est pas pris dans l'enceinte de l'hôtel mais dans un autre hôtel situé dans la même ruelle. Petit bémol : il n'y a pas de service bagage après le check out...notre vol de retour était très tard le soir même et avons dû repayer une nuit (avec une petite réduction) pour laisser les bagages dans une chambre.
Stayed 2 nights in Jun 2019
Response from Hotel Reservation on 2019/9/6
We apologize for any inconvenience caused you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Nytt och fräscht hotell, trevlig pool på taket. Personalen kunde dock vara trevligare.
Stayed 2 nights in Jun 2019
Response from Hyde Park Reservation on 2019/9/6
We apologize for any inconvenience caused you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

6/10 Okay

FENG YIN

房間味道不好,廁所淋浴通道塞住,離bts要15-20分。櫃檯也不協助叫計程車,下次不會入住
Stayed 3 nights in Jun 2019
Response from Hyde Park Reservation on 2019/9/6
We apologize for any inconvenience caused you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019
Response from Jenny on 2019/6/1
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

8/10 Good

Verified traveler

Liked: Property conditions & facilities
施設は新しいのできれいでしたが、清掃はきれいではなかったです
Stayed 8 nights in Apr 2019
Response from Jenny on 2019/6/1
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2019
Response from Jenny on 2019/6/1
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.We hope to have you as our guest soon and will definitely have a better impression on you next time. Thank you

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Тихий отель в центре мегаполиса.
Самый главный плюс отель - его расположение в самом центре, но при этом на тихой улочке! Недалеко остановка поезда который идёт в аэропорт Суварнапхум. Персонал отеля дружелюбный, а номера чистые! Спасибо!
Stayed 3 nights in Apr 2019
Response from Jenny on 2019/6/1
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice sarvis
Stayed 2 nights in Apr 2019
Response from Jenny on 2019/6/1
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

amickey

Business traveler
Disliked: Staff & service
優:很新,離airport line Ratchaprarop 站5min 出入機場方便,附近有7-11、大排檔 飯店空間ok床舖舒適 缺:才開幕一個月,還沒準備好的飯店,入住流程混亂。未告知早上7:00am有裝潢敲打聲,未告知而幫私自幫旅客打包行李移動房間。再過一陣子入住會比較好。
Stayed 2 nights in Mar 2019
Response from Bee on 2019/3/11
Thank you very much for your stay with us. We are apologize for any inconvenience and we will try our best to improve the quality. Hope we have opportunity to serve you again in the future.

2/10 Terrible

Lee Wei

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience!
I have to say that this is a brand new hotel in 2019. All the equipment is very clean, but there are some projects in the hotel, so there will be a lot of noise! The sound insulation effect of the package across the room is very poor! The on-site service staff was very unprofessional. The first thing was that we couldn't find our location name when we reported it. We have already given the passport or can't find it. It took about half an hour to get us to the room! Even the last day of check-out, the counter lady who is not familiar with the positioning process still asks us for a deposit receipt...! The point is that we have not given us from the beginning of the report! On the last day, we left our luggage in the restaurant. When we came back to take the baggage, we gave the tip. The counter lady actually said that it was not needed!! I have come to Thailand for seven times... The first time I met such a polite Thai.... I feel sorry for Thailand as a big tourist country! If you don't pay attention to service quality, you can live here! On the contrary, advise you not to pay and get angry!
Stayed 2 nights in Mar 2019
Response from Bee on 2019/3/7
Thank you very much for your stay with us. On behalf of Hyde Park Hotel Bangkok, I am apologize for any inconvenience during your stay. I'm grateful that you brought this issue to my attention and I ask your forgiveness. We will try our best to solve this problem and we hope we have opportunity to serve you again.

10/10 Excellent

britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super godt
Dejligt hotel
Stayed 2 nights in Feb 2019
Response from Bee on 2019/3/7
Thank you very much for your review and stay with us. We are very happy that you have a great experience while stayed at Hyde Park Hotel Bangkok. Hope we have opportunity to serve you again

10/10 Excellent

britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 stars
Fantastisk nyt hotel vi kommer helt sikkert igen Fantastisk personale 10 stjerner til dem
Stayed 1 night in Feb 2019
Response from Bee on 2019/3/7
Thank you very much for your review and stay with us. We are very happy that you have a great experience while stayed at Hyde Park Hotel Bangkok. Hope we have opportunity to serve you again

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Newly built. Super fresh. Room is excellent. Rooftop pool is really nice for a morning swim. Wish they closed the pool a little bit later though, enabling a late night swim after a long day in central Bangkok. Good communication options from both the airport and all the central stuff. Would highly recommend.
Stayed 2 nights in Feb 2019
Response from Bee on 2019/3/7
Thank you very much for your review and stay with us. We are very happy that you have a great experience while stayed at Hyde Park Hotel Bangkok. Hope we have opportunity to serve you again

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
One of the best(for the cheap price) I’ve ever visit. Good stuff, really good rooms and so fresh and the service was great. And the pool is on the rooftop so it always sun(if u like to tan)
Stayed 4 nights in Feb 2019
Response from Bee on 2019/2/27
Thank you very much for your stay with us. We are very happy as you have good experiences and hope to serve you again next occasions.

2/10 Terrible

Cheuk Ka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店還沒建成,被轉到遠離市中心的酒店
Stayed 3 nights in Dec 2018
Response from HPB Management on 2019/1/12
Hello, Thank you very much for your feedback. As we were experiencing delay in the opening of the hotel we contacted you in advance regarding the move a higher star-rating partner hotel at no additional charge of which you agreed, fully knowing the location. The partner hotel is located only 300 meters away from Nana BTS station which many would agree is a very convenient and centrally located hotel. We apologize that the location of our partner hotel did not meet your expectation. We thank you again for your feedback and hope that we would be able to welcome you at Hyde Park Hotel Bangkok in the near future. Happy New Year! Regards Hyde Park Bangkok Management