Breakfast, lunch, dinner served; Thai cuisine
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Reviews of CHANN Bangkok-Noi

3.5 out of 5
CHANN Bangkok-Noi
30/1 Thanon Somdet Phra Pin Klao, Bangkok, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place as there are no car around property, you have to walk 3-5min to road, only traffic comes from river (and this noise is gone by evening). Clean and spacious place, open lobby with little garden. Breakfast is basic but fresh, what did surprise us that there were lot of employees at breakfast but no one approached us with additional offer (eggs etc), sometimes they didn’t rush with table prep for other guests or checking if coffee pot is full - note this hotel has few rooms therefore it was not crazy busy, only 2of is or two tables occupied. Other than that, employees were friendly and it was very cozy place by river.
Stayed 4 nights in Feb 2019
Response from Chaiya on 2019/2/19
It was a great pleasure having you stay at CHANN Bangkok-Noi. I have noted your observations and recommendations for improvements to the breakfast service. Please be assured that I will coordinate the plans for these enhancements with the respective team members for your dining enjoyment. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a bit isolated....good 10 minute walk to closest river pier. No very local restaurants apart from basic eateries and street food. But hotel has lo ely decked area adjacent to canal. I had deluxe river view room. The hotel actually looks onto canal with river further away. You would not want a ground floor room or room at back of hotel. For various reasons, i have moved to a much more expensive hotel in Sukhumvit and miss Chann.
Stayed 4 nights in Jan 2019
Response from Chaiya on 2019/1/30
Thank you for choosing CHANN Bangkok-Noi as your accommodation during your holiday in Bangkok. It is always encouraging for us to learn that our valuable guests are satisfied with our products and services. We hope that we will have the pleasure of welcoming you again in the near future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Boutique Hotel in Bangkok
The hotel is very charming and comfortable, it is a small boutique hotel, and really fits that bill. The common spaces were very relaxing and the hotel staff was exceedingly friendly and helpful. Breakfast had wonderful Thai meals (and some more western options, but we didn’t eat these). One note - it is exceedingly difficult to find. Even the taxi drivers couldn’t find it (even with Thai directions). And, you can’t drive up to the front of the hotel, you walk through many small neighborhoods and back sidewalks and then end up in the hotel. I wouldn’t recommend this if you have mobility issues, and I would caution you if you are a solo traveler. As a group of 5 we had no problems and enjoyed seeing a more ‘real’ side of Bangkok. We would definitely stay here again if we ever get a chance to return to Thailand.
Stayed 3 nights in Dec 2018
Response from Chaiya on 2019/1/8
We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decoration with outstanding quality of materials. Friendly services. Only complaint would be the noises of the board and misquotes
Stayed 1 night in Dec 2018
Response from Chaiya Kochchawong on 2019/1/3
We thank you very much for your kind patronage and valued feedback on your recent stay at CHANN Bangkok-Noi. We are looking forward to welcome you back again to serve you better.

8/10 Good

Phattsine, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hidden place, good for relaxing but it’s a bit too difficult to get into the hotel.
Stayed 2 nights in Oct 2018
Response from Chaiya on 2018/10/31
We thank you very much for your valued feedback on your stay experience. Looking forward to welcome you back to serve you better

8/10 Good

Ingolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel topp, weg dahin flopp
Stayed 3 nights in Mar 2019
Response from Chaiya Kochchawong on 2019/4/8
It was a great pleasure having you stay at CHANN Bangkok-Noi. I have noted your observations and recommendations for improvements to the breakfast service. Please be assured that I will coordinate the plans for these enhancements with the respective team members for your dining enjoyment. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Please be careful. The surrounding area was quite dangerous and smells like garbage. You can't walk at night, no light, many wild dogs coming closer, and very very dirty road. Even taxi can't go inside so we have to walk to the hotel for 5min such a danger street. (Local people sitting the road shouted to us. Taxi driver can't come to the hotel, so if you call taxi, it would be really complicated to meet the driver appropriately. It was so stressful every time.) Also We couldn't sleep because of the noise. We had travelled all over the world, but this hotel is one of the worst one unfortunately. Although almost the stuff were kind, but only the woman manager at the reception(small and skinny young woman with eyeglass) was pretty bad. We were disappointed with her hospitality, not professional. But other stuffs were so kind and warm.
Stayed 2 nights in Jan 2019
Response from Chaiya on 2019/2/10
Dear Value Guests, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Kind regards, Chaiya Kochchawong Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Chaiya on 2019/1/14
Thank you very much for your valued patronage. We looking forward to welcome you back again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
水準依然
已經係第二次入住，整體水準同服務質素都重係好好； 一樣係河景房，但就無上次位置完全正面對住河咁好，雖然間房大咗少少，但反而較貼近隔離民居，多咗啲狗吠聲； 之前係酒店 IG 見到新建咗私人碼頭，但原來無特別服務提供，除非你坐私人遊艇或快艇就可以直抵酒店。不過今次入住第一晚剛遇上泰國水燈節，酒店特別安排住客可以係個碼頭度放水燈，好有特色； 之前第一次住 Chann 最難忘係佢啲細節同細心位，例如下午會放啲泰式飲品同小食係 common area 比人享用，但今次完全唔見，common area 得返個「零食籃」（還是要收費的!!!），有少少失望； 酒店位置係民居一條窄巷嘅盡頭處，我地因為住過當然有心理準備，另外發現酒店係沿途啲燈處加咗唔少指示同感應 LED 燈，值得一讚!
Stayed 4 nights in Nov 2018
Response from Chaiya on 2018/12/5
Thank you very much for your valued feedback. about your stay experience with us. We will continue in our improvement efforts to provide excellent service and products to our guests. Looking forward to welcome you back again to serve you better.

10/10 Excellent

Pannika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Chaiya on 2018/8/14
We thank you very much for your valued patronage at CHANN Bangkok-Noi. We are looking forward to welcome you back again to serve you better.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Thai Style architecture
If you like wooden Thai style architecture and the riverside, you have to come here to experience the uniqueness of Chann. Very special hotel with well designed teak wood infused with traditional Thai style. The atmosphere is very tranquil during the night. Staffs are very friendly and always willing to help any problems occurred to you. Only if you were not an early bird, you have to consider the room not in front of the river since the traffic on the river is very busy during the day.
Stayed 2 nights in Feb 2018
Response from Chaiya on 2018/3/3
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
บรรยากาศ
ที่พักริมน้ำที่บรรยากาศเหมือนได้ย้อนอดีตกลับไปวันวาน ที่สำคัญห้องอาหารของโรงแรมราชาติดีมากๆ
Stayed 1 night in Nov 2017
Response from Chaiya on 2017/11/14
Dear honor guest, We thank you very much for your valued feedback on your stay experience at Chann Bangkok Noi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards especially to IMM restaurant. Once again, thank you very much for your valued patronage. From all of us at Chann Bangkok Noi, we look forward to welcome you back again in the near future. Kind regards, Chaiya Kochchawong