Home2 Suites by Hilton Towson評論

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Home2 Suites by Hilton Towson的評分

Home2 Suites by Hilton Towson

21 WEST SUSQUEHANNA AVENUE, Towson, MD

9.0

太棒了

9.6/10

整潔度

9.2/10

員工素質

9.6/10

設施服務

9.6/10

住宿環境和硬體

9.0/10

環保程度

4/10 不太好

Melanie，Panama City

家庭旅遊

2024年5月26日

喜歡：設施服務

不喜歡：整潔度和員工素質

Front desk employees were the rudest I have ever encountered. The common areas were not kept clean. They allowed parties in the room adjacent to lobby which is for all guests’ use. Often out of coffee and condiments /paper goods. Area unkempt and dirty.

於 2024 年 5 月住了 2 晚

SO 於 2024年5月27日回覆

Thank you for your feedback Melanie! We are sorry about your experience during your stay with us!

10/10 有夠讚

Demetria

2024年5月26日

喜歡：員工素質和住宿環境和硬體

於 2024 年 5 月住了 1 晚

SO 於 2024年5月28日回覆

Thank you for staying with us!

10/10 有夠讚

HAEJIN

2024年5月26日

喜歡：設施服務

Excellent

於 2024 年 5 月住了 1 晚

SO 於 2024年5月27日回覆

Thank you for HAEJIN for staying with us! We are very happy to hear that you found us Excellent!

10/10 有夠讚

Mosley

2024年5月15日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

My room was perfect and helped made my stay a success

於 2024 年 5 月住了 2 晚

SO 於 2024年5月16日回覆

Thank you for staying with us Mosley. We are happy to hear that your stay was a success.

10/10 有夠讚

Janet

情侶出遊

2024年5月12日

Very convenient with a wonderfully friendly. & helpful staff

於 2024 年 5 月住了 2 晚

SO 於 2024年5月13日回覆

Thank you for staying with us Janet! We are happy to hear that you enjoyed your stay with us!

10/10 有夠讚

Ronday

2024年5月11日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Jaziya, who works the front desk was professional as always. Also, Taylor and Jonas both timely and helpful. Lastly, Natalie always has the breakfast ready - she is so organized. This hotel has a wonderful staff!

於 2024 年 5 月住了 3 晚

SO 於 2024年5月12日回覆

Thank you Ronday for acknowledging our team. We are very happy that you recognize them. They work hard to make sure that all our guests have a great experience. We hope to see you stay with us again!

10/10 有夠讚

Janet

情侶出遊

2024年5月10日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Except for noise in the hallways all is great!

於 2024 年 5 月住了 1 晚

SO 於 2024年5月10日回覆

Thank you for staying with us Janet!

10/10 有夠讚

Arlene

2024年5月9日

喜歡：整潔度、員工素質和住宿環境和硬體

Seems brand new. Lots of folks hanging around outside. Busy even though it’s on a side street. Quiet inside.

於 2024 年 5 月住了 1 晚

SO 於 2024年5月10日回覆

Thank you for staying with Arlene!

8/10 不錯哦

Kirsten

家庭旅遊

2024年5月6日

喜歡：整潔度、員工素質和設施服務

不喜歡：住宿環境和硬體

The pull out sofa in the room was very dirty and the mattress needs to be replaced. It's old and dented

於 2024 年 5 月住了 2 晚

SO 於 2024年5月6日回覆

Thank you for staying with us Kirsten. We ae so sorry about the pull out sofa. It should not have been dirty. Thank you for the feedback so we make sure that it will not happen again.

10/10 有夠讚

M. Lenora

商務旅客

2024年5月6日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Very roomy and quiet

於 2024 年 5 月住了 2 晚

SO 於 2024年5月6日回覆

Thank you Lenora for staying with us and that you found our room quite and spacious.

10/10 有夠讚

Mouhamadou

2024年5月5日

於 2024 年 5 月住了 2 晚

SO 於 2024年5月27日回覆

Thank you for staying with us Mouhamadou!

6/10 一般般

Erika

家庭旅遊, 親子旅遊

2024年4月28日

喜歡：設施服務和住宿環境和硬體

This hotel is definitely kid-friendly

於 2024 年 4 月住了 1 晚

SO 於 2024年5月5日回覆

Thank you for staying with us Erika.

10/10 有夠讚

Rajesh

2024年4月26日

於 2024 年 4 月住了 2 晚

SO 於 2024年4月27日回覆

Thank you for staying with us Rajesh!

10/10 有夠讚

Leiza

商務旅客

2024年4月25日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

There was a smell of cigarette smoke in the bathroom. Other than that, everything was great!

於 2024 年 4 月住了 1 晚

SO 於 2024年4月25日回覆

Leiza, I am sorry about the cigarrette smell. We are 100% non smoking facility however we could not sometimes control other guests when they are in the room but when our team knows that someone is smoking we do charge guests for smoking.

8/10 不錯哦

Wendy

寵物同遊

2024年4月24日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Very clean with friendly and helpful staff. If back in the area, we will definintely stay again.

於 2024 年 4 月住了 1 晚

SO 於 2024年4月25日回覆

Thank you for staying with us, we look forward seeing you again when you are in the area.

2/10 很糟糕

Curtis

情侶出遊

2024年4月23日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great area for dining and shopping

於 2024 年 4 月住了 2 晚

SO 於 2024年4月23日回覆

Hello Curtis, thank you for staying with us. We are glad to know that you like the area for dining and shopping. We would like to know more why you have given us a 1? If you can email us at bwisk_gm@hilton.com so I we can make sure that we address the issues during your stay.

10/10 有夠讚

Ellen

家庭旅遊

2024年4月23日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Our room at the Home2Suites was expansive and comfortable. The room was very well insulated from outdoor noise and noise from the bathroom. We stayed for 3 nights and didn't happen to get any maid service, so we did run short on clean towels, but that was mainly because they offered service at a time when we were present in the room. Breakfast was ample and convenient as well. The only difficulty we had was with the accessible shower that allowed water to spread all over the bathroom floor. There was a drain in the middle of the bathroom, but it still got soaking wet in there. It was just luck of the draw that we were assigned a handicapped room, so we dealt with it. Other than that, absolutely no complaints and we would stay there again.

於 2024 年 4 月住了 3 晚

SO 於 2024年4月23日回覆

Thank you for staying with Ellen. We are glad to hear that you liked your room. If we would have know that you did not need a handicap room we could have accommodated that. I am sorry that you did not get housekeeping service. We will definitely address that with the department. We are happy to hear that you will stay here with again when you are in the area.

8/10 不錯哦

Wendy

2024年4月22日

於 2024 年 4 月住了 4 晚

SO 於 2024年5月13日回覆

Thank you for staying with us Wendy!

10/10 有夠讚

Beth

家庭旅遊

2024年4月22日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Perfect location and up to date modern rooms.

於 2024 年 4 月住了 4 晚

SO 於 2024年4月22日回覆

Beth, thank you for staying with us and we are happy to hear that you love our location and rooms!

10/10 有夠讚

Mayme

2024年4月11日

喜歡：整潔度、員工素質和住宿環境和硬體

Clean, spacious hotel. There are places to eat and a Whole Foods Nearby. The fitness room and pool are clean and easy to access.

於 2024 年 4 月住了 1 晚

SO 於 2024年4月11日回覆

Thank you for staying with Mayme! We are happy to hear that our facilities are clean and you love the location. We hope to see you stay with us again in the future!

4/10 不太好

Thomas

2024年4月3日

喜歡：整潔度和住宿環境和硬體

於 2024 年 4 月住了 1 晚

SO 於 2024年4月8日回覆

Hello Thomas! Thank you for staying with us. I would like to get more information about your stay, what did we fall short with? I would love to hear from you.

10/10 有夠讚

Ronday

2024年3月25日

喜歡：整潔度、員工素質和住宿環境和硬體

The Staff was spectacular!!!

於 2024 年 3 月住了 2 晚

SO 於 2024年3月25日回覆

Thank you for your kind words about the staff Ronday!

10/10 有夠讚

Ivor

2024年3月24日

Great place!!

於 2024 年 3 月住了 1 晚

SO 於 2024年3月25日回覆

Thank you for staying with us!

10/10 有夠讚

Jennifer

2024年3月23日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2024 年 2 月住了 3 晚

SO 於 2024年3月25日回覆

Thank you for staying with us Jennifer.

8/10 不錯哦

Carl

2024年3月23日

Clean rooms and front desks employees very professional

於 2024 年 3 月住了 2 晚

SO 於 2024年3月23日回覆

Thank you for staying with us!

2/10 很糟糕

Jakiera

2024年3月20日

不喜歡：整潔度、員工素質和住宿環境和硬體

於 2024 年 2 月住了 1 晚

SO 於 2024年3月21日回覆

Hello Jakiera, thank you for your staying with us. Will you be able to expound more as to why it was terrible?

6/10 一般般

yuriy

2024年3月18日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2024 年 3 月住了 2 晚

SO 於 2024年3月21日回覆

Hello Yuriy, thank you for staying with us.

10/10 有夠讚

Marlene

商務旅客

2024年3月18日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

I had reserved a regular room and need to change to a handicap accessible room. The front desk manager Reanna was very helpful in making the room adjustment. She was very understanding regarding my needs

於 2024 年 3 月住了 1 晚

SO 於 2024年3月18日回覆

Thank you for staying with us Marlene. We are happy to hear that Riana was able to help you with the room. We hope to see you again when you are in the area.

10/10 有夠讚

Mark，Medford

2024年3月17日

喜歡：整潔度、員工素質和住宿環境和硬體

Clean, comfortable stay.

於 2024 年 3 月住了 2 晚

SO 於 2024年3月18日回覆

Thank you for staying with Mark.

10/10 有夠讚

Marlene

商務旅客, 親子旅遊

2024年3月2日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

I stayed here for two nights. The hotel is very clean and beautiful as it’s a new property . The front desk staff is very polite and treated me with the upmost respect. The manager whose name I cannot remember was very helpful and honest with answering my questions. This is my new home away from home when I am in the area . Only downfall is no stove in the rooms and & $20 per day for parking

於 2024 年 2 月住了 2 晚

SO 於 2024年3月4日回覆

Thank you for staying with us and we are very happy to hear that we will be your home away from home. We have an induction burner that you can use when you are here just let the front desk know and we can get it for you.

8/10 不錯哦

Denise

家庭旅遊

2024年2月25日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

I enjoyed my stay at HOME2suites. It was very clean, the staff was pleasant, & we enjoyed the pool area. However parking could be better! Or it could be free for guest at least. Other than that, I would return.

於 2024 年 2 月住了 1 晚

SO 於 2024年2月26日回覆

Thank you for staying with us and we are happy to hear that you enjoyed your stay.

10/10 有夠讚

Wilton

2024年2月23日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The room was spacious and well appointed.

於 2024 年 2 月住了 1 晚

SO 於 2024年2月23日回覆

Thank you for staying with us and we are happy to hear that you enjoyed the room.

10/10 有夠讚

April

商務旅客, 親子旅遊

2024年2月12日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The suite is perfect for a family. Tons of great places to eat in walking distance. The daily breakfast is great. The only complaint is the parking. $20 a day. Not cool.

於 2024 年 2 月住了 5 晚

SO 於 2024年2月12日回覆

Thank you for staying with us. We are happy to hear that you love our location. We are in the city so we don't own any parking area. Hope you will stay with us again!

10/10 有夠讚

Tasha

家庭旅遊

2024年2月10日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The rooms were spacious and the staff was super friendly and accommodating. Will come back!

於 2024 年 2 月住了 1 晚

SO 於 2024年2月10日回覆

Thank you for staying with us Tasha! We are happy to hear that you enjoyed your stay with us!

8/10 不錯哦

Darrel

2024年2月4日

喜歡：整潔度、員工素質和住宿環境和硬體

No comment

於 2024 年 2 月住了 1 晚

SO 於 2024年2月6日回覆

Thank you for staying with us.

10/10 有夠讚

Timekia

2024年1月29日

於 2024 年 1 月住了 1 晚

SO 於 2024年1月29日回覆

Thank you for staying with us and for giving us a 10! Hope to see you stay with us again!

10/10 有夠讚

Julie

商務旅客

2024年1月13日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The staff were all extremely friendly and helpful. The free daily breakfast was a fantastic extra.

於 2024 年 1 月住了 6 晚

SO 於 2024年1月13日回覆

Thank you for your kind words for our staff. We are happy to hear that you love our breakfast. Hope to see you back when you are in the area Julie.

10/10 有夠讚

Kyle

2024年1月7日

於 2023 年 10 月住了 1 晚

SO 於 2024年1月13日回覆

Thank you for giving us a 5 Kyle and for staying with us!

10/10 有夠讚

Lakesha

家庭旅遊

2023年12月30日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2023 年 12 月住了 2 晚

SO 於 2024年2月6日回覆

Thank you for staying with us and giving us a 10!

10/10 有夠讚

Stacy

家庭旅遊

2023年12月26日

喜歡：設施服務和住宿環境和硬體

Everything works. Pool was warm and clean. Everyone was lovely. Breakfast was very good and quiet. Would stay there again in a heartbeat.

於 2023 年 12 月住了 1 晚

SO 於 2023年12月27日回覆

Thank you Stacy for staying with us and for your kind words. We look forward to having you stay with us again.

10/10 有夠讚

Holly

家庭旅遊

2023年12月10日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Fantastic!

I was amazed at how quickly our room was ready! It was clean, and the beds were so very comfy! We will stay here again.

於 2023 年 12 月住了 2 晚

SO 於 2023年12月11日回覆

Thank you for staying with us and for the kind words. We hope to see you soon!

10/10 有夠讚

Cambria K

2023年12月10日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2023 年 12 月住了 1 晚

SO 於 2023年12月11日回覆

Thank you for giving us 5!

10/10 有夠讚

Kathleen

團體旅遊

2023年12月3日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great place to stay

This hotel was very clean and the workers were professional and courteous. The location is great! Walking distance to many restaurants and stores.

於 2023 年 12 月住了 1 晚

SO 於 2023年12月11日回覆

Thank you for staying with us.

10/10 有夠讚

Anthony

家庭旅遊

2023年11月30日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Front desk and valet staff were very friendly and helpful. Very nice area with many food options available. Room was spacious and comfortable.

於 2023 年 11 月住了 3 晚

SO 於 2023年11月30日回覆

Thank you for acknowledging Front Desk and Valet. We love hearing positive reviews. We hope to see back here with us!

10/10 有夠讚

Tenssie，Guaynabo

情侶出遊, 家庭旅遊

2023年11月15日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great location, near restaurants. Truly recommended to families and college students who want to visit Towson University. I stayed for other reason, but I used to live here many years ago and have seen a great progress around the area.

於 2023 年 9 月住了 5 晚

SO 於 2023年11月20日回覆

Thank you for staying with us! The area have so much to offer and very progressive. We hope to see you again.

10/10 有夠讚

Ian

親子旅遊

2023年10月15日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great staff and great stay

於 2023 年 10 月住了 2 晚

SO 於 2023年10月16日回覆

Thank you for your kind words and thank you for staying with us.

10/10 有夠讚

Daniel

2023年10月11日

於 2023 年 10 月住了 1 晚

SO 於 2023年11月11日回覆

Thank you for staying with us.

10/10 有夠讚

Kevin

家庭旅遊

2023年10月8日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The staff at the included breakfast were awesome! They kept everything stocked well and worked very hard. There was a great selection of food and they kept it well stocked! Our room was spacious and quiet. The gym was clean and the pool appeared clean and well kept.

SO 於 2023年10月8日回覆

Thank you for your kind words, our team strive hard to give everyone a pleasant experience.

4/10 不太好

Kimberly

2023年9月24日

喜歡：整潔度和住宿環境和硬體

不喜歡：員工素質

The fact the check in was horrible. Was originally over charged then while we was asleep someone entered our room. Thank got we had the preventative lock on at 2am. Called the front desk they said it was an accident. But how they get our door open? Was told the hotel would compensate us for the inconvenience yet No they did not happen.

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Izamar

家庭旅遊

2023年8月22日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2023 年 8 月住了 1 晚

SO 於 2023年9月9日回覆

Thank you for staying with us! We are very happy to hear that you enjoyed your stay.

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Home2 Suites by Hilton Towson的評分

評論

太棒了

9.6/10

9.2/10

9.6/10

9.6/10

9.0/10

評論

4/10 不太好

Melanie，Panama City

Melanie

10/10 有夠讚

Demetria

Demetria

10/10 有夠讚

HAEJIN

HAEJIN

10/10 有夠讚

Mosley

Mosley

10/10 有夠讚

Janet

Janet

10/10 有夠讚

Ronday

Ronday

10/10 有夠讚

Janet

Janet

10/10 有夠讚

Arlene

Arlene

8/10 不錯哦

Kirsten

Kirsten

10/10 有夠讚

M. Lenora

M. Lenora

10/10 有夠讚

Mouhamadou

Mouhamadou

6/10 一般般

Erika

Erika

10/10 有夠讚

Rajesh

Rajesh

10/10 有夠讚

Leiza

Leiza

8/10 不錯哦

Wendy

Wendy

2/10 很糟糕

Curtis

Curtis

10/10 有夠讚

Ellen

Ellen

8/10 不錯哦

Wendy

Wendy

10/10 有夠讚

Beth

Beth

10/10 有夠讚

Mayme

Mayme

4/10 不太好

Thomas

Thomas

10/10 有夠讚

Ronday

Ronday

10/10 有夠讚

Ivor

Ivor

10/10 有夠讚